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BengalWeb
Campus Work Orders
Campus Work Orders
Issue / Question
Information about Campus work orders and how to submit them.
How do I request a campus work order?
How do I request a NetCom work order?
How do I find work orders?
Environment
Platform
BengalWeb
NetCom
Audience Affected
Faculty
Staff
Resolution
To request Campus Work Orders
Go to
BengalWeb
Type
Username
Type
Password
Sign in
Approve login
through DUO mobile app or hardware token
Click on
Employees
link (far left)
Select Tools from the drop down menu
Locate
Form and Service Requests
Click either
Facilities Work Requests
or
NetCom Work Order Form
link in the
Campus Work Orders
portlet,
Submitting Facilities Work Request
Click
Facilities Work Request
link
This will direct you to ISU's
Maintenance Request Form - Pocatello.
From there you can fill out the following form.
Click
Submit.
Use these link if you are located on the campuses of
Meridian
or
Idaho Falls
.
Submitting a NetCom Work Order
Click
NetCom Work Order Form
This will direct you to
NetCom Forms
page. From there you can decide what kind of work order you would like to place.
The first three work orders deal with telephones, networking, and hardware. If your work order relates to one of these descriptions click the link below that will help solve your problem.
Workorder
-
Repair, installation, or service of NetCom cables, telephones, hardware, or peripherals.
Network Troubleshooting Form
-
Tell us what problems you're having and we'll see what we can do to help.
Telephone Privileges Request
-
Here is the ISU Telephone Privileges Request form.
The last three work orders relate to the mail center. If you are moving, going on break, or would like to receive notifications please click one of the links below.
Mail Forward
-
Moving? Let us know and we can forward your mail.
Mail Hold
-
Going away for a while? Let us know and we can keep your mail safe.
Mail Notification
-
We can send you email notifications when your packages are ready to be picked up.
Please call
(208) 282-HELP(4357) or
chat
with the IT Service Desk for assistance.
IT Service Desk Locations & Hours
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Details
Article ID:
61040
Created
Wed 8/22/18 6:14 PM
Modified
Fri 5/26/23 10:35 AM
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Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://tigertracks.isu.edu/TDClient/1950/Portal/KB/ArticleDet?ID=61040">https://tigertracks.isu.edu/TDClient/1950/Portal/KB/ArticleDet?ID=61040</a><br /><br />Campus Work Orders