My Recently Visited Services
Request to correct or update data in ISU systems to ensure accurate reporting and processing.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request or renew account access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs for contract and temporary employees.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Submit a contract to the Office of General Counsel at ISU for review prior to approval.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Use this form to request additional complimentary printing funds when your semester quota is nearly used up.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request service to merge duplicate Banner account records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Request a DocuSign account for your College or Department.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.
Submit a request to create a mailing list for easy communication with large groups via email. Mailing lists are great for sharing updates or facilitating group discussions.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request to dispose of or surplus ISU-owned items for Inventory Office review and approval.
Report ISU wireless or wired network connection issues for troubleshooting.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.