My Recently Visited Services
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Quickly access the Instructional Technology Resource Center (ITRC) webpage to browse and sign up for faculty training resources in educational technology.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Request announcements on the TigerTracks home page or to add/change links and content within the TigerTracks portal. If you encounter broken features or technical issues, please get in touch with the IT Service Desk at help@isu.edu.
.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.
Reset or change your ISU password using Idaho State University's self-service password management portal.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Request to correct or update data in ISU systems to ensure accurate reporting and processing.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Request mail forwarding to a new address, temporarily or permanently.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Submit a new VPN access to connect securely to the ISU network from off campus.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
Submit this form to request or renew access to ISU accounts and resources for employees, student employees, contractors, temporary employees, and other authorized personnel who do not automatically receive services. Access may include Email, Box, Wireless, Lab, and other approved ISU services.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.
Request assistance with locating existing reports or creating new ones based on ISU’s enterprise data systems. Access depends on your authorized data permissions.
Request a DocuSign account for your College or Department.
Report a problem reaching the internet, internal ISU resources or with network related error messages on a wired network.
Request a new Moodle ISU Community course by completing the form. Ensure you’ve reviewed the Service Sharing Protocol and logged in or created a Community account before submitting your request.
Submit all proposed affiliation agreements to ISU's Office of General Counsel for review prior to approval.
Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.