ISU Alerts

ISU Alert System

Faculty

Staff

Students

ISU Alerts is an emergency notification system for quickly delivering phone, text, and email messages to Idaho State University students, faculty, and staff when there is an emergency.

Severe Weather

Campus closures

Evacuations

Critical Situations

Serious Crimes

The system will be activated when there are immediate threats to the health or safety of those in the university community. Notifications will be sent via landline phones, cell phones, text messages, and email.

ISU Alerts complement other forms of emergency notification, such as the siren system, public address systems, university website, university Facebook, and university Twitter.

The ISU Alerts emergency notification system will be activated by the Director of Public Safety or his designee at such time that confirmation is made that an emergency event has occurred or is about to occur on campus.

The speed of the message will vary with the size of the audience, network congestion, and time of day. The goal is to deliver a message to everyone as soon as possible.

You will receive one message from each of the notification methods for which you have provided information for ISU Alerts. If you provide information for all three notification methods, you'll receive a telephone message, a text message, and an email notification.

Message delivery is dependent on many factors, including our local phone carrier networks. Depending on the nature and scale of the emergency, message delivery may be unavailable or delayed. SMS text messages can become lost or slow during busy times, so we encourage you to enter at least one voice messaging contact.

The email address for most students and employees will be added to the ISU Alerts system automatically.

To ensure you will be notified in an emergency, log in to BengalWeb and select ISU Emergency Notification System under ISU Alerts on the Home page. Verify your information, making sure to add the cell phone numbers and email addresses you want to be notified.

In an emergency, we will use all available contact information to try to reach you. The more information you provide, the more likely you will get the message.

To make changes: log in to BengalWeb and select ISU Emergency Notification System under ISU Alerts on the Home page. Make any changes needed to the information shown there. 

You can opt out of all notifications except the one sent to your official University email address. To opt-out, log in to BengalWeb and select ISU Emergency Notification System on the Home page in the ISU Alerts section.  Delete your mobile phone information and other contact methods if you would like to stop receiving notifications.

Your official contact information will not be changed by your participation in ISU Alerts. Your official records can be updated in BengalWeb in an area separate from the ISU Alerts system.

You will be signed up as long as you are an active student or employee of the University (Students may receive messages up to one semester following graduation.)

You will be reminded to review your contact information and preferences once a year.

Students can add their parents' contact information to their ISU Alerts account. To do so, log in to BengalWeb, select ISU Emergency Notification System under ISU Alerts on the Home page, and add their information.

Log in to BengalWeb and select ISU Emergency Notification System. Verify your information, making sure to add the cell phone numbers you want to be notified.

You can sign up for SMS text messaging notifications by providing a text-enabled phone number. Just go to BengalWeb and select ISU Emergency Notification System. Add the cell phone number you want to be notified.

Please check with your mobile phone provider to find out if your device accepts text messages. You may also want to check with your provider to see if text messaging has been enabled. You may need to subscribe to a text messaging plan in order to receive or reply to text messages.

Just go to BengalWeb and select ISU Emergency Notification System. Delete the cell phone numbers you no longer want to be notified.

No. Once your phone number has been opted-in, it stays registered with the system.

Yes. You will be charged according to the plan in place with your system provider.

ISU Alerts will follow your forwarding path.

ISU Alerts will disconnect and retry your phone.

ISU Alerts will attempt to leave a message on the voicemail system or the answering machine.

(208)282-3936

The message will come from emergency@isu.edu.

As a student or employee of the University, you are automatically signed up to receive notifications through your official University e-mail.

You need to add emergency@isu.edu to your email program's "safe sender" list. This can usually be accomplished by adding both email addresses to your email contact/address book. Call (208) 282-HELP for assistance.