My Recently Visited Services
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.
Request non-urgent custom cards, content updates, or new links in the MyISU Portal. For technical issues, contact the IT Service Desk at help@isu.edu.
Request an evaluation to determine if a system enhancement is cost-effective, feasible, and beneficial for the organization.
Submit this form to request or renew access to ISU accounts and resources for employees, student employees, contractors, temporary employees, and other authorized personnel who do not automatically receive services. Access may include Email, Box, Wireless, Lab, and other approved ISU services.
Request updates, content additions, or new tags for the TigerTracks Knowledge Base and Service Catalog. For technical issues or broken features, please contact the IT Service Desk at help@isu.edu.
Submit a new VPN access to connect securely to the ISU network from off campus.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.
Request to remove employee system access after job changes or termination.
Request to merge duplicate Banner account records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Use this form to request additional complimentary printing funds when your semester quota is nearly used up.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Reset or change your ISU password using Idaho State University's self-service password management portal.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Report ISU wireless or wired network connection issues for troubleshooting.
Request installation, activation, relocation, or cable pull for network ports.
Install the EMS Desktop Client to manage room reservations and event scheduling.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request a new response template or a modification to an existing response template. Response templates are pre-formatted text that can be used in a Comment.