My Recently Visited Services

Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.


Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.


Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.


Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.


Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.


Request a new or modified custom form in TigerTracks. The service includes form design, implementation, and workflow setup.


Submit all proposed affiliation agreements to ISU's Office of General Counsel for review prior to approval.


Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.


Submit a request for reasonable workplace accommodations that promote an inclusive and accessible environment for ISU employees and prospective employees.


Request public records under Idaho Code §§ 74-101 through 74-126.


Request printer setup and configuration for ISU-owned devices. This service connects the printer to ISU’s network and ensures your devices are properly set up to print.


Request repair, installation, and/or service of data and network communications cables and telephones.


Students and professors can receive free access to QuickBooks Online through Intuit's Education Program. Professors get a non-expiring license for QuickBooks Online Accountant, while students receive 12 months of QuickBooks Online Plus.


Request for new VPN access to connect securely to the ISU network from off-campus.


Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.


Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.


Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.


Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.


ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.


Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.


Submit a contract to the Office of General Counsel at ISU for review prior to approval.


Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.


If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.


Request copier repairs or cartridge recharging through ISU’s Print & Copy Center.


Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.