My Recently Visited Services
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Reset or change your ISU password using Idaho State University's self-service password management portal.
Request announcements on the TigerTracks home page or to add/change links and content within the TigerTracks portal. If you encounter broken features or technical issues, please get in touch with the IT Service Desk at help@isu.edu.
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Request repair, installation, and/or service of data and network communications cables and telephones.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Report ISU wireless or wired network connection issues for troubleshooting.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request a consultation to assess system integration or modifications for seamless data flow.
Request printer setup and configuration for ISU-owned devices. This service connects the printer to ISU’s network and ensures your devices are properly set up to print.
Submit this form to request or renew access to ISU accounts and resources for employees, student employees, contractors, temporary employees, and other authorized personnel who do not automatically receive services. Access may include Email, Box, Wireless, Lab, and other approved ISU services.
Request installation, activation, relocation, or cable pull for network ports.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.
Request non-urgent custom cards, content updates, or new links in the MyISU Portal. For technical issues, contact the IT Service Desk at help@isu.edu.
Submit a request for reasonable workplace accommodations that promote an inclusive and accessible environment for ISU employees and prospective employees.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
ISU faculty and staff can reserve equipment, such as projectors, cameras, and microphones, from the Instructional Technology Resource Center (ITRC) for academic use. Requests must be submitted via the Equipment Reservation Form and picked up in person. Reservations are limited to one week and are subject to availability.