My Recently Visited Services
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Submit a request for reasonable workplace accommodations that promote an inclusive and accessible environment for ISU employees and prospective employees.
Request a DHCP reservation to assign a consistent IP address to a device.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request for new VPN access to connect securely to the ISU network from off-campus.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request assistance with locating existing reports or creating new ones based on ISU’s enterprise data systems. Access depends on your authorized data permissions.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.
Submit all proposed affiliation agreements to ISU's Office of General Counsel for review prior to approval.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Request non-urgent custom cards, content updates, or new links in the MyISU Portal. For technical issues, contact the IT Service Desk at help@isu.edu.
Request an evaluation to determine if a system enhancement is cost-effective, feasible, and beneficial for the organization.
Support for troubleshooting and resolving issues in Banner applications to ensure accurate data and smooth operation. (Internet Native Banner - INB or Self-Service Banner - SSB)
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Request updates, content additions, or new tags for the TigerTracks Knowledge Base and Service Catalog. For technical issues or broken features, please contact the IT Service Desk at help@isu.edu.
Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Install the EMS Desktop Client to manage room reservations and event scheduling.