Reset Your ISU Microsoft 365 Password

Summary

This article explains how Idaho State University (ISU) users can reset their Microsoft Office 365 password using the self-service password reset tool. It includes steps for verifying the account through a recovery method, creating a new password, and signing back into Microsoft 365.

Body

Description

This article provides instructions on how to Reset Your Microsoft Office 365 Password  at Idaho State University (ISU).

Note: This password is synced with your Idaho State University login password. Please visit iam.isu.edu to reset.

 

Please note that it can take up to 30 minutes to sync this password to Microsoft 365

Guide Navigation

Reset your ISU Microsoft 365 Account's Password

  1. Go to Iam.isu.edu (external link)
  2. Select Forgot my password 

Note: If you already know the password for this site. This is your Microsoft password. If it doesn't work, please try resetting and waiting 30 minutes before trying again.

  1. Verify using Phone number or Email as a recovery method
  2. Verify using Duo 
  3. Confirm the New password
  4. Select Finish

Note: Your password has now been reset. You will receive an email notifying you that your password has been reset. Microsoft will require Multi-Factor Authentication to be used for signing in after every 12 hours.

Please allow up to 30 minutes for the password to sync with Microsoft

Sign into Microsoft Office 365

  2. Enter your ISU email address.
  3. Select Next.
  4. Enter your Password.
  5. Select Sign In.
  6. Approve Duo Push

Note: If this is your first time logging into Microsoft 365 then you will need to configure Duo. Just follow the prompts it gives you.

Details

Details

Article ID: 137071
Created
Fri 8/20/21 11:44 AM
Modified
Mon 8/10/26 6:51 PM