My Recently Visited Services
Request a consultation to assess system integration or modifications for seamless data flow.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request repair, installation, and/or service of data and network communications cables and telephones.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
This service allows supervisors to request the removal of an employee’s access to ISU systems due to job changes or termination. Access typically ends on the employee’s last day, but resources can be transferred to another employee if requested in advance.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request printer setup and configuration for ISU-owned devices. This service connects the printer to ISU’s network and ensures your devices are properly set up to print.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs.
Install the EMS Desktop Client to manage room reservations and event scheduling.
Request public records under Idaho Code §§ 74-101 through 74-126.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request announcements on the TigerTracks home page or to add/change links and content within the TigerTracks portal. If you encounter broken features or technical issues, please get in touch with the IT Service Desk at help@isu.edu.
.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.