My Recently Visited Services

A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.


Request a new response template or a modification to an existing response template. Response templates are pre-formatted text that can be used in a Comment.


Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.


Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.


Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.


ISU faculty and staff can reserve equipment, such as projectors, cameras, and microphones, from the Instructional Technology Resource Center (ITRC) for academic use. Requests must be submitted via the Equipment Reservation Form and picked up in person. Reservations are limited to one week and are subject to availability.


Students and professors can receive free access to QuickBooks Online through Intuit's Education Program. Professors get a non-expiring license for QuickBooks Online Accountant, while students receive 12 months of QuickBooks Online Plus.


Request announcements on the TigerTracks home page or to add/change links and content within the TigerTracks portal. If you encounter broken features or technical issues, please get in touch with the IT Service Desk at help@isu.edu.
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Request a new or modified custom form in TigerTracks. The service includes form design, implementation, and workflow setup.


Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.


Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.


Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.


Submit a new VPN access to connect securely to the ISU network from off campus.


Request repair, installation, and/or service of data and network communications cables and telephones.


Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.


Request a DocuSign account for your College or Department.


Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.


Request a consultation to assess system integration or modifications for seamless data flow.


Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.


Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.


Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.


Support for troubleshooting and resolving issues in Banner applications to ensure accurate data and smooth operation. (Internet Native Banner - INB or Self-Service Banner - SSB)


Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.


Report a problem reaching the internet, internal ISU resources or with network related error messages on a wired network.


Request a new Moodle ISU Community course by completing the form. Ensure you’ve reviewed the Service Sharing Protocol and logged in or created a Community account before submitting your request.