My Recently Visited Services

Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.


Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.


Request for new VPN access to connect securely to the ISU network from off-campus.


Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.


Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.


Request to correct or update data in ISU systems to ensure accurate reporting and processing.


Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.


ISU faculty and staff can reserve equipment, such as projectors, cameras, and microphones, from the Instructional Technology Resource Center (ITRC) for academic use. Requests must be submitted via the Equipment Reservation Form and picked up in person. Reservations are limited to one week and are subject to availability.


Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.


Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.


Request a consultation to assess system integration or modifications for seamless data flow.


Request installation, activation, relocation, or cable pull for network ports.


ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.


Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.


Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.


Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.


Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs, Banner, and Argos.


Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.


Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.


Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.


Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.


Submit a request for new desktop software to be installed on your ISU owned equipment.


Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.


Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.


Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.