My Recently Visited Services
Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Report and resolve issues with Argos reporting at ISU. This service helps identify and fix access, password, or functional problems and provides support for troubleshooting and consultation.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.
Request to remove employee system access after job changes or termination.
Request non-urgent custom cards, content updates, or new links in the MyISU Portal. For technical issues, contact the IT Service Desk at help@isu.edu.
Request a consultation to assess system integration or modifications for seamless data flow.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request or renew ISU account access for contractors, temporary employees, and other non-employee affiliates.
Request evaluation or implementation of technology process solutions to enhance departmental operations, including research, recommendations, and prioritization.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Support for troubleshooting and resolving issues in Banner applications to ensure accurate data and smooth operation. (Internet Native Banner - INB or Self-Service Banner - SSB)
Request mail forwarding to a new address, temporarily or permanently.
Request an evaluation to determine if a system enhancement is cost-effective, feasible, and beneficial for the organization.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request the installation of Banner upgrades or modules to enhance system functionality.
Submit a new VPN access to connect securely to the ISU network from off campus.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request to have a new Service Catalog Entry created or an existing catalog entry modified.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.