My Recently Visited Services
Request repair, installation, and/or service of data and network communications cables and telephones.
Reset or change your ISU password using Idaho State University's self-service password management portal.
Request a new Moodle ISU Community course by completing the form. Ensure you’ve reviewed the Service Sharing Protocol and logged in or created a Community account before submitting your request.
Quickly access the Instructional Technology Resource Center (ITRC) webpage to browse and sign up for faculty training resources in educational technology.
Request updates, content additions, or new tags for the TigerTracks Knowledge Base and Service Catalog. For technical issues or broken features, please contact the IT Service Desk at help@isu.edu.
Submit a new VPN access to connect securely to the ISU network from off campus.
Request non-urgent custom cards, content updates, or new links in the MyISU Portal. For technical issues, contact the IT Service Desk at help@isu.edu.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Request a DHCP reservation to assign a consistent IP address to a device.
Request an evaluation to determine if a system enhancement is cost-effective, feasible, and beneficial for the organization.
Request a new response template or a modification to an existing response template. Response templates are pre-formatted text that can be used in a Comment.
Request to merge duplicate Banner account records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request evaluation or implementation of technology process solutions to enhance departmental operations, including research, recommendations, and prioritization.
Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.
Submit a request for reasonable workplace accommodations that promote an inclusive and accessible environment for ISU employees and prospective employees.
Report ISU wireless or wired network connection issues for troubleshooting.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
ISU faculty and staff can reserve equipment, such as projectors, cameras, and microphones, from the Instructional Technology Resource Center (ITRC) for academic use. Requests must be submitted via the Equipment Reservation Form and picked up in person. Reservations are limited to one week and are subject to availability.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
Request the installation of Banner upgrades or modules to enhance system functionality.
Install the EMS Desktop Client to manage room reservations and event scheduling.
Request a DocuSign account for your College or Department.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.