GET Mobile

Summary

GET Mobile App is a digital Bengal card that allows campus access, contactless payments at Food Service locations, and simple reporting of lost or found cards.

Body

Introduction

GET™ is a mobile application that serves as your digital Bengal card! You can use GET™ to enter authorized doors on campus and make contactless payments at campus food service locations using a barcode scanner. Additionally, it provides a convenient way to report your card lost or found to enhance security.

Note: You may only use this feature on your device. Sharing confidential access or passwords with others is strictly prohibited per the ISU Acceptable Use Policy ISUPP 2400.

Download the GET™ Mobile App to Your Device

Download the GET™ Mobile App to your mobile device.
- Apple App Store
- Google Play Store
Click on SEARCH ALL INSTITUTIONS
Type Idaho State University into the Search field and select it from the search results.
Type your ISU Username and Password, and then select SUBMIT.
- Notes:
  - Duo will send a push to your phone without a prompt. You will need to approve the access using your Duo Mobile app.
  - We suggest setting up Face ID and creating a 4-digit PIN for easy access.

Door Access

Use GET to access swipe-enabled doors on campus.

Open the GET™ app from your device.
Click the Mobile Access button under your photo and name in the orange card on the GET Mobile app.
- Note: Available doors will be listed in order of proximity to your current location, and you must be within a few feet of the door you want to unlock.
Select the Door you want to unlock from the list then click the blue Activate button.
- Note: Once the door unlocks, a Success! Message will appear, and you should hear the door latch release.

Dining (available at select locations on campus)

Use GET at select Bengal Dining locations to access your meal and flex plan funds.

Open the GET™ app from your device.
Click the Scan Card button under photo and name in the orange card on the GET Mobile app.
- Note: Your photo with your ID number and a bar code will appear on your devices screen.
Scan the bar code on your phone with the bar code scanner.
- Note: Not all on campus dining locations have a bar code scanner.

Use GET to view your current meal and flex plan balances.

Open the GET™ app from your device.
Select Accounts (bottom of the screen) to view your remaining balance for meal and flex plans.
- Note: This will also display your most recent transactions.

Report Bengal Card Lost/Found

Report your Bengal Card Lost

Open the GET™ app from your device.
Select Settings (bottom center)
- Note: If you do not see Settings, please Select more (bottom, right) and then Select Settings
Select the Report card as lost
Click REPORT CARD AS LOST
- Note: This will block the use of your physical Bengal card while still allowing the GET app to be used based on permissions.

Report your Bengal Card Found

Open the GET™ app from your device.
Select Settings (bottom center)
- Note: If you do not see Settings, please Select more (bottom, right) and then Select Settings
Select the Report card as found
Click REPORT CARD AS FOUND
- Note: This will reactivate the use of your physical Bengal card.

GET™ App Customization

The GET™ App allows you to customize and rearrange icons by dragging and dropping them.

Open the GET™ app from your device.
Scroll to the bottom of the page and Select Edit Home Page
Hold the bars (right side) for the title to move and drag the cards up or down to reorder your Home Page.
Select the X (top left side) to close the Edit Home Page screen

Contact ITS if you need additional assistance

Details

Article ID: 156251

Created

Mon 1/8/24 10:55 AM

Modified

Tue 10/1/24 9:16 AM