My Recently Visited Services
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request for new VPN access to connect securely to the ISU network from off-campus.
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Request printer setup and configuration for ISU-owned devices. This service connects the printer to ISU’s network and ensures your devices are properly set up to print.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
ISU faculty and staff can reserve equipment, such as projectors, cameras, and microphones, from the Instructional Technology Resource Center (ITRC) for academic use. Requests must be submitted via the Equipment Reservation Form and picked up in person. Reservations are limited to one week and are subject to availability.
Request assistance with locating existing reports or creating new ones based on ISU’s enterprise data systems. Access depends on your authorized data permissions.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Students and professors can receive free access to QuickBooks Online through Intuit's Education Program. Professors get a non-expiring license for QuickBooks Online Accountant, while students receive 12 months of QuickBooks Online Plus.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.