My Recently Visited Services
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Request printer setup and configuration for ISU-owned devices. This service connects the printer to ISU’s network and ensures your devices are properly set up to print.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Request public records under Idaho Code §§ 74-101 through 74-126.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Request to correct or update data in ISU systems to ensure accurate reporting and processing.
Request a consultation to assess system integration or modifications for seamless data flow.
Request a new or modified custom form in TigerTracks. The service includes form design, implementation, and workflow setup.
Submit a request for reasonable workplace accommodations that promote an inclusive and accessible environment for ISU employees and prospective employees.
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs.
Request a DocuSign account for your College or Department.
Report ISU wireless or wired network connection issues for troubleshooting.