[MyISU] Submit Housing Maintenance Request

Summary

How to submit maintenance requests for students living in on-campus housing.

Body

Issue / Question
Guide for requesting maintenance in on-campus housing options for students. 
  • How do I submit maintenance requests for on-campus housing?
  • How do I request maintenance?
Environment
  • Platform
    • MyISU
    • StarRez
  • Audience Affected
    • Students
Resolution
  1. Go to MyISU
  2. Type ISU Username
  3. Type Password
  4. Click SUBMIT
  5. Approve log-in through the DUO mobile app or hardware token
  6. Search for or scroll to the University Housing card
  7. Click Maintenance Request (Housing Residents Only)
    • Note: You may be prompted to enter your ISU Username and Password to use the StarRez Housing application
  8. Click the Maintenance Request tab on the StarRez page
  9. Click the New Job button
  10. Type in Details about the request
  11. Click SAVE JOB to submit the request
ITS STAFF ONLY 

Details

Details

Article ID: 153129
Created
Tue 7/25/23 2:27 PM
Modified
Wed 12/18/24 1:40 PM