Knowledge Base

Categories (4)


Instructions and information for students.


Instructions and information for faculty members.


Instructions and information for employees.

Articles (12)

Pinned Article Welcome to TigerTracks

Learn more about TigerTracks

Directories & Other Frequently Called Numbers

List of numbers contained in the Directories portlet in BengalWeb

Frequent Idaho Falls Campus Numbers

Frequently requested Numbers for the Idaho Falls campus

ISU Bulletin Boards for Faculty, Staff and/or Students

Location of bulletin board submission forms.

ITS Customer Service & Support

List and links to the services ITS provides to faculty, staff, and students.

Regular Maintenance Windows

A description of the regularly scheduled IT Maintenance Windows.

Submitting a Service Request

How to open a ticket using the ISU TigerTracks self-service portal

Wireless FAQs

Frequently Asked Questions regarding campus wireless networks.