My Recently Visited Services
Quickly access the Instructional Technology Resource Center (ITRC) webpage to browse and sign up for faculty training resources in educational technology.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Install the EMS Desktop Client to manage room reservations and event scheduling.
ISU faculty and staff can reserve equipment, such as projectors, cameras, and microphones, from the Instructional Technology Resource Center (ITRC) for academic use. Requests must be submitted via the Equipment Reservation Form and picked up in person. Reservations are limited to one week and are subject to availability.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request a new Moodle ISU Community course by completing the form. Ensure you’ve reviewed the Service Sharing Protocol and logged in or created a Community account before submitting your request.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Request for new VPN access to connect securely to the ISU network from off-campus.
Report ISU wireless or wired network connection issues for troubleshooting.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Students and professors can receive free access to QuickBooks Online through Intuit's Education Program. Professors get a non-expiring license for QuickBooks Online Accountant, while students receive 12 months of QuickBooks Online Plus.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Request announcements on the TigerTracks home page or to add/change links and content within the TigerTracks portal. If you encounter broken features or technical issues, please get in touch with the IT Service Desk at help@isu.edu.
.
Request updates, content additions, or new tags for the TigerTracks Knowledge Base and Service Catalog. For technical issues or broken features, please contact the IT Service Desk at help@isu.edu.
Request repair, installation, and/or service of data and network communications cables and telephones.