My Recently Visited Services

Reset or change your ISU password using Idaho State University's self-service password management portal.


To request a box retention policy so data cannot be deleted unless expiration passes.


Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.


Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.


Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.


Request evaluation or implementation of technology process solutions to enhance departmental operations, including research, recommendations, and prioritization.


Submit a new VPN access to connect securely to the ISU network from off campus.


Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.


Request to merge duplicate Banner account records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.


Request a new or updated Box data classification. The form includes options for new classifications, policy updates, and reports.


Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.


Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.


Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.


Request a DocuSign account for your College or Department.


Request a new or modified custom form in TigerTracks. The service includes form design, implementation, and workflow setup.


Request updates, content additions, or new tags for the TigerTracks Knowledge Base and Service Catalog. For technical issues or broken features, please contact the IT Service Desk at help@isu.edu.


Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.


Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.


Request non-urgent custom cards, content updates, or new links in the MyISU Portal. For technical issues, contact the IT Service Desk at help@isu.edu.


Use this form to request additional complimentary printing funds when your semester quota is nearly used up.


Request repair, installation, and/or service of data and network communications cables and telephones.


Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.


Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.


Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.


Submit all proposed affiliation agreements to ISU's Office of General Counsel for review prior to approval.