My Recently Visited Services
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Request a DocuSign account for your College or Department.
Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request to have a new Service Catalog Entry created or an existing catalog entry modified.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Request for new VPN access to connect securely to the ISU network from off-campus.
Submit a request for reasonable workplace accommodations that promote an inclusive and accessible environment for ISU employees and prospective employees.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Request public records under Idaho Code §§ 74-101 through 74-126.