Common Technology Questions and Resources

This article provides links to answers and resources for common technology questions at Idaho State University (ISU).

• Account Access and Authentication
• Email, Storage, and File Sharing
• Teaching, Learning, and Meetings
• Network and Technology

• Duo Multi-Factor Authentication: Learn how to enroll in Duo and verify your identity when signing in to ISU services.
• Password Reset: Reset your ISU password using the self-service password reset portal.
• Username Lookup: Find your ISU username using the self-service lookup portal.
• MyISU: Get help signing in to MyISU and accessing university resources and services.

• Email: Learn how to access your email using a web browser.
• Google Storage: Understand Google storage limits and learn how to manage your storage.
• Box: Learn how to store, organize, and share files using Box at ISU.

• Canvas: Find Canvas support for accessing courses and resolving common issues.
• Zoom: Activate your ISU Zoom account and learn about available meeting features and tools.
• ISU Book Bundle: Learn how the ISU Book Bundle program provides access to required course materials and how to get started.

• Wireless: Learn how to connect your devices to the ISU wireless network and troubleshoot common connection issues.
• VPN: Learn how to connect to ISU network resources when working remotely.
• DeviceNet: Learn how to register and connect gaming consoles, smart TVs, and other devices to the ISU DeviceNet network. 
• Campus Printing: Learn how to print documents using the GoPrint campus printing service.