My Recently Visited Services
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request non-urgent custom cards, content updates, or new links in the MyISU Portal. For technical issues, contact the IT Service Desk at help@isu.edu.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request a DHCP reservation to assign a consistent IP address to a device.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.
Request installation, activation, relocation, or cable pull for network ports.
Request to have a new Service Catalog Entry created or an existing catalog entry modified.
Request repair, installation, and/or service of data and network communications cables and telephones.
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.
Request an evaluation to determine if a system enhancement is cost-effective, feasible, and beneficial for the organization.
Submit this form to request or renew access to ISU accounts and resources for employees, student employees, contractors, temporary employees, and other authorized personnel who do not automatically receive services. Access may include Email, Box, Wireless, Lab, and other approved ISU services.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request a new Moodle ISU Community course by completing the form. Ensure you’ve reviewed the Service Sharing Protocol and logged in or created a Community account before submitting your request.
Request printer setup and configuration for ISU-owned devices. This service connects the printer to ISU’s network and ensures your devices are properly set up to print.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Students and professors can receive free access to QuickBooks Online through Intuit's Education Program. Professors get a non-expiring license for QuickBooks Online Accountant, while students receive 12 months of QuickBooks Online Plus.
Request a new response template or a modification to an existing response template. Response templates are pre-formatted text that can be used in a Comment.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Request evaluation or implementation of technology process solutions to enhance departmental operations, including research, recommendations, and prioritization.