How to Request
Service Description
Request a new service or a modification to an existing service.
Standard Features
- Review and prioritize the new service changes.
- Work with the requestor to modify the service to address the concerns or meet new objectives.
Roles and Responsibilities
User Responsibilities
- Responsible for providing details related to the issue the change will solve
- Responsible for developing the wording of the service and adhering to the style guides
- Responsible for identifying an owner of the Service who will follow the approved process for future Service changes on the service.
Service Provider Responsibilities
- Prioritize the creation of the service with other TigerTracks change requests.
- Implement the service as specified, aiding the user as needed to develop wording and in finding resources
- Ensure that the process undergoes the proper change approval process for new or modified services.
Service Audience
ISU Staff who use TDNext
Key Words: TDNext, Tigertracks, Services