My Recently Visited Services
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs.
Request assistance with locating existing reports or creating new ones based on ISU’s enterprise data systems. Access depends on your authorized data permissions.
Request for new VPN access to connect securely to the ISU network from off-campus.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request public records under Idaho Code §§ 74-101 through 74-126.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request copier repairs or cartridge recharging through ISU’s Print & Copy Center.
Request installation, activation, relocation, or cable pull for network ports.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
Request printer setup and configuration for ISU-owned devices. This service connects the printer to ISU’s network and ensures your devices are properly set up to print.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request repair, installation, and/or service of data and network communications cables and telephones.
Install the EMS Desktop Client to manage room reservations and event scheduling.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
This service allows supervisors to request the removal of an employee’s access to ISU systems due to job changes or termination. Access typically ends on the employee’s last day, but resources can be transferred to another employee if requested in advance.