My Recently Visited Services
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs.
Submit all proposed affiliation agreements to ISU's Office of General Counsel for review prior to approval.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request for new VPN access to connect securely to the ISU network from off-campus.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Students and professors can receive free access to QuickBooks Online through Intuit's Education Program. Professors get a non-expiring license for QuickBooks Online Accountant, while students receive 12 months of QuickBooks Online Plus.
Report ISU wireless or wired network connection issues for troubleshooting.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Request copier repairs or cartridge recharging through ISU’s Print & Copy Center.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.
Request repair, installation, and/or service of data and network communications cables and telephones.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request announcements on the TigerTracks home page or to add/change links and content within the TigerTracks portal. If you encounter broken features or technical issues, please get in touch with the IT Service Desk at help@isu.edu.
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If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.