My Recently Visited Services
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Install the EMS Desktop Client to manage room reservations and event scheduling.
Request a consultation to assess system integration or modifications for seamless data flow.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request a DHCP reservation to assign a consistent IP address to a device.
Request repair, installation, and/or service of data and network communications cables and telephones.
Submit all proposed affiliation agreements to ISU's Office of General Counsel for review prior to approval.
Request evaluation or implementation of technology process solutions to enhance departmental operations, including research, recommendations, and prioritization.
Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Submit a contract to the Office of General Counsel at ISU for review prior to approval.
Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.
Submit a request to create a mailing list for easy communication with large groups via email. Mailing lists are great for sharing updates or facilitating group discussions.
Request a DocuSign account for your College or Department.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
To request a box retention policy so data cannot be deleted unless expiration passes.
Request to remove employee system access after job changes or termination.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.