Using GlobalProtect VPN Client

 A Virtual Private Network (VPN) is used to access many ISU resources, such as Argos, Banner, encrypted machines and licensed software while working from home or traveling for Idaho State University. A VPN provides a secure connection to ISU's network from off-campus. Access must be approved before connecting to ISU's network from off-campus locations. 

Appropriate use of the VPN client

  1. A VPN connection to ISU should be used when accessing a resource that is not available otherwise such as Argos, or Banner Administrative Forms.
  2. Another reason to use the VPN connection is while connecting over an untrusted network such as in a local coffee shop or airport.
  3. Users should initiate a VPN connection, accomplish what they need to do for their job then disconnect so as to free up resources for other users.
  4.  It is recommend to only do things over a VPN connection that one would do on their office computer at work.
  5. It is discouraged to do things like streaming videos, music or moving large amounts of data unless it is required for your job. 

ISU resources requiring VPN use from off-campus

  1.  Applications:
    • ​​​​​​​Banner Administrative Forms
    • Argos
    • Institutional Research Internal Website
    • ePrint Finance Repository
    • CollegeNet
  2. Remote connectivity:​​​​​​​​​​​​​​​​​​​​​​​​​​​​
    • Encrypted computer validation to EPO servers
    • Authentication to Microsoft Windows and Microsoft Office license servers
    • Remote desktop connections

​​​​​​​Requesting VPN Access

  1. VPN access has to be granted to users by the Information Technology Services department.
  2. If access has not been requested, please request access.
  3. An e-mail confirmation that access has been granted is needed before being able to install the software.

Installing the VPN client software

  1. Installing GlobalProtect software on a PC 
  2. Installing the GlobalProtect software on a Mac

Using the VPN client

  1. Launch ► GlobalProtect from the Start Menu
    • Note: Find GlobalProtest through Spotlight Search on Mac.
  2. Enter ► The Portal Address
  3. Enter ► BengalWeb Username and Password

Disconnecting VPN

  1. Open ► The GlobalProtect icon
  2. Select ► Disconnect




Article ID: 100840
Wed 3/11/20 4:19 PM
Fri 10/30/20 8:56 AM