My Recently Visited Services
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request to have a new Service Catalog Entry created or an existing catalog entry modified.
Request assistance with locating existing reports or creating new ones based on ISU’s enterprise data systems. Access depends on your authorized data permissions.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Submit this form to request or renew access to ISU accounts and resources for employees, student employees, contractors, temporary employees, and other authorized personnel who do not automatically receive services. Access may include Email, Box, Wireless, Lab, and other approved ISU services.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Submit all proposed affiliation agreements to ISU's Office of General Counsel for review prior to approval.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request copier repairs or cartridge recharging through ISU’s Print & Copy Center.
To request a box retention policy so data cannot be deleted unless expiration passes.
Request to merge duplicate Banner account records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Request to remove employee system access after job changes or termination.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request a new response template or a modification to an existing response template. Response templates are pre-formatted text that can be used in a Comment.