My Recently Visited Services
Reset or change your ISU password using Idaho State University's self-service password management portal.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
To request a box retention policy so data cannot be deleted unless expiration passes.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
Submit this form to request or renew access to ISU accounts and resources for employees, student employees, contractors, temporary employees, and other authorized personnel who do not automatically receive services. Access may include Email, Box, Wireless, Lab, and other approved ISU services.
Request a new or updated Box data classification. The form includes options for new classifications, policy updates, and reports.
Request to have a new Service Catalog Entry created or an existing catalog entry modified.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request to merge duplicate Banner account records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request to remove employee system access after job changes or termination.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request to correct or update data in ISU systems to ensure accurate reporting and processing.
Request announcements on the TigerTracks home page or to add/change links and content within the TigerTracks portal. If you encounter broken features or technical issues, please get in touch with the IT Service Desk at help@isu.edu.
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Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.
Submit a request for reasonable workplace accommodations that promote an inclusive and accessible environment for ISU employees and prospective employees.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Submit a new VPN access to connect securely to the ISU network from off campus.