My Recently Visited Services
Quickly access the Instructional Technology Resource Center (ITRC) webpage to browse and sign up for faculty training resources in educational technology.
Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request a new Moodle ISU Community course by completing the form. Ensure you’ve reviewed the Service Sharing Protocol and logged in or created a Community account before submitting your request.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Request for new VPN access to connect securely to the ISU network from off-campus.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request announcements on the TigerTracks home page or to add/change links and content within the TigerTracks portal. If you encounter broken features or technical issues, please get in touch with the IT Service Desk at help@isu.edu.
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ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Report and resolve issues with Argos reporting at ISU. This service helps identify and fix access, password, or functional problems and provides support for troubleshooting and consultation.
Request a consultation to assess system integration or modifications for seamless data flow.
Report and resolve issues with ISU’s Enterprise Software systems, including applications like Chrome River, TigerTracks, CS Gold, and more. This service helps identify the issue type (access, password, or system-related), provides troubleshooting, and coordinates a resolution.
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
Install the EMS Desktop Client to manage room reservations and event scheduling.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.