My Recently Visited Services
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Reset or change your ISU password using Idaho State University's self-service password management portal.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Request a new or updated Box data classification. The form includes options for new classifications, policy updates, and reports.
Submit a new VPN access to connect securely to the ISU network from off campus.
Request repair, installation, and/or service of data and network communications cables and telephones.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Request mail forwarding to a new address, temporarily or permanently.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request printer setup and configuration for ISU-owned devices. This service connects the printer to ISU’s network and ensures your devices are properly set up to print.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.
Use this form to request additional complimentary printing funds when your semester quota is nearly used up.
Request evaluation or implementation of technology process solutions to enhance departmental operations, including research, recommendations, and prioritization.
Request an evaluation to determine if a system enhancement is cost-effective, feasible, and beneficial for the organization.
Request to correct or update data in ISU systems to ensure accurate reporting and processing.
Request to have a new Service Catalog Entry created or an existing catalog entry modified.
Request announcements on the TigerTracks home page or to add/change links and content within the TigerTracks portal. If you encounter broken features or technical issues, please get in touch with the IT Service Desk at help@isu.edu.
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Request a new or modified custom form in TigerTracks. The service includes form design, implementation, and workflow setup.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.