ITS Service Desk

Issue / Question
We provide faculty, staff, and students with information and support related to ISU's IT services. 
  • What is IT Service Desk?
  • What can the IT Service Desk assist with?
Environment
Platform
  • Information Technology Services
  • Service Desk
Audience Affected
  • Faculty
  • Staff
  • Students
Resolution
We can assist with
  • Resetting your password
  • Computer accounts for access to the ISU Wireless Network and Computer labs
  • PC support setup and configuration for faculty and staff
  • Account creation and access
  • VPN requests
  • General assistance
  • And much more. 
Visit TigerTracks, our service center, to browse the Service Catalog and Knowledge Base. 
Idaho State University (ISU) is transitioning from BengalWeb to MyISU and introducing a new, personalized MyISU Portal. For more information about the new portal, please visit the MyISU Information page. Need help? Contact the IT Service Desk at (208) 282-HELP (4357) or chat. 

Details

Article ID: 81212
Created
Tue 6/18/19 4:18 PM
Modified
Fri 11/3/23 8:55 AM