My Recently Visited Services
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request copier repairs or cartridge recharging through ISU’s Print & Copy Center.
Report a problem reaching the internet, internal ISU resources or with network related error messages on a wired network.
Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Request public records under Idaho Code §§ 74-101 through 74-126.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Submit a request for reasonable workplace accommodations that promote an inclusive and accessible environment for ISU employees and prospective employees.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Request for new VPN access to connect securely to the ISU network from off-campus.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request announcements on the TigerTracks home page or to add/change links and content within the TigerTracks portal. If you encounter broken features or technical issues, please get in touch with the IT Service Desk at help@isu.edu.
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Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Submit a contract to the Office of General Counsel at ISU for review prior to approval.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.