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Submit Housing Maintenance Request

Issue / Question
Guide for requesting maintenance in on-campus housing options for students. 
  • How do I submit maintenance requests for on-campus housing?
  • How do I request maintenance?
Environment
  • Platform
    • BengalWeb
    • StarRez
  • Audience Affected
    • Students
Resolution
  1. Go to BengalWeb
  2. Type ISU Username
  3. Type Password
  4. Click SUBMIT
  5. Approve login through DUO mobile app or hardware token
  6. Click the University Resources (black sidebar)
  7. Scroll to the University Housing box
  8. Click Maintenance Request (Housing Residents Only)
    • Note: You may be prompted to enter your ISU Username and Password to use the StarRez Housing application
  9. Click the Maintenance Request tab on the StarRez page
  10. Click the New Job button
  11. Type in Details about the request
  12. Click SAVE JOB to submit the request
ITS STAFF ONLY 
Please call (208) 282-HELP(4357) or chat with the IT Service Desk for assistance.

Details

Article ID: 143016
Created
Sun 5/1/22 3:17 AM
Modified
Fri 5/26/23 12:05 PM