My Recently Visited Services
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Submit a new VPN access to connect securely to the ISU network from off campus.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Request non-urgent custom cards, content updates, or new links in the MyISU Portal. For technical issues, contact the IT Service Desk at help@isu.edu.
Request a new response template or a modification to an existing response template. Response templates are pre-formatted text that can be used in a Comment.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Reset or change your ISU password using Idaho State University's self-service password management portal.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
To request a box retention policy so data cannot be deleted unless expiration passes.
Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Report and resolve issues with ISU’s Enterprise Software systems, including applications like Chrome River, TigerTracks, CS Gold, and more. This service helps identify the issue type (access, password, or system-related), provides troubleshooting, and coordinates a resolution.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Request a DocuSign account for your College or Department.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Submit all proposed affiliation agreements to ISU's Office of General Counsel for review prior to approval.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Submit this form to request or renew access to ISU accounts and resources for employees, student employees, contractors, temporary employees, and other authorized personnel who do not automatically receive services. Access may include Email, Box, Wireless, Lab, and other approved ISU services.