Knowledge Base

Categories (10)

Academics

Advising • Cayuse • Collaborate • Financial Aid • Google • ISU Canvas • ISU Navigate • Registration
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Administrative Applications

Adobe • Argos • Banner • Chrome River • DocuSign • TeamDynamix • TigerTracks
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Learning Technologies

ISU Canvas • Online Proctoring • Panopto • Zoom • Moodle ISU • Watermark Course Evaluations
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Personal Accounts

Duo • GET • Identity Management Portal (IAM) • MyISU • Talent Management System (TMS)
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Network Services

DeviceNet • eduroam • TigerGuest • TigerNet • VPN
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Collaboration and File Sharing

Box • EMS • Google
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Computers, Labs, and Printers

Lab Information • Lab Locations • Print Services including Paw Print
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Voice Communications

Jabber • Phones & Voicemail • Single Number Reach
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IT News and Resources

ITS News • ITS ADA Resources
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Software

Repository of supported applications available to students, faculty, and staff. (Under Construction)
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Articles (7)

Pinned Article Computer Labs and Printer Locations

This article provides an overview of computer lab and printer locations across Idaho State University campuses in Pocatello, Idaho Falls, and Meridian, including hours, available services like printing and scanning, and access details.

Update Your Duo Mobile App

Avoid login issues - update your Duo Mobile app to version 4.85 or higher. Version 4.104.0 is the current version of Duo Mobile as of January 2026.

Connect with CAL IT Support

Faculty, Staff, and Students in the College of Arts and Letters (CAL) needing help with issues other than their ISU Account, Moodle, or Canvas can utilize a dedicated support team.

In-Person IT Support Centers

Need in-person technology support? Visit the IT Service Desk, which provides technology assistance to students, faculty, staff, and associates. Locations are available on the Pocatello, Idaho Falls, and Meridian Campuses.

Technology Help and FAQs for ISU

Explore the answers to commonly asked questions, categorized by topic for your convenience.

ISU Calendars and Schedules

A list with links to the most common calendars and schedules available at ISU.

Regular Maintenance Windows

A description of the regularly scheduled IT Maintenance Windows.