My Recently Visited Services
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request a new Moodle ISU Community course by completing the form. Ensure you’ve reviewed the Service Sharing Protocol and logged in or created a Community account before submitting your request.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Request the installation of Banner upgrades or modules to enhance system functionality.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request mail forwarding to a new address, temporarily or permanently.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Submit a contract to the Office of General Counsel at ISU for review prior to approval.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Request a new or modified custom form in TigerTracks. The service includes form design, implementation, and workflow setup.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Request copier repairs or cartridge recharging through ISU’s Print & Copy Center.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
ISU faculty and staff can reserve equipment, such as projectors, cameras, and microphones, from the Instructional Technology Resource Center (ITRC) for academic use. Requests must be submitted via the Equipment Reservation Form and picked up in person. Reservations are limited to one week and are subject to availability.
Request for new VPN access to connect securely to the ISU network from off-campus.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs.
Request public records under Idaho Code §§ 74-101 through 74-126.
Request installation, activation, relocation, or cable pull for network ports.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Request to correct or update data in ISU systems to ensure accurate reporting and processing.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.