My Recently Visited Services
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Submit a request to create a mailing list for easy communication with large groups via email. Mailing lists are great for sharing updates or facilitating group discussions.
Request for new VPN access to connect securely to the ISU network from off-campus.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request public records under Idaho Code §§ 74-101 through 74-126.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Request a DHCP reservation to assign a consistent IP address to a device.
Request the installation of Banner upgrades or modules to enhance system functionality.
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs, Banner, and Argos.
Request mail forwarding to a new address, temporarily or permanently.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request a DocuSign account for your College or Department.
Support for troubleshooting and resolving issues in Banner applications to ensure accurate data and smooth operation. (Internet Native Banner - INB or Self-Service Banner - SSB)
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Submit a contract to the Office of General Counsel at ISU for review prior to approval.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Request a new Moodle ISU Community course by completing the form. Ensure you’ve reviewed the Service Sharing Protocol and logged in or created a Community account before submitting your request.
Report ISU wireless or wired network connection issues for troubleshooting.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.