Knowledge Base

Categories (4)

Instructions and information for students. If you have a situation or questions not covered here, please contact our Service Desk at 208.282.4357 so we can help you work out a solution.

Instructions and information for faculty members. If you have a situation or questions not covered here, please contact our Service Desk at 208.282.4357 so we can help you work out a solution.

Instructions and information for employees. If you have a situation or questions not covered here, please contact our Service Desk at 208.282.4357 so we can help you work out a solution.

This area contains Knowledge bases owned and managed by specific Colleges or Departments. Some information contained within could be public or restricted to internal groups only.

Articles (8)

Pinned Article Welcome to TigerTracks

Learn more about TigerTracks

Click to Chat for Questions and Troubleshooting Problems

Details how to use Customer Support Click to Chat

Directories & Other Frequently Called Numbers

List of numbers contained in the Directories portlet in BengalWeb

Frequent Called Numbers (Idaho Falls)

Frequently requested Numbers for the Idaho Falls campus

ISU Bulletin Boards for Faculty, Staff and/or Students

Location of bulletin board submission forms.

IT Service Desk Hours

IT Service Desk Help locations and hours

ITS Client Experience & Solutions

List and links to the services ITS provides to faculty, staff, and students.

Regular Maintenance Windows

A description of the regularly scheduled IT Maintenance Windows.