My Recently Visited Services
Use this form to request additional complimentary printing funds when your semester quota is nearly used up.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request printer setup and configuration for ISU-owned devices. This service connects the printer to ISU’s network and ensures your devices are properly set up to print.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request a DHCP reservation to assign a consistent IP address to a device.
Request or renew ISU account access for contractors, temporary employees, and other non-employee affiliates.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request to merge duplicate Banner account records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Submit a new VPN access to connect securely to the ISU network from off campus.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request to have a new Service Catalog Entry created or an existing catalog entry modified.
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.
Request a DocuSign account for your College or Department.
Request support for ISU Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Request an evaluation to determine if a system enhancement is cost-effective, feasible, and beneficial for the organization.
Request announcements on the TigerTracks home page or to add/change links and content within the TigerTracks portal. If you encounter broken features or technical issues, please get in touch with the IT Service Desk at help@isu.edu.
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Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Quickly access the Instructional Technology Resource Center (ITRC) webpage to browse and sign up for faculty training resources in educational technology.
Request a new or updated Box data classification. The form includes options for new classifications, policy updates, and reports.