My Recently Visited Services
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Submit this form to request or renew access to ISU accounts and resources for employees, student employees, contractors, temporary employees, and other authorized personnel who do not automatically receive services. Access may include Email, Box, Wireless, Lab, and other approved ISU services.
Request to remove employee system access after job changes or termination.
Submit a new VPN access to connect securely to the ISU network from off campus.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
Install the EMS Desktop Client to manage room reservations and event scheduling.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Request evaluation or implementation of technology process solutions to enhance departmental operations, including research, recommendations, and prioritization.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request a new or updated Box data classification. The form includes options for new classifications, policy updates, and reports.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Request to have a new Service Catalog Entry created or an existing catalog entry modified.
Request a consultation to assess system integration or modifications for seamless data flow.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request mail forwarding to a new address, temporarily or permanently.
Submit a contract to the Office of General Counsel at ISU for review prior to approval.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request a new Moodle ISU Community course by completing the form. Ensure you’ve reviewed the Service Sharing Protocol and logged in or created a Community account before submitting your request.