My Recently Visited Services
Request public records under Idaho Code §§ 74-101 through 74-126.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request evaluation or implementation of technology process solutions to enhance departmental operations, including research, recommendations, and prioritization.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Request a new Moodle ISU Community course by completing the form. Ensure you’ve reviewed the Service Sharing Protocol and logged in or created a Community account before submitting your request.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request an evaluation to determine if a system enhancement is cost-effective, feasible, and beneficial for the organization.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Request printer setup and configuration for ISU-owned devices. This service connects the printer to ISU’s network and ensures your devices are properly set up to print.
Support for troubleshooting and resolving issues in Banner applications to ensure accurate data and smooth operation. (Internet Native Banner - INB or Self-Service Banner - SSB)
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Request to have a new Service Catalog Entry created or an existing catalog entry modified.
Request announcements on the TigerTracks home page or to add/change links and content within the TigerTracks portal. If you encounter broken features or technical issues, please get in touch with the IT Service Desk at help@isu.edu.
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Request for new VPN access to connect securely to the ISU network from off-campus.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.