My Recently Visited Services
Request public records under Idaho Code §§ 74-101 through 74-126.
Request a DocuSign account for your College or Department.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Install the EMS Desktop Client to manage room reservations and event scheduling.
Use this form to request additional complimentary printing funds when your semester quota is nearly used up.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request service to merge duplicate Banner account records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Students and professors can receive free access to QuickBooks Online through Intuit's Education Program. Professors get a non-expiring license for QuickBooks Online Accountant, while students receive 12 months of QuickBooks Online Plus.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request an evaluation to determine if a system enhancement is cost-effective, feasible, and beneficial for the organization.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request updates, content additions, or new tags for the TigerTracks Knowledge Base and Service Catalog. For technical issues or broken features, please contact the IT Service Desk at help@isu.edu.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Request a consultation to assess system integration or modifications for seamless data flow.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Request or renew account access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs for contract and temporary employees.
Request to correct or update data in ISU systems to ensure accurate reporting and processing.