My Recently Visited Services
Submit a request for reasonable workplace accommodations that promote an inclusive and accessible environment for ISU employees and prospective employees.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Reset or change your ISU password using Idaho State University's self-service password management portal.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request to correct or update data in ISU systems to ensure accurate reporting and processing.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request to have a new Service Catalog Entry created or an existing catalog entry modified.
ISU faculty and staff can reserve equipment, such as projectors, cameras, and microphones, from the Instructional Technology Resource Center (ITRC) for academic use. Requests must be submitted via the Equipment Reservation Form and picked up in person. Reservations are limited to one week and are subject to availability.
Install the EMS Desktop Client to manage room reservations and event scheduling.
Students and professors can receive free access to QuickBooks Online through Intuit's Education Program. Professors get a non-expiring license for QuickBooks Online Accountant, while students receive 12 months of QuickBooks Online Plus.
Request a DHCP reservation to assign a consistent IP address to a device.
Use this form to request additional complimentary printing funds when your semester quota is nearly used up.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Report ISU wireless or wired network connection issues for troubleshooting.
Submit a new VPN access to connect securely to the ISU network from off campus.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Submit this form to request or renew access to ISU accounts and resources for employees, student employees, contractors, temporary employees, and other authorized personnel who do not automatically receive services. Access may include Email, Box, Wireless, Lab, and other approved ISU services.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request to remove employee system access after job changes or termination.
Request to merge duplicate Banner account records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.