My Recently Visited Services

Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.

Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.

Request repair, installation, and/or service of data and network communications cables and telephones.

Submit all proposed affiliation agreements to ISU's Office of General Counsel for review prior to approval.

Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.

ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.

Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.

Report a problem reaching the internet, internal ISU resources or with network related error messages on a wired network.

Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.

Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.

Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.

Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs.

Request for new VPN access to connect securely to the ISU network from off-campus.

Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.

Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.

Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.

Report ISU wireless or wired network connection issues for troubleshooting.

Submit a request to create a mailing list for easy communication with large groups via email. Mailing lists are great for sharing updates or facilitating group discussions.

Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.

Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.

Report and resolve issues with ISU’s Enterprise Software systems, including applications like Chrome River, TigerTracks, CS Gold, and more. This service helps identify the issue type (access, password, or system-related), provides troubleshooting, and coordinates a resolution.

Request a new Moodle ISU Community course by completing the form. Ensure you’ve reviewed the Service Sharing Protocol and logged in or created a Community account before submitting your request.

Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.

Report a problem connecting, staying connected or with speed on the ISU Wireless network.

Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.