My Recently Visited Services
Request to merge duplicate Banner account records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request to have a new Service Catalog Entry created or an existing catalog entry modified.
Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.
Use this form to request additional complimentary printing funds when your semester quota is nearly used up.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Report ISU wireless or wired network connection issues for troubleshooting.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
Request non-urgent custom cards, content updates, or new links in the MyISU Portal. For technical issues, contact the IT Service Desk at help@isu.edu.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request a new response template or a modification to an existing response template. Response templates are pre-formatted text that can be used in a Comment.
Report and resolve issues with Argos reporting at ISU. This service helps identify and fix access, password, or functional problems and provides support for troubleshooting and consultation.
Request to correct or update data in ISU systems to ensure accurate reporting and processing.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request a new or updated Box data classification. The form includes options for new classifications, policy updates, and reports.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request to remove employee system access after job changes or termination.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request or renew ISU account access for contractors, temporary employees, and other non-employee affiliates.
Submit a new VPN access to connect securely to the ISU network from off campus.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request copier repairs or cartridge recharging through ISU’s Print & Copy Center.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.