Contact Information Technology Services (ITS)

Summary

Need help with IT-related issues? Look no further than the IT Service Desk! Our knowledgeable team is dedicated to providing top-tier assistance to the entire university community.

Body

Introduction

The IT Service Desk is the go-to destination for top-notch technical support and walk-in assistance for all ISU-owned computer, technology, and IT-related inquiries.

Find Self-Help Solutions

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Support
IT Access
- Request or Renew Employee Accounts
  - Argos Banner Box
  - Email VPN
  - Wireless/Labs (for contract or temporary employees)
- Request Other Access (access not specified above)

Search for Answers
- Visit the Knowledge Base: A library of easy-to-find information and step-by-step instructions.
- Request Services: Browse the catalog for services and programs you need.

Connect with a Technician

Click to Chat: ISU's online support application that allows you to communicate in real-time.
- Monday-Friday
  - 9:00 AM-5:00 PM
- Saturday-Sunday
  - Closed
Email the IT Service Desk at help@isu.edu (always available)
Contact the IT Service Desk at 208-282-4357
- Monday-Friday
  - 7:00 AM-7:00 PM
- Saturday-Sunday
  - 9:00 AM-5:00 PM

Visit an IT Support Location

Note: To get directions to one of our locations, kindly visit the ISU Interactive Campus Map

Location	Lab	Hours
Pocatello	Rendezvous Lab	Monday-Friday 7:00 AM-7:00 PM Saturday-Sunday 10:00 AM-2:00 PM
Idaho Falls	Center for Higher Education (CHE) 201A	Monday-Friday 8:00 AM-5:00 PM Saturday-Sunday Closed Note: We recommend submitting a request to schedule an appointment as support is pending availability.
Meridian	86-C Sam & Aline Skaggs Center	Monday-Friday 8:00 AM-5:00 PM Saturday-Sunday Closed Note: We recommend submitting arequest to schedule an appointment as support is pending availability.

Contact ITS if you need additional assistance

Details

Article ID: 43470

Created

Fri 12/1/17 5:57 PM

Modified

Thu 10/24/24 1:30 PM