Popular Services
Request repair, installation, and/or service of data and network communications cables and telephones.
Request access to Adobe Creative Cloud and Acrobat Pro through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Submit a request for new VPN access to connect securely to the ISU network from off-campus.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
This service allows supervisors to request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs, Banner, and Argos.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
This service allows supervisors to request the removal of an employee’s access to ISU systems due to job changes or termination. Access typically ends on the employee’s last day, but resources can be transferred to another employee if requested in advance.
Use this service to request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Use this service to request assistance with locating existing reports or creating new ones based on ISU’s enterprise data systems. Access depends on your authorized data permissions.
Microsoft Office is a suite of desktop productivity applications that is designed specifically to be used for office or business use. It mainly consists of Word, Excel, PowerPoint, Access, OneNote, Outlook and Publisher applications.
Use this service to request custom cards, content updates, or new links in the MyISU Portal. This form is for non-urgent changes only and does not support embedding reports or fixing technical issues. Requests are reviewed on a scheduled basis and prioritized by impact. For technical problems, contact the IT Service Desk directly at help@isu.edu.
Request repair services for a broken printer or to have toner cartridge recharged.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
This form is to be used after updating your Preferred First Name in MyISU. This will ensure that your email address aligns with those changes.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.