- Knowledge Base
Instructions on how to claim your ISU Account under the new Identity Management System.
- Knowledge Base
This article is sent to anyone who has successfully claimed their ISU account using the Identity Management System.
- Knowledge Base
This article is shown to anyone who has successfully changed their password using ISU's Identity Management System.
- Knowledge Base
- Students
- Internet Access
TigerNet is the standard network for student, faculty, and staff use. This article covers how to connect to TigerNet from various devices.
- Knowledge Base
- Computer Lab articles
Hours of availability and equipment available in the ISU Meridian computer lab room 829
- Knowledge Base
- Faculty
- Websites
- Other Applications
Online proctoring allows a student to take an exam at home or work. The online proctor will observe the student and their computer screen during the exam and report any discrepancies. Currently, a Live Proctoring Service is available for those teaching eISU courses.
- Knowledge Base
Frequently Asked Questions regarding campus wireless networks.
- Knowledge Base
- Faculty
- Websites
- Zoom
Zoom is a web conferencing system (video centric) with video, audio, whiteboard, chat, application sharing, polling, breakout rooms and other tools to engage students in a synchronous (live) online environment. Our ISU Zoom license has been enabled with end-to-end encryption to facilitate HIPAA based compliance requirements.
- Knowledge Base
- Faculty
- Internet Access
Instructions for installing Global Protect VPN software on Windows Devices
- Knowledge Base
- Students
- Software
Microsoft Office is a suite of desktop productivity applications that is designed specifically to be used for office or business use. It mainly consists of Word, Excel, PowerPoint, Access, OneNote, Outlook and Publisher applications.
- Knowledge Base
IT Service Desk Help locations and hours
- Knowledge Base
- Staff
- Websites
- BengalWeb
- Time Entry
Instructions on how to use the new Time Entry tools in Bengalweb.
- Knowledge Base
- Staff
- Websites
- BengalWeb
- Time Entry
Instructions for student employees on how to enter their time in BengalWeb.
- Knowledge Base
- Students
- Websites
- Moodle
Frequently Asked Questions from Students about Moodle
- Knowledge Base
- Students
- Internet Access
Steps for connecting to TigerGuest and general TigerGuest information.
- Knowledge Base
- Faculty
- Websites
- Box
Explains the basics of Box, ISU's data storage solution, providing secure, backed up, and accessible data storage.
- Knowledge Base
- Faculty
- Websites
- Other Applications
Turnitin allows Moodle ISU instructors to evaluate the originality of students’ assignment submission. With Feedback Studio, Similarity Report and other features, instructors can review and grade submissions.
- Knowledge Base
- Staff
- Websites
- BengalWeb
- Time Entry
Instructions on how to enter time for non-classified staff and faculty.
- Knowledge Base
- Students
- Websites
- BengalWeb
- Finances
Instructions on how to set up direct deposit so that excess financial aid awards can be directly deposited into your bank account.
- Knowledge Base
- Students
- Websites
A mobile application, most commonly referred to as an app, is a type of application software designed to run on a mobile device, such as a smartphone or tablet computer. Mobile apps for eLearning are specific apps that work with Moodle ISU or other eLearning tools.
- Knowledge Base
Instructions on clearing cache and cookies for your browser.
- Knowledge Base
- Students
- Websites
- BengalWeb
- Classes
Instructions for students on how to use the Degree Works "What If" feature in BengalWeb
- Knowledge Base
A description of the regularly scheduled IT Maintenance Windows.