My Recently Visited Services
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Submit a contract to the Office of General Counsel at ISU for review prior to approval.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Request printer setup and configuration for ISU-owned devices. This service connects the printer to ISU’s network and ensures your devices are properly set up to print.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs.
Request to correct or update data in ISU systems to ensure accurate reporting and processing.
Report ISU wireless or wired network connection issues for troubleshooting.
Report and resolve issues with Argos reporting at ISU. This service helps identify and fix access, password, or functional problems and provides support for troubleshooting and consultation.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Support for troubleshooting and resolving issues in Banner applications to ensure accurate data and smooth operation. (Internet Native Banner - INB or Self-Service Banner - SSB)
Install the EMS Desktop Client to manage room reservations and event scheduling.