My Recently Visited Services
Request or renew ISU account access for contractors, temporary employees, and other non-employee affiliates.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Use this form to request additional complimentary printing funds when your semester quota is nearly used up.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Request a DocuSign account for your College or Department.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Report a problem reaching the internet, internal ISU resources or with network related error messages on a wired network.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Report and resolve issues with ISU’s Enterprise Software systems, including applications like Chrome River, TigerTracks, CS Gold, and more. This service helps identify the issue type (access, password, or system-related), provides troubleshooting, and coordinates a resolution.
Request printer setup and configuration for ISU-owned devices. This service connects the printer to ISU’s network and ensures your devices are properly set up to print.
Request support for ISU Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Report ISU wireless or wired network connection issues for troubleshooting.
Submit a new VPN access to connect securely to the ISU network from off campus.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request a new or updated Box data classification. The form includes options for new classifications, policy updates, and reports.
Install the EMS Desktop Client to manage room reservations and event scheduling.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.