Service Description
Click the Duo Token Request (black button) and complete the form with the required details.
Details
Request a Duo hardware token if you don’t have a smartphone, work in secure areas where mobile devices aren’t allowed, or frequently travel to locations with limited or unreliable phone access. The token provides an alternative method for two-factor authentication.
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A Duo token is a small, easy-to-carry device that displays 6-digit codes used for logging in with Duo two-factor authentication. It doesn’t require Wi-Fi, a phone signal, or an app, making it ideal for use in secure locations or when traveling without access to your phone. Duo tokens are assigned to users to generate an authentication code to access ISU services.
Duo App vs. Duo Token Comparison
Note: The following information highlights the key advantages and disadvantages of the Duo Mobile app and Duo hardware token.
| Feature |
Duo Mobil App |
Duo Token |
| Cost |
Free |
Costs ISU (hardware and management) |
| Ease of Use |
One-tap approval or automatic code generation |
Requires manual code entry |
| Internet/Cell Service Needed |
Works with or without internet (for code generation) |
No internet or phone service is needed |
| Device Required |
Smartphone or tablet |
Small, standalone token |
| Speed |
Fast (push notifications or automatic codes) |
Slower (entering manually generated codes) |
| Security |
Offers strong security with multiple methods |
Limited to code generation only |
| Portability |
Always with you on your phone |
Small and portable (but requires carrying a separate device) |
| Support for Multiple Accounts |
Can handle multiple accounts easily |
Limited to one account at a time |
| Use in Secure Areas |
Not allowed in areas where phones are restricted |
Works in areas where phones are not allowed |
| Setup |
Easy setup through the app |
Requires physical token setup |
