My Recently Visited Services
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.
Submit a contract to the Office of General Counsel at ISU for review prior to approval.
Request for new VPN access to connect securely to the ISU network from off-campus.
Request to correct or update data in ISU systems to ensure accurate reporting and processing.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Submit a request for reasonable workplace accommodations that promote an inclusive and accessible environment for ISU employees and prospective employees.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request public records under Idaho Code §§ 74-101 through 74-126.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Request a DocuSign account for your College or Department.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.