Common Technology Questions and Resources

Description

This article provides links to answers and resources for common technology questions at Idaho State University (ISU).

Guide Navigation

Account Access and Authentication

  • Duo Multi-Factor Authentication: Learn how to enroll in Duo and verify your identity when signing in to ISU services.
  • Password Reset: Reset your ISU password using the self-service password reset portal.
  • Username Lookup: Find your ISU username using the self-service lookup portal.
  • MyISU: Get help signing in to MyISU and accessing university resources and services.

Email, Storage, and File Sharing

  • Email: Learn how to access your email using a web browser.
  • Google Storage: Understand Google storage limits and learn how to manage your storage.
  • Box: Learn how to store, organize, and share files using Box at ISU.

Teaching, Learning, and Meetings

  • Canvas: Find Canvas support for accessing courses and resolving common issues.
  • Zoom: Activate your ISU Zoom account and learn about available meeting features and tools.
  • ISU Book Bundle: Learn how the ISU Book Bundle program provides access to required course materials and how to get started.

Network and Technology

  • Wireless: Learn how to connect your devices to the ISU wireless network and troubleshoot common connection issues.
  • VPN: Learn how to connect to ISU network resources when working remotely.
  • DeviceNet: Learn how to register and connect gaming consoles, smart TVs, and other devices to the ISU DeviceNet network. 
  • Campus Printing: Learn how to print documents using the GoPrint campus printing service.

Tip: Don't see your topic or question? Connect with the IT Service Desk.