My Recently Visited Services
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request public records under Idaho Code §§ 74-101 through 74-126.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request assistance with locating existing reports or creating new ones based on ISU’s enterprise data systems. Access depends on your authorized data permissions.
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.
Request repair, installation, and/or service of data and network communications cables and telephones.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Request a new response template or a modification to an existing response template. Response templates are pre-formatted text that can be used in a Comment.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Request announcements on the TigerTracks home page or to add/change links and content within the TigerTracks portal. If you encounter broken features or technical issues, please get in touch with the IT Service Desk at help@isu.edu.
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Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
Request mail forwarding to a new address, temporarily or permanently.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request an evaluation to determine if a system enhancement is cost-effective, feasible, and beneficial for the organization.