My Recently Visited Services
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Request a new Moodle ISU Community course by completing the form. Ensure you’ve reviewed the Service Sharing Protocol and logged in or created a Community account before submitting your request.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Request a consultation to assess system integration or modifications for seamless data flow.
Report and resolve issues with ISU’s Enterprise Software systems, including applications like Chrome River, TigerTracks, CS Gold, and more. This service helps identify the issue type (access, password, or system-related), provides troubleshooting, and coordinates a resolution.
Request a new response template or a modification to an existing response template. Response templates are pre-formatted text that can be used in a Comment.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Request public records under Idaho Code §§ 74-101 through 74-126.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Request for new VPN access to connect securely to the ISU network from off-campus.
Request a DocuSign account for your College or Department.
Quickly access the Instructional Technology Resource Center (ITRC) webpage to browse and sign up for faculty training resources in educational technology.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.