My Recently Visited Services

Microsoft Office is a suite of desktop productivity applications that is designed specifically to be used for office or business use. It mainly consists of Word, Excel, PowerPoint, Access, OneNote, Outlook and Publisher applications.


Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.


If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.


Request repair, installation, and/or service of data and network communications cables and telephones.


This service allows supervisors to request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs, Banner, and Argos.


Audacity is free, open source audio software for multi-track recording and editing. It will allow users to import and export WAV, AIFF, MP3, and OGG files


This form is required for any Telephone Move, Add, or Change that will result in a new recurring charge.


Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.


Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.


Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.


Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.


Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.


Request the installation of Banner upgrades or modules to enhance system functionality.


Report a network outage or problem.


Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.


Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.


Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.


Submit a request for new VPN access to connect securely to the ISU network from off-campus.


Use this service to request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.


Use this form to request updates, content additions, or new tags for the TigerTracks Knowledge Base and Service Catalog. For technical issues or broken features, please get in touch with the IT Service Desk at help@isu.edu.


Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.


Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.


Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.


Submit a contract to the Office of General Counsel at ISU for review prior to approval.