My Recently Visited Services
Request to have a new Service Catalog Entry created or an existing catalog entry modified.
Request mail forwarding to a new address, temporarily or permanently.
Request a new or modified custom form in TigerTracks. The service includes form design, implementation, and workflow setup.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Submit a new VPN access to connect securely to the ISU network from off campus.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request assistance with locating existing reports or creating new ones based on ISU’s enterprise data systems. Access depends on your authorized data permissions.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Use this form to request additional complimentary printing funds when your semester quota is nearly used up.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
Request a new or updated Box data classification. The form includes options for new classifications, policy updates, and reports.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Submit a request to create a mailing list for easy communication with large groups via email. Mailing lists are great for sharing updates or facilitating group discussions.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Request to merge duplicate Banner account records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request a new Moodle ISU Community course by completing the form. Ensure you’ve reviewed the Service Sharing Protocol and logged in or created a Community account before submitting your request.