My Recently Visited Services
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Request evaluation or implementation of technology process solutions to enhance departmental operations, including research, recommendations, and prioritization.
Request a new or updated Box data classification. The form includes options for new classifications, policy updates, and reports.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Report a problem reaching the internet, internal ISU resources or with network related error messages on a wired network.
Request a new or modified custom form in TigerTracks. The service includes form design, implementation, and workflow setup.
Request an evaluation to determine if a system enhancement is cost-effective, feasible, and beneficial for the organization.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Request a DocuSign account for your College or Department.
Request a DHCP reservation to assign a consistent IP address to a device.
To request a box retention policy so data cannot be deleted unless expiration passes.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request a new Moodle ISU Community course by completing the form. Ensure you’ve reviewed the Service Sharing Protocol and logged in or created a Community account before submitting your request.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Request repair, installation, and/or service of data and network communications cables and telephones.
Submit a request for reasonable workplace accommodations that promote an inclusive and accessible environment for ISU employees and prospective employees.
Report ISU wireless or wired network connection issues for troubleshooting.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Submit a new VPN access to connect securely to the ISU network from off campus.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.