My Recently Visited Services
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
ISU faculty and staff can reserve equipment, such as projectors, cameras, and microphones, from the Instructional Technology Resource Center (ITRC) for academic use. Requests must be submitted via the Equipment Reservation Form and picked up in person. Reservations are limited to one week and are subject to availability.
Request a consultation to assess system integration or modifications for seamless data flow.
Request for new VPN access to connect securely to the ISU network from off-campus.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request public records under Idaho Code §§ 74-101 through 74-126.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request copier repairs or cartridge recharging through ISU’s Print & Copy Center.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Report a problem reaching the internet, internal ISU resources or with network related error messages on a wired network.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Request a new or modified custom form in TigerTracks. The service includes form design, implementation, and workflow setup.
Request announcements on the TigerTracks home page or to add/change links and content within the TigerTracks portal. If you encounter broken features or technical issues, please get in touch with the IT Service Desk at help@isu.edu.
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Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.
Request an evaluation to determine if a system enhancement is cost-effective, feasible, and beneficial for the organization.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.