My Recently Visited Services
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request a new or updated Box data classification. The form includes options for new classifications, policy updates, and reports.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Request to have a new Service Catalog Entry created or an existing catalog entry modified.
Request a consultation to assess system integration or modifications for seamless data flow.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request mail forwarding to a new address, temporarily or permanently.
Submit a new VPN access to connect securely to the ISU network from off campus.
Submit a contract to the Office of General Counsel at ISU for review prior to approval.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request a new Moodle ISU Community course by completing the form. Ensure you’ve reviewed the Service Sharing Protocol and logged in or created a Community account before submitting your request.
Use this form to request additional complimentary printing funds when your semester quota is nearly used up.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Submit a request to create a mailing list for easy communication with large groups via email. Mailing lists are great for sharing updates or facilitating group discussions.
Request a DocuSign account for your College or Department.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Request the installation of Banner upgrades or modules to enhance system functionality.