My Recently Visited Services
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.
Submit this form to request or renew access to ISU accounts and resources for employees, student employees, contractors, temporary employees, and other authorized personnel who do not automatically receive services. Access may include Email, Box, Wireless, Lab, and other approved ISU services.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Request a new or modified custom form in TigerTracks. The service includes form design, implementation, and workflow setup.
Request a DHCP reservation to assign a consistent IP address to a device.
Request repair, installation, and/or service of data and network communications cables and telephones.
Report ISU wireless or wired network connection issues for troubleshooting.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request a DocuSign account for your College or Department.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Submit a contract to the Office of General Counsel at ISU for review prior to approval.
Request an evaluation to determine if a system enhancement is cost-effective, feasible, and beneficial for the organization.
Request to remove employee system access after job changes or termination.
Request mail forwarding to a new address, temporarily or permanently.
Request installation, activation, relocation, or cable pull for network ports.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Support for troubleshooting and resolving issues in Banner applications to ensure accurate data and smooth operation. (Internet Native Banner - INB or Self-Service Banner - SSB)
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Request evaluation or implementation of technology process solutions to enhance departmental operations, including research, recommendations, and prioritization.
Request to have a new Service Catalog Entry created or an existing catalog entry modified.
Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.