My Recently Visited Services
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Report and resolve issues with ISU’s Enterprise Software systems, including applications like Chrome River, TigerTracks, CS Gold, and more. This service helps identify the issue type (access, password, or system-related), provides troubleshooting, and coordinates a resolution.
Reset or change your ISU password using Idaho State University's self-service password management portal.
Request non-urgent custom cards, content updates, or new links in the MyISU Portal. For technical issues, contact the IT Service Desk at help@isu.edu.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Submit a request to create a mailing list for easy communication with large groups via email. Mailing lists are great for sharing updates or facilitating group discussions.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Report ISU wireless or wired network connection issues for troubleshooting.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Submit a new VPN access to connect securely to the ISU network from off campus.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
Request a DHCP reservation to assign a consistent IP address to a device.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Submit all proposed affiliation agreements to ISU's Office of General Counsel for review prior to approval.
Submit a contract to the Office of General Counsel at ISU for review prior to approval.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.