My Recently Visited Services
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request for new VPN access to connect securely to the ISU network from off-campus.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Use this form to request additional complimentary printing funds when your semester quota is nearly used up.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Submit a contract to the Office of General Counsel at ISU for review prior to approval.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Request a DocuSign account for your College or Department.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
Report ISU wireless or wired network connection issues for troubleshooting.
Submit all proposed affiliation agreements to ISU's Office of General Counsel for review prior to approval.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.