My Recently Visited Services
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.
To request a box retention policy so data cannot be deleted unless expiration passes.
Submit a request to create a mailing list for easy communication with large groups via email. Mailing lists are great for sharing updates or facilitating group discussions.
Report a problem reaching the internet, internal ISU resources or with network related error messages on a wired network.
To request a new Box Data Classification and its access policies
Request for new VPN access to connect securely to the ISU network from off-campus.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.
Submit a request for new desktop software to be installed on your ISU owned equipment.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Request to have a new Service Catalog Entry created or an existing catalog entry modified.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Request public records under Idaho Code §§ 74-101 through 74-126.
Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request repair, installation, and/or service of data and network communications cables and telephones.
Report ISU wireless or wired network connection issues for troubleshooting.