Configuring VPN on Mac OS Devices

How to Request VPN Access

VPN access is required to access Idaho State University network resources from home or other off-campus locations. Please click VPN Request to request access. You will need to receive e-mail confirmation that access has been granted before you are able to install the software.

Installation Instructions

  1. Go to ► Bengal Gateway
  2. Enter ► ISU BengalWeb User ID and Password
  3. Select ► Download Mac 32/64 bit GlobalProtect agent
  4. Open ► GlobalProtect.pkg in downloads
  5. Select  Next when installation screen appears; repeat until it asks you to install
  6. Select ► Install button
  7. Enter ► portal address 
  8. Enter ► BengalWeb User ID and Password
  9. Select ► Yes under User Account Control

Security permissions

If it doesn't prompt you to log in, you may need to go to Security & Privacy in your System Preferences to allow Global Protect access.

  1. Select ► Apple icon in the top left
  2. Select ► System Preferences
  3. Select ► Security & Privacy
  4. Select ► Lock icon in the bottom left in order to make changes
  5. Select ► Allow near the bottom right of that window (if required) 

Disconnecting the VPN

Note:  Always disconnect from the VPN when not using it to do work for Idaho State University.

  1. Right-click ► GlobalProtect VPN icon
  2. Select ► Disconnect


Article ID: 100838
Wed 3/11/20 4:09 PM
Fri 10/30/20 9:27 AM