Service Catalog

Categories (9)

Get Help

Get help with campus IT, networks, software, labs, printing, and device support.
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Administrative Applications

Access & Accounts • Data & Reports • Document Review • Knowledge & Service Hub • Process & System Enhancements
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Learning Technologies

Equipment & Classroom Technology • ISU Canvas • Software • Video & Collaboration Tools
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Collaboration & File Sharing

Mailing Lists • Forward & Hold Mail
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Network Services

Access & Connectivity • Network & Server Configuration • Security & Permissions
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Voice Communications

Directory Updates • Telephone Changes • Telephone Privilege Request (TPR)
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College & Departmental Services

Requestable services owned and managed by specific Colleges or Departments.
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Technology Training

Access on-demand or request scheduled instruction for ISU-supported software and educational technologies.
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Software & Licensing

Productivity Tools • Academic Software • Enterprise Applications & Access • License Requests
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Services (5)

Password Reset

Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.

Adobe License Request

Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.

NetCom Work Order Form

Request repair, installation, and/or service of data and network communications cables and telephones.

Join the ITS Team

If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.

ISU Website Help & Feedback

Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.