My Recently Visited Services
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
To request a box retention policy so data cannot be deleted unless expiration passes.
Request a new or updated Box data classification. The form includes options for new classifications, policy updates, and reports.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request a DocuSign account for your College or Department.
Request printer setup and configuration for ISU-owned devices. This service connects the printer to ISU’s network and ensures your devices are properly set up to print.
Report ISU wireless or wired network connection issues for troubleshooting.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Request mail forwarding to a new address, temporarily or permanently.
Submit this form to request or renew access to ISU accounts and resources for employees, student employees, contractors, temporary employees, and other authorized personnel who do not automatically receive services. Access may include Email, Box, Wireless, Lab, and other approved ISU services.
Request to merge duplicate Banner account records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request a consultation to assess system integration or modifications for seamless data flow.
Submit all proposed affiliation agreements to ISU's Office of General Counsel for review prior to approval.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request announcements on the TigerTracks home page or to add/change links and content within the TigerTracks portal. If you encounter broken features or technical issues, please get in touch with the IT Service Desk at help@isu.edu.
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Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.