Duo Token Request

Description

Select the Duo Token Request button to access the form. Enter the required information and select Submit to complete your request.

Details

Request a Duo hardware token if you do not have an eligible smartphone, work in secure areas where mobile devices are not allowed, or travel to locations with limited or unreliable phone access. 
  • Notes:
    • The Duo Mobile app is available at no cost.
    • Hardware tokens may result in a cost to Idaho State University (ISU).
    • Each user is eligible for one complimentary hardware token.
Before filling out this form, please refer to the Duo Mobile App vs. Duo Hardware Token knowledge base article to compare available authentication options and determine the best choice for your needs.
 
Duo Token Request

Related Articles (3)

Duo Mobile App vs. Duo Hardware Token
This article summarizes the Duo authentication options available at Idaho State University (ISU), comparing the Duo Mobile App and Duo Hardware Token. It highlights the key features, benefits, and limitations of each method to help users choose the most convenient and appropriate option for secure access.
Enroll in Duo for Secure Authentication
Learn how to enroll and set up Duo Mobile for secure authentication at ISU, including device registration, troubleshooting, and transferring Duo to a new phone.
Update Duo Mobile and Troubleshoot Issues
Learn how to check your Duo Mobile app version, update the app, troubleshoot update issues, and enable automatic updates to help maintain access to Idaho State University (ISU) systems.