My Recently Visited Services
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Report ISU wireless or wired network connection issues for troubleshooting.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request an evaluation to determine if a system enhancement is cost-effective, feasible, and beneficial for the organization.
Request for new VPN access to connect securely to the ISU network from off-campus.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request a consultation to assess system integration or modifications for seamless data flow.
Request public records under Idaho Code §§ 74-101 through 74-126.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Quickly access the Instructional Technology Resource Center (ITRC) webpage to browse and sign up for faculty training resources in educational technology.
Install the EMS Desktop Client to manage room reservations and event scheduling.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.