My Recently Visited Services
Install the EMS Desktop Client to manage room reservations and event scheduling.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
Request announcements on the TigerTracks home page or to add/change links and content within the TigerTracks portal. If you encounter broken features or technical issues, please get in touch with the IT Service Desk at help@isu.edu.
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Submit a new VPN access to connect securely to the ISU network from off campus.
Request mail forwarding to a new address, temporarily or permanently.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Reset or change your ISU password using Idaho State University's self-service password management portal.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Request a new Moodle ISU Community course by completing the form. Ensure you’ve reviewed the Service Sharing Protocol and logged in or created a Community account before submitting your request.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
To request a box retention policy so data cannot be deleted unless expiration passes.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Request installation, activation, relocation, or cable pull for network ports.
Students and professors can receive free access to QuickBooks Online through Intuit's Education Program. Professors get a non-expiring license for QuickBooks Online Accountant, while students receive 12 months of QuickBooks Online Plus.
Request a new or modified custom form in TigerTracks. The service includes form design, implementation, and workflow setup.
Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.