My Recently Visited Services
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Reset or change your ISU password using Idaho State University's self-service password management portal.
Report a problem reaching the internet, internal ISU resources or with network related error messages on a wired network.
Request to correct or update data in ISU systems to ensure accurate reporting and processing.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request copier repairs or cartridge recharging through ISU’s Print & Copy Center.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Submit a new VPN access to connect securely to the ISU network from off campus.
Request to merge duplicate Banner account records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Request a new Moodle ISU Community course by completing the form. Ensure you’ve reviewed the Service Sharing Protocol and logged in or created a Community account before submitting your request.
Request non-urgent custom cards, content updates, or new links in the MyISU Portal. For technical issues, contact the IT Service Desk at help@isu.edu.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request to have a new Service Catalog Entry created or an existing catalog entry modified.
Submit this form to request or renew access to ISU accounts and resources for employees, student employees, contractors, temporary employees, and other authorized personnel who do not automatically receive services. Access may include Email, Box, Wireless, Lab, and other approved ISU services.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Report ISU wireless or wired network connection issues for troubleshooting.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Quickly access the Instructional Technology Resource Center (ITRC) webpage to browse and sign up for faculty training resources in educational technology.
To request a box retention policy so data cannot be deleted unless expiration passes.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Request mail forwarding to a new address, temporarily or permanently.