My Recently Visited Services

Request the installation of Banner upgrades or modules to enhance system functionality.


Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.


Reset or change your ISU password using Idaho State University's self-service password management portal.


Report and resolve issues with ISU’s Enterprise Software systems, including applications like Chrome River, TigerTracks, CS Gold, and more. This service helps identify the issue type (access, password, or system-related), provides troubleshooting, and coordinates a resolution.


Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.


Report a problem connecting, staying connected or with speed on the ISU Wireless network.


Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.


Request evaluation or implementation of technology process solutions to enhance departmental operations, including research, recommendations, and prioritization.


Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.


Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.


Report ISU wireless or wired network connection issues for troubleshooting.


Use this form to request additional complimentary printing funds when your semester quota is nearly used up.


Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.


Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.


Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.


Submit a request for new desktop software to be installed on your ISU owned equipment.


Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.


Request announcements on the TigerTracks home page or to add/change links and content within the TigerTracks portal. If you encounter broken features or technical issues, please get in touch with the IT Service Desk at help@isu.edu.
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Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.


Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.


Request a consultation to assess system integration or modifications for seamless data flow.


Request an evaluation to determine if a system enhancement is cost-effective, feasible, and beneficial for the organization.


Request to have a new Service Catalog Entry created or an existing catalog entry modified.


Request a new response template or a modification to an existing response template. Response templates are pre-formatted text that can be used in a Comment.


Request assistance with locating existing reports or creating new ones based on ISU’s enterprise data systems. Access depends on your authorized data permissions.