ITS Client Experience & Solutions

Issue / Question

We provide faculty, staff, and students with information and support related to ISU's IT services. 


We can assist you with 

  • Resetting your password
  • Computer accounts for access to the ISU Wireless Network and Computer labs
  • PC support setup and configuration for faculty and staff
  • Account creation and access
  • VPN requests
  • General assistance
  • And much more. 

Visit TigerTracks, our service center, to browse the Service Catalog and Knowledge Base. 


You may also contact the ITS Service Desk and Computer Lab Supervisor, Shawn Sheriff,, 208-282-3671 with any comments, concerns, or questions.

For additional assistance, please contact Information Technology Services - Client Experience & Solutions Group at (208) 282-4357 or through chat


Article ID: 81212
Tue 6/18/19 4:18 PM
Fri 9/24/21 9:37 AM