My Recently Visited Services

Request to have a new Service Catalog Entry created or an existing catalog entry modified.


Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.


A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.


Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.


Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.


Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.


Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.


Request public records under Idaho Code §§ 74-101 through 74-126.


Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.


Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.


To request a new Box Data Classification and its access policies


Request repair, installation, and/or service of data and network communications cables and telephones.


Request for new VPN access to connect securely to the ISU network from off-campus.


Report ISU wireless or wired network connection issues for troubleshooting.


Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.


Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.


Request a DocuSign account for your College or Department.


Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.


Request printer setup and configuration for ISU-owned devices. This service connects the printer to ISU’s network and ensures your devices are properly set up to print.


Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.


Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.


Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.


Request an evaluation to determine if a system enhancement is cost-effective, feasible, and beneficial for the organization.


Request evaluation or implementation of technology process solutions to enhance departmental operations, including research, recommendations, and prioritization.


Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.