Body
Description
VPN access is required to access certain ISU services and websites off campus. You can request access to the GlobalProtect VPN to access necessary content when off campus.
Details
Install GlobalProtect VPN
Note: You will need an e-mail confirmation that access has been granted before installing the software.
Determine your Windows Architecture (32-bit or 64-bit)
-
Open Settings
-
Select System
-
Select About
-
Under System Type, check if you are on a 64-bit or 32-bit processor.
Install GlobalProtect VPN
-
-
Log in using your ISU username and password.
-
Verify your login with DUO
- Notes:
- If you use a mobile device, DUO will send a push but may not show a notification—open DUO to accept the push.
- If you use a DUO token or passcode, add your six-digit code after your password with a comma before connecting.
- Select Download Windows 64-bit GlobalProtect agent or Download Windows 32-bit GlobalProtect agent, matching the architecture you found earlier.
- Find and run the GlobalProtect Installation Package in your downloads folder.
- Select Next when the installation screen appears.
- Select Next on Select Installation Folder
- Select Next on Confirm Installation
- Wait for the installation to complete, then click Close.
- A new window should open. If it does not, click the ^ in the bottom left
- Then click the Globe
-
Type bengalgateway.isu.edu for the portal address
-
Type ISU Username and Password
-
You will need to verify your login with DUO
- Notes:
- If you use a mobile device, DUO will send a push but may not show a notification—open DUO to accept the push.
- If you use a DUO token or passcode, add your six-digit code after your password with a comma before connecting.
-
Click Connect
-
Select Yes on User Account Control
Disconnect the VPN (Always disconnect from the VPN when not actively working for Idaho State University)
-
Right-click the GlobalProtect VPN icon
-
Select Disconnect
