Security Questions

Issue / Question
Part of the Account Claim process will be to answer some questions so you can reset your password online anytime.  The system will ask you to answer 5 questions out of 20 questions options.  
  • What are the security questions in Fischer?
  • What are account claim security questions for?
  • Platform
    • BengalWeb
    • Moodle
    • Fischer
  • Audience Affected
    • Faculty
    • Staff
    • Students
Why 5 Security Questions?
  • Don't worry; we won't ever ask you to answer all 5 questions to claim your password.  If you forget your password, the system will ask you to answer 2 of the 5 questions.  If you can't remember your answers to those 2, we still have another 3 questions we can offer up, which greatly increases your chances of remembering your answers--and thus being able to reclaim your password and get back to business.
  • Ideally, you should choose questions and answers that other people don't readily know.  (For example, if everyone knows about your amazing dog, Rover, we recommend not choosing the question that asks your pet's name.)

Please call (208) 282-HELP(4357) or chat with the IT Service Desk for assistance.


Article ID: 90091
Tue 10/22/19 5:46 PM
Mon 7/31/23 3:19 PM

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Instructions on how to claim your ISU Account under the Identity Management System.