My Recently Visited Services
Reset or change your ISU password using Idaho State University's self-service password management portal.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Use this form to request additional complimentary printing funds when your semester quota is nearly used up.
Request the installation of Banner upgrades or modules to enhance system functionality.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Request updates, content additions, or new tags for the TigerTracks Knowledge Base and Service Catalog. For technical issues or broken features, please contact the IT Service Desk at help@isu.edu.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Submit all proposed affiliation agreements to ISU's Office of General Counsel for review prior to approval.
Request mail forwarding to a new address, temporarily or permanently.
Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.
Request a DHCP reservation to assign a consistent IP address to a device.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request assistance with locating existing reports or creating new ones based on ISU’s enterprise data systems. Access depends on your authorized data permissions.
Request a new or modified custom form in TigerTracks. The service includes form design, implementation, and workflow setup.
Support for troubleshooting and resolving issues in Banner applications to ensure accurate data and smooth operation. (Internet Native Banner - INB or Self-Service Banner - SSB)
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Submit a new VPN access to connect securely to the ISU network from off campus.
Report and resolve issues with Argos reporting at ISU. This service helps identify and fix access, password, or functional problems and provides support for troubleshooting and consultation.
Request announcements on the TigerTracks home page or to add/change links and content within the TigerTracks portal. If you encounter broken features or technical issues, please get in touch with the IT Service Desk at help@isu.edu.
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