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Services or Offerings?
Adobe License Request
  1. Services
  2. Software and Licensing
  3. Productivity Tools
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Affiliation Agreement Review Request
  1. Services
  2. Administrative Applications
  3. Document Review
Submit all proposed affiliation agreements to ISU's Office of General Counsel for review prior to approval.
Box Data Retention Policy Request
  1. Services
  2. Collaboration and File Sharing
  3. Box
To request a box retention policy so data cannot be deleted unless expiration passes.
CollegeNet
  1. Services
  2. Software and Licensing
  3. Academic Software
General information about CollegeNet and how to request access.
Computer Lab Promotional Wallpaper
  1. Services
  2. Get Help
  3. Labs and Lab Support
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
EMS Installation
  1. Services
  2. Software and Licensing
  3. Enterprise Applications and Access
Install the EMS Desktop Client to manage room reservations and event scheduling.
Instructional Technology and Audio/Video Classroom Support Request
  1. Services
  2. Learning Technologies
  3. Equipment and Classroom Technology
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
JMP Software Download
  1. Services
  2. Software and Licensing
  3. Academic Software
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Microsoft Office
  1. Services
  2. Software and Licensing
  3. Productivity Tools
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
NetCom Work Order
  1. Services
  2. Network Services
  3. Access and Connectivity
Request repair, installation, and/or service of data and network communications cables and telephones.
Network Move | Add | Change Request
  1. Services
  2. Network Services
  3. Access and Connectivity
Request installation, activation, relocation, or cable pull for network ports.
Network Troubleshooting
  1. Services
  2. Get Help
  3. Network and Connectivity Support
Report a problem reaching the internet, internal ISU resources or with network related error messages on a wired network.
Password Reset
  1. Services
  2. None
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
QuickBooks Access
  1. Services
  2. Software and Licensing
  3. Academic Software
Students and professors can receive free access to QuickBooks Online through Intuit's Education Program. Professors get a non-expiring license for QuickBooks Online Accountant, while students receive 12 months of QuickBooks Online Plus.
Report Network Issues
  1. Services
  2. Get Help
  3. Network and Connectivity Support
Report ISU wireless or wired network connection issues for troubleshooting.