My Recently Visited Services
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Request for new VPN access to connect securely to the ISU network from off-campus.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Submit a request for reasonable workplace accommodations that promote an inclusive and accessible environment for ISU employees and prospective employees.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Request public records under Idaho Code §§ 74-101 through 74-126.
Request announcements on the TigerTracks home page or to add/change links and content within the TigerTracks portal. If you encounter broken features or technical issues, please get in touch with the IT Service Desk at help@isu.edu.
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Request updates, content additions, or new tags for the TigerTracks Knowledge Base and Service Catalog. For technical issues or broken features, please contact the IT Service Desk at help@isu.edu.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request a DocuSign account for your College or Department.
Submit a contract to the Office of General Counsel at ISU for review prior to approval.
Request a new or modified custom form in TigerTracks. The service includes form design, implementation, and workflow setup.
Request a new response template or a modification to an existing response template. Response templates are pre-formatted text that can be used in a Comment.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.