My Recently Visited Services
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Report and resolve issues with Argos reporting at ISU. This service helps identify and fix access, password, or functional problems and provides support for troubleshooting and consultation.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Use this form to request additional complimentary printing funds when your semester quota is nearly used up.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Install the EMS Desktop Client to manage room reservations and event scheduling.
Request a consultation to assess system integration or modifications for seamless data flow.
Request evaluation or implementation of technology process solutions to enhance departmental operations, including research, recommendations, and prioritization.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Report ISU wireless or wired network connection issues for troubleshooting.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Request to merge duplicate Banner account records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Request a new or modified custom form in TigerTracks. The service includes form design, implementation, and workflow setup.
Request or renew ISU account access for contractors, temporary employees, and other non-employee affiliates.
Submit a new VPN access to connect securely to the ISU network from off campus.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.