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Services or Offerings?
Adobe License Request
  1. Services
  2. Software and Licensing
  3. Productivity Tools
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Affiliation Agreement Review Request
  1. Services
  2. Administrative Applications
  3. Document Review
Submit all proposed affiliation agreements to ISU's Office of General Counsel for review prior to approval.
Box Data Retention Policy Request
  1. Services
  2. Collaboration and File Sharing
  3. Box
To request a box retention policy so data cannot be deleted unless expiration passes.
CollegeNet
  1. Services
  2. Software and Licensing
  3. Academic Software
General information about CollegeNet and how to request access.
Computer Lab Promotional Wallpaper
  1. Services
  2. Get Help
  3. Labs and Lab Support
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
DHCP Reservation Request
  1. Services
  2. Network Services
  3. Network & Server Configuration
Request a DHCP reservation to assign a consistent IP address to a device.
DNS Change Request
  1. Services
  2. Network Services
  3. Network & Server Configuration
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
DocuSign Departmental Account Request
  1. Services
  2. Software and Licensing
  3. License Requests
Request a DocuSign account for your College or Department.
Duo Token Request
  1. Services
  2. Network Services
  3. Security and Permissions
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
EMS Installation
  1. Services
  2. Software and Licensing
  3. Enterprise Applications and Access
Install the EMS Desktop Client to manage room reservations and event scheduling.
Firewall Rule Change Request
  1. Services
  2. Network Services
  3. Security and Permissions
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Instructional Technology and Audio/Video Classroom Support Request
  1. Services
  2. Learning Technologies
  3. Equipment and Classroom Technology
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Instructional Technology On-Demand Training
  1. Services
  2. Technology Training
Quickly access the Instructional Technology Resource Center (ITRC) webpage to browse and sign up for faculty training resources in educational technology.
ISU Directory Update
  1. Services
  2. Voice Communications
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
IT Software and Application Training Request
  1. Services
  2. Technology Training
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.