My Recently Visited Services
Report and resolve issues with Argos reporting at ISU. This service helps identify and fix access, password, or functional problems and provides support for troubleshooting and consultation.
Reset or change your ISU password using Idaho State University's self-service password management portal.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request to correct or update data in ISU systems to ensure accurate reporting and processing.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request repair, installation, and/or service of data and network communications cables and telephones.
Submit this form to request or renew access to ISU accounts and resources for employees, student employees, contractors, temporary employees, and other authorized personnel who do not automatically receive services. Access may include Email, Box, Wireless, Lab, and other approved ISU services.
Request to have a new Service Catalog Entry created or an existing catalog entry modified.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request announcements on the TigerTracks home page or to add/change links and content within the TigerTracks portal. If you encounter broken features or technical issues, please get in touch with the IT Service Desk at help@isu.edu.
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Submit a new VPN access to connect securely to the ISU network from off campus.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Request a new or updated Box data classification. The form includes options for new classifications, policy updates, and reports.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Submit all proposed affiliation agreements to ISU's Office of General Counsel for review prior to approval.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.
Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.
Report ISU wireless or wired network connection issues for troubleshooting.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.