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Please choose your device type for details on how to find your operating system.
(Check the box next to View Details (far right) to expand/collapse a section)
Android
Follow the instructions to view your current operating system, and check to see if there is an update available and ready to install. If an update is available, you will see it listed.
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Go to the Home Screen of your device
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Click Settings
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Click System (halfway down the page)
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Click System Update (near the bottom of the screen)
Note: System Update will tell you what version of Android you have, when it was updated, and if there are any new updates available.
iOS Devices
Follow the instructions to view your current operating system, and check if an update is available and ready to install. If an update is available, you will see it listed.
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Click the Settings app.
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Click General (halfway down the page)
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Click Software Update (top of the page)
Note: You must be connected to WiFi and have at least a 50% charge to perform any updates.