My Recently Visited Services
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
To request a box retention policy so data cannot be deleted unless expiration passes.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Submit this form to request or renew access to ISU accounts and resources for employees, student employees, contractors, temporary employees, and other authorized personnel who do not automatically receive services. Access may include Email, Box, Wireless, Lab, and other approved ISU services.
Submit a request to create a mailing list for easy communication with large groups via email. Mailing lists are great for sharing updates or facilitating group discussions.
Request mail forwarding to a new address, temporarily or permanently.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Report and resolve issues with Argos reporting at ISU. This service helps identify and fix access, password, or functional problems and provides support for troubleshooting and consultation.
Reset or change your ISU password using Idaho State University's self-service password management portal.
Quickly access the Instructional Technology Resource Center (ITRC) webpage to browse and sign up for faculty training resources in educational technology.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Report ISU wireless or wired network connection issues for troubleshooting.
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.
Request a DocuSign account for your College or Department.
Request a DHCP reservation to assign a consistent IP address to a device.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request a new or modified custom form in TigerTracks. The service includes form design, implementation, and workflow setup.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Students and professors can receive free access to QuickBooks Online through Intuit's Education Program. Professors get a non-expiring license for QuickBooks Online Accountant, while students receive 12 months of QuickBooks Online Plus.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.