My Recently Visited Services
Request a consultation to assess system integration or modifications for seamless data flow.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Submit a new VPN access to connect securely to the ISU network from off campus.
Request updates, content additions, or new tags for the TigerTracks Knowledge Base and Service Catalog. For technical issues or broken features, please contact the IT Service Desk at help@isu.edu.
Request non-urgent custom cards, content updates, or new links in the MyISU Portal. For technical issues, contact the IT Service Desk at help@isu.edu.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request copier repairs or cartridge recharging through ISU’s Print & Copy Center.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Use this form to request additional complimentary printing funds when your semester quota is nearly used up.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Install the EMS Desktop Client to manage room reservations and event scheduling.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request a new response template or a modification to an existing response template. Response templates are pre-formatted text that can be used in a Comment.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Request a new or updated Box data classification. The form includes options for new classifications, policy updates, and reports.
Report and resolve issues with Argos reporting at ISU. This service helps identify and fix access, password, or functional problems and provides support for troubleshooting and consultation.
Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.
Report and resolve issues with ISU’s Enterprise Software systems, including applications like Chrome River, TigerTracks, CS Gold, and more. This service helps identify the issue type (access, password, or system-related), provides troubleshooting, and coordinates a resolution.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.