My Recently Visited Services
Request announcements on the TigerTracks home page or to add/change links and content within the TigerTracks portal. If you encounter broken features or technical issues, please get in touch with the IT Service Desk at help@isu.edu.
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Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Reset or change your ISU password using Idaho State University's self-service password management portal.
Report a problem reaching the internet, internal ISU resources or with network related error messages on a wired network.
Submit a new VPN access to connect securely to the ISU network from off campus.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request repair, installation, and/or service of data and network communications cables and telephones.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Submit this form to request or renew access to ISU accounts and resources for employees, student employees, contractors, temporary employees, and other authorized personnel who do not automatically receive services. Access may include Email, Box, Wireless, Lab, and other approved ISU services.
Request printer setup and configuration for ISU-owned devices. This service connects the printer to ISU’s network and ensures your devices are properly set up to print.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.
Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
To request a box retention policy so data cannot be deleted unless expiration passes.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
Request a consultation to assess system integration or modifications for seamless data flow.
Report and resolve issues with ISU’s Enterprise Software systems, including applications like Chrome River, TigerTracks, CS Gold, and more. This service helps identify the issue type (access, password, or system-related), provides troubleshooting, and coordinates a resolution.
Request mail forwarding to a new address, temporarily or permanently.
Submit a request to create a mailing list for easy communication with large groups via email. Mailing lists are great for sharing updates or facilitating group discussions.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.