My Recently Visited Services
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Support for troubleshooting and resolving issues in Banner applications to ensure accurate data and smooth operation. (Internet Native Banner - INB or Self-Service Banner - SSB)
Install the EMS Desktop Client to manage room reservations and event scheduling.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Submit all proposed affiliation agreements to ISU's Office of General Counsel for review prior to approval.
Report a problem reaching the internet, internal ISU resources or with network related error messages on a wired network.
Quickly access the Instructional Technology Resource Center (ITRC) webpage to browse and sign up for faculty training resources in educational technology.
Report and resolve issues with ISU’s Enterprise Software systems, including applications like Chrome River, TigerTracks, CS Gold, and more. This service helps identify the issue type (access, password, or system-related), provides troubleshooting, and coordinates a resolution.
Request mail forwarding to a new address, temporarily or permanently.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request public records under Idaho Code §§ 74-101 through 74-126.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request a consultation to assess system integration or modifications for seamless data flow.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Request a DocuSign account for your College or Department.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.