Changing Your Password

Issue / Question

Instructions for how to change your passwords.

Environment
  • Platform
    • BengalWeb, IAM, Moodle, Wifi
  • Audience Affected
    • Students
    • Faculty
    • Staff
Resolution

Log into BengalWeb. On the Home page, click on the Password and Account Management Portal link in the Manage ISU User Account portal. 

1. Login 
  • Enter your ISU Username 
  • Click NEXT.

Fischer username login screen

2. Password
  • Enter your Password
  • The password is the same one you use to access all of your ISU accounts. 

Fischer password login screen

3. My Accounts
  • There are two tabs in the top left.
  • Click on My Accounts.

Mobile Devices: To expand tabs press the Menu Button (Top)

My Accounts tab in Fischer

4. Password Change
  • Enter your desired password
  • Retype it below. Make sure to follow the rules listed to the right.
  • Click Reset Password.

Reset Passwords menu in Fischer

Note: If your passwords do not match, you will get a pop up telling you they do not match. Click OK, and try again.

Mismatching passwords error

Note: If the password typed does not meet the rules, you will be notified and another box will appear under the Password Rules, on your right. Scroll down in this box. The requirements with a red X next to them were not satisfied. All of the mandatory requirements must be met, but only three of the four conditional requirements must be satisfied.

For example, if the password was too short, this would appear.

Password rules with error marker

When you have entered a password that follows the rules, you will be notified with this pop-up.

Successful password reset popup

  • Click on OK. You will remain on the same page, but your password will have been changed.

Note: Make sure to log back into your ISU applications with this new password including Moodle, Bengalweb, Gmail, Box, Wireless, etc.


For additional assistance, please contact Information Technology Services - Client Experience & Solutions Group at (208) 282-4357 or through chat

Details

Article ID: 91565
Created
Thu 11/7/19 1:36 PM
Modified
Fri 9/24/21 9:02 AM