My Recently Visited Services
Report ISU wireless or wired network connection issues for troubleshooting.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request for new VPN access to connect securely to the ISU network from off-campus.
Request public records under Idaho Code §§ 74-101 through 74-126.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Support for troubleshooting and resolving issues in Banner applications to ensure accurate data and smooth operation. (Internet Native Banner - INB or Self-Service Banner - SSB)
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
To request a new Box Data Classification and its access policies
Request to dispose of or surplus ISU-owned items for Inventory Office review and approval.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Request copier repairs or cartridge recharging through ISU’s Print & Copy Center.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request evaluation or implementation of technology process solutions to enhance departmental operations, including research, recommendations, and prioritization.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Request a consultation to assess system integration or modifications for seamless data flow.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.