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Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request mail forwarding to a new address, temporarily or permanently.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Request to correct or update data in ISU systems to ensure accurate reporting and processing.
Reset or change your ISU password using Idaho State University's self-service password management portal.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Use this form to request additional complimentary printing funds when your semester quota is nearly used up.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Install the EMS Desktop Client to manage room reservations and event scheduling.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Submit a new VPN access to connect securely to the ISU network from off campus.
Request to have a new Service Catalog Entry created or an existing catalog entry modified.
Report and resolve issues with Argos reporting at ISU. This service helps identify and fix access, password, or functional problems and provides support for troubleshooting and consultation.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Request printer setup and configuration for ISU-owned devices. This service connects the printer to ISU’s network and ensures your devices are properly set up to print.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Request a DHCP reservation to assign a consistent IP address to a device.
Request to remove employee system access after job changes or termination.