My Recently Visited Services
Request repair, installation, and/or service of data and network communications cables and telephones.
Request non-urgent custom cards, content updates, or new links in the MyISU Portal. For technical issues, contact the IT Service Desk at help@isu.edu.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
Submit this form to request or renew access to ISU accounts and resources for employees, student employees, contractors, temporary employees, and other authorized personnel who do not automatically receive services. Access may include Email, Box, Wireless, Lab, and other approved ISU services.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Install the EMS Desktop Client to manage room reservations and event scheduling.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Submit a new VPN access to connect securely to the ISU network from off campus.
Quickly access the Instructional Technology Resource Center (ITRC) webpage to browse and sign up for faculty training resources in educational technology.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Request to correct or update data in ISU systems to ensure accurate reporting and processing.
Submit a contract to the Office of General Counsel at ISU for review prior to approval.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Support for troubleshooting and resolving issues in Banner applications to ensure accurate data and smooth operation. (Internet Native Banner - INB or Self-Service Banner - SSB)
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.