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Requesting GlobalProtect VPN Access
Requesting GlobalProtect VPN Access
Tags
How-do-I-request-VPN
Issue / Question
View instructions below about requesting VPN access
How do I request GlobalProtect?
Which apps need GlobalProtect?
Environment
Platform
GlobalProtect
Audience Affected
Faculty
Staff
Students
Resolution
Requesting VPN access
Click
Request VPN
to request Global Protect VPN.
Standard VPN Features
VPN (Virtual Private Network) accounts are needed for reaching specific applications from off-campus and for communicating with license servers host by ISU.
Resources that require VPN when off campus
Applications:
Banner Administrative Forms
Argos reports
Institutional Research Internal Website
ePrint Finance Repository
CollegeNet
Servers:
Encrypted machine validation to EPO servers
Authentication to Microsoft Windows and Microsoft Office license servers
Remote desktop connections to servers or desktops
Roles and Responsibilities
User Responsibilities:
Provide details related to the request including:
Contact information
How VPN access will be used
Service Provider Responsibilities:
Add the necessary services to the user's account.
Provide software and
installation instructions
via email.
Provide additional assistance installing and configuring the VPN software, if necessary.
Please call
(208) 282-HELP(4357) or
chat
with the IT Service Desk for assistance.
IT Service Desk Locations & Hours
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Details
Article ID:
100843
Created
Wed 3/11/20 4:33 PM
Modified
Mon 3/20/23 10:53 AM
Related Articles (5)
BengalWeb Application Availability
What applications need VPN access and what applications can be accessed directly while working remotely.
Configuring VPN on Mac OS Devices
Installing GlobalProtect VPN on a Mac OS Device
Configuring VPN on Windows Devices
Instructions for installing Global Protect VPN software on Windows Devices
Using GlobalProtect VPN Client
Running GlobalProtect VPN
VPN Request
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Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://tigertracks.isu.edu/TDClient/1950/Portal/KB/ArticleDet?ID=100843">https://tigertracks.isu.edu/TDClient/1950/Portal/KB/ArticleDet?ID=100843</a><br /><br />Requesting GlobalProtect VPN Access<br /><br />How to Request GlobalProtect VPN Access