Service Catalog

Categories (9)

Get Help

Get help with campus IT, networks, software, labs, printing, and device support.
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Administrative Applications

Access and Accounts • Data and Reports • Document Review • Knowledge and Service Hub • Process and System Enhancements
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Learning Technologies

Equipment and Classroom Technology • ISU Canvas • Software • Video Tools
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Collaboration and File Sharing

Box • Mailing Lists • Forward and Hold Mail
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Network Services

Access & Connectivity • Network and Server Configuration • Security and Permissions
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Voice Communications

Directory Updates • Telephone Changes • Telephone Privilege Request (TPR)
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College and Departmental Services

Requestable services owned and managed by specific Colleges or Departments.
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Technology Training

Access on-demand or request scheduled instruction for ISU-supported software and educational technologies.
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Software and Licensing

Productivity Tools • Academic Software • Enterprise Applications and Access • License Requests
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Services (6)

Password Reset

Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.

Surplus and Disposal Request

Request to dispose of or surplus ISU-owned items for Inventory Office review and approval.

Adobe License Request

Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.

NetCom Work Order

Request repair, installation, and/or service of data and network communications cables and telephones.

Apply for ITS Work-Study Position​​​​​​​

If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.

ISU Website Help & Feedback

Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.