My Recently Visited Services
Request a new Moodle ISU Community course by completing the form. Ensure you’ve reviewed the Service Sharing Protocol and logged in or created a Community account before submitting your request.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Reset or change your ISU password using Idaho State University's self-service password management portal.
Request a DHCP reservation to assign a consistent IP address to a device.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Request evaluation or implementation of technology process solutions to enhance departmental operations, including research, recommendations, and prioritization.
Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.
Request mail forwarding to a new address, temporarily or permanently.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.
Request to merge duplicate Banner account records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Request a new or updated Box data classification. The form includes options for new classifications, policy updates, and reports.
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Request installation, activation, relocation, or cable pull for network ports.
Request to correct or update data in ISU systems to ensure accurate reporting and processing.
Submit all proposed affiliation agreements to ISU's Office of General Counsel for review prior to approval.
Submit a new VPN access to connect securely to the ISU network from off campus.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.