My Recently Visited Services
Request repair, installation, and/or service of data and network communications cables and telephones.
Request for new VPN access to connect securely to the ISU network from off-campus.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Submit all proposed affiliation agreements to ISU's Office of General Counsel for review prior to approval.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs.
Request a new or modified custom form in TigerTracks. The service includes form design, implementation, and workflow setup.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Install the EMS Desktop Client to manage room reservations and event scheduling.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
ISU faculty and staff can reserve equipment, such as projectors, cameras, and microphones, from the Instructional Technology Resource Center (ITRC) for academic use. Requests must be submitted via the Equipment Reservation Form and picked up in person. Reservations are limited to one week and are subject to availability.
Request copier repairs or cartridge recharging through ISU’s Print & Copy Center.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Request assistance with locating existing reports or creating new ones based on ISU’s enterprise data systems. Access depends on your authorized data permissions.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
This service allows supervisors to request the removal of an employee’s access to ISU systems due to job changes or termination. Access typically ends on the employee’s last day, but resources can be transferred to another employee if requested in advance.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Report ISU wireless or wired network connection issues for troubleshooting.
Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request public records under Idaho Code §§ 74-101 through 74-126.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.