My Recently Visited Services
To request a box retention policy so data cannot be deleted unless expiration passes.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request installation, activation, relocation, or cable pull for network ports.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Report ISU wireless or wired network connection issues for troubleshooting.
Use this form to request additional complimentary printing funds when your semester quota is nearly used up.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request a new or updated Box data classification. The form includes options for new classifications, policy updates, and reports.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Submit a new VPN access to connect securely to the ISU network from off campus.
Request or renew ISU account access for contractors, temporary employees, and other non-employee affiliates.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request a consultation to assess system integration or modifications for seamless data flow.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Report and resolve issues with ISU’s Enterprise Software systems, including applications like Chrome River, TigerTracks, CS Gold, and more. This service helps identify the issue type (access, password, or system-related), provides troubleshooting, and coordinates a resolution.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.
Submit a request to create a mailing list for easy communication with large groups via email. Mailing lists are great for sharing updates or facilitating group discussions.