My Recently Visited Services
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Quickly access the Instructional Technology Resource Center (ITRC) webpage to browse and sign up for faculty training resources in educational technology.
Request public records under Idaho Code §§ 74-101 through 74-126.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Request for new VPN access to connect securely to the ISU network from off-campus.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request an evaluation to determine if a system enhancement is cost-effective, feasible, and beneficial for the organization.
Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
This service allows supervisors to request the removal of an employee’s access to ISU systems due to job changes or termination. Access typically ends on the employee’s last day, but resources can be transferred to another employee if requested in advance.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Submit a contract to the Office of General Counsel at ISU for review prior to approval.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request a DocuSign account for your College or Department.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.