GET Mobile app

Summary

The GET Mobile app is a digital Bengal card that can be used in place of the ISU ID for campus activities, access, meal plan charges, and reporting a lost or found card.

Body

Introduction

GET is the ISU (Bengal) ID mobile app. You can use it where you can use your physical ISU ID, including getting into campus games or movies; entering authorized doors on campus (except housing); or purchasing food on campus using your meal plan or money you add to the card. And you can report your physical card as lost or stolen using the GET app as well.

Note: You may only use this feature on your own device. Sharing confidential access or passwords with others is strictly prohibited, as per the ISU Acceptable Use Policy (ISUPP 2400).

Setting up the GET Mobile app

Download the GET Mobile app to your mobile device.
- Apple App Store
- Google Play Store
Click on SEARCH ALL INSTITUTIONS
Type Idaho State University into the Search field and select it from the search results.
Type your ISU Username and Password, and then select SUBMIT.
- Notes:
  - DUO will send a push notification to your phone without requiring a prompt. You will need to approve the access using your Duo Mobile app.
  - We suggest setting up Face ID and creating a 4-digit PIN for easy access.

Door Access

Use GET to open doors you have permission to access. {Not available for on-campus housing access.)

Go to the door you want to access.
Open the GET app.
Select Mobile Access under your photo and name in the orange section.
- Note: Nearby available doors will be listed. You must be within a few feet of the door you want to unlock.
Select the Door you want to unlock from the list, then click the blue Activate button.
- Note: Once the door unlocks, a Success! message will appear, and you should hear the door latch release.

Dining

Pay for food from your meal plan or from flex dollar balances at most on-campus dining locations

Open the GET app.
Select Scan Card under your photo and name.
- Note: Your photo with your ID number and a bar code will appear on your device's screen.
Scan the bar code on your phone with the bar code scanner.
- Note: Not all on-campus dining locations have a barcode scanner. You may need to type in your ID# instead.

Track your meal and flex plan balances

Open the GET app.
Find the Accounts section to view your remaining balance for meal and flex plans.
Find and open the Transactions section to view recent transactions.

Report Bengal Card Lost/Found

Report your Bengal Card Lost

Open the GET app.
Select more (bottom, right) and then select Settings
Select Report card as lost
Click REPORT CARD AS LOST
- Note: This will block the use of your physical ISU ID/Bengal card but will still allow you to use the GET app.

Report your Bengal Card Found

Open the GET app.
Select more (bottom, right) and then select Settings
Select Report card as found
Click REPORT CARD AS FOUND
- Note: This will reactivate the use of your physical ISU ID/Bengal card.

GET App Customization

Rearrange the GET app home page icons.

Open the GET app.
Scroll to the bottom of the page and select Edit Home Page
Hold the bars (right) to drag and drop the listed cards to reorder your Home Page.
Select the X (top left) to close the Edit Home Page screen

Contact ITS if you need additional assistance

Details

Article ID: 156251

Created

Mon 1/8/24 10:55 AM

Modified

Wed 6/11/25 1:08 PM