ITS Customer Service & Support

We provide faculty, staff, and students with information and support related to ISU's IT services. 

We can assist you with 

  • Resetting your password
  • Computer accounts for access to the ISU Wireless Network and Computer labs
  • PC support setup and configuration for faculty and staff
  • Account creation and access
  • VPN requests
  • General assistance
  • And much more. 

Visit TigerTracks, our service center, to browse the Service Catalog and Knowledge Base. 

To contact the IT Service Desk directly, please call (208) 282-HELP (4357) or send an email to

You may also contact the ITS Service Desk and Computer Lab Supervisor, Shawn Sheriff,, 208-282-3671 with any comments, concerns, or questions.


Article ID: 81212
Tue 6/18/19 4:18 PM
Fri 9/25/20 2:07 PM