My Recently Visited Services
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Submit all proposed affiliation agreements to ISU's Office of General Counsel for review prior to approval.
Submit a new VPN access to connect securely to the ISU network from off campus.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
To request a box retention policy so data cannot be deleted unless expiration passes.
Request updates, content additions, or new tags for the TigerTracks Knowledge Base and Service Catalog. For technical issues or broken features, please contact the IT Service Desk at help@isu.edu.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Reset or change your ISU password using Idaho State University's self-service password management portal.
Quickly access the Instructional Technology Resource Center (ITRC) webpage to browse and sign up for faculty training resources in educational technology.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request a new or modified custom form in TigerTracks. The service includes form design, implementation, and workflow setup.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Request printer setup and configuration for ISU-owned devices. This service connects the printer to ISU’s network and ensures your devices are properly set up to print.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Request a new or updated Box data classification. The form includes options for new classifications, policy updates, and reports.
Install the EMS Desktop Client to manage room reservations and event scheduling.
Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.
Request a consultation to assess system integration or modifications for seamless data flow.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.
Request a new Moodle ISU Community course by completing the form. Ensure you’ve reviewed the Service Sharing Protocol and logged in or created a Community account before submitting your request.