Requesting Campus Work Orders

Summary

How to complete Campus Work Orders.

Issue / Question

Information about Campus work orders and how to submit them.

Environment

Resolution

To request Campus Work Orders

Visit the MyISU portal and sign in with your ISU username and password.
Type Username
Type Password
Sign in
Approve log-in through the DUO mobile app or hardware token
Click on the Employees link (far left)
Select Tools from the drop-down menu
Locate Form and Service Requests
Click either the Facilities Work Requests or NetCom Work Order Form link in the Campus Work Orders portal.

Submitting Facilities Work Request

Click the Facilities Work Request link
- This will direct you to ISU's Maintenance Request Form - Pocatello.
From there, you can fill out the following form.
Click Submit.
- Use these links if you are on the Meridian or Idaho Falls campus.

Submitting a NetCom Work Order

Click NetCom Work Order Form
- This will direct you to NetCom Forms page. From there, you can decide what kind of work order you would like to place.
The first three work orders deal with telephones, networking, and hardware. If your work order relates to one of these descriptions, click the link below that will help solve your problem.
- NetCom Workorder - Repair, installation, or service of NetCom cables, telephones, hardware, or peripherals.
- Network Troubleshooting Form - Tell us what problems you're having, and we'll see what we can do to help.
- Telephone Privileges Request - Here is the ISU Telephone Privileges Request form.
The last two work orders relate to the mail center. If you are moving or going on break, please click one of the links below.
- Mail Forward - Moving? Please let us know, and we can forward your mail.
- Mail Hold - Going away for a while? Let us know, and we can keep your mail safe.

If you need additional assistance, please Contact ITS

Article ID: 153331

Created

Mon 7/31/23 11:35 AM

Modified

Thu 12/18/25 10:34 AM