My Recently Visited Services
Request an evaluation to determine if a system enhancement is cost-effective, feasible, and beneficial for the organization.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Submit a request for reasonable workplace accommodations that promote an inclusive and accessible environment for ISU employees and prospective employees.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Report ISU wireless or wired network connection issues for troubleshooting.
Request service to merge duplicate Banner account records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request evaluation or implementation of technology process solutions to enhance departmental operations, including research, recommendations, and prioritization.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Report a problem reaching the internet, internal ISU resources or with network related error messages on a wired network.
Use this form to request additional complimentary printing funds when your semester quota is nearly used up.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Request assistance with locating existing reports or creating new ones based on ISU’s enterprise data systems. Access depends on your authorized data permissions.
Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Report and resolve issues with ISU’s Enterprise Software systems, including applications like Chrome River, TigerTracks, CS Gold, and more. This service helps identify the issue type (access, password, or system-related), provides troubleshooting, and coordinates a resolution.
Use the Access Removal Request to easily remove employee system access after job changes or termination.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request updates, content additions, or new tags for the TigerTracks Knowledge Base and Service Catalog. For technical issues or broken features, please contact the IT Service Desk at help@isu.edu.
Quickly access the Instructional Technology Resource Center (ITRC) webpage to browse and sign up for faculty training resources in educational technology.