My Recently Visited Services
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request to correct or update data in ISU systems to ensure accurate reporting and processing.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Submit a contract to the Office of General Counsel at ISU for review prior to approval.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request for new VPN access to connect securely to the ISU network from off-campus.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request assistance with locating existing reports or creating new ones based on ISU’s enterprise data systems. Access depends on your authorized data permissions.
This service allows supervisors to request the removal of an employee’s access to ISU systems due to job changes or termination. Access typically ends on the employee’s last day, but resources can be transferred to another employee if requested in advance.
Request a new response template or a modification to an existing response template. Response templates are pre-formatted text that can be used in a Comment.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.
Report ISU wireless or wired network connection issues for troubleshooting.
Report and resolve issues with ISU’s Enterprise Software systems, including applications like Chrome River, TigerTracks, CS Gold, and more. This service helps identify the issue type (access, password, or system-related), provides troubleshooting, and coordinates a resolution.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Request public records under Idaho Code §§ 74-101 through 74-126.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs, Banner, and Argos.