My Recently Visited Services
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request public records under Idaho Code §§ 74-101 through 74-126.
Request assistance with locating existing reports or creating new ones based on ISU’s enterprise data systems. Access depends on your authorized data permissions.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request repair, installation, and/or service of data and network communications cables and telephones.
Report ISU wireless or wired network connection issues for troubleshooting.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request a DocuSign account for your College or Department.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs, Banner, and Argos.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request for new VPN access to connect securely to the ISU network from off-campus.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.