My Recently Visited Services
Reset or change your ISU password using Idaho State University's self-service password management portal.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.
Students and professors can receive free access to QuickBooks Online through Intuit's Education Program. Professors get a non-expiring license for QuickBooks Online Accountant, while students receive 12 months of QuickBooks Online Plus.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request the installation of Banner upgrades or modules to enhance system functionality.
Request a consultation to assess system integration or modifications for seamless data flow.
Request an evaluation to determine if a system enhancement is cost-effective, feasible, and beneficial for the organization.
Request evaluation or implementation of technology process solutions to enhance departmental operations, including research, recommendations, and prioritization.
Request assistance with locating existing reports or creating new ones based on ISU’s enterprise data systems. Access depends on your authorized data permissions.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Request a DHCP reservation to assign a consistent IP address to a device.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Report a problem reaching the internet, internal ISU resources or with network related error messages on a wired network.
Request a DocuSign account for your College or Department.