My Recently Visited Services
Request to merge duplicate Banner account records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Reset or change your ISU password using Idaho State University's self-service password management portal.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request the installation of Banner upgrades or modules to enhance system functionality.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Submit a new VPN access to connect securely to the ISU network from off campus.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Request repair, installation, and/or service of data and network communications cables and telephones.
Use this form to request additional complimentary printing funds when your semester quota is nearly used up.
Quickly access the Instructional Technology Resource Center (ITRC) webpage to browse and sign up for faculty training resources in educational technology.
Request non-urgent custom cards, content updates, or new links in the MyISU Portal. For technical issues, contact the IT Service Desk at help@isu.edu.
Report ISU wireless or wired network connection issues for troubleshooting.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Submit this form to request or renew access to ISU accounts and resources for employees, student employees, contractors, temporary employees, and other authorized personnel who do not automatically receive services. Access may include Email, Box, Wireless, Lab, and other approved ISU services.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Request mail forwarding to a new address, temporarily or permanently.
Request a new Moodle ISU Community course by completing the form. Ensure you’ve reviewed the Service Sharing Protocol and logged in or created a Community account before submitting your request.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.