My Recently Visited Services
Submit a new VPN access to connect securely to the ISU network from off campus.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Install the EMS Desktop Client to manage room reservations and event scheduling.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Submit a request for reasonable workplace accommodations that promote an inclusive and accessible environment for ISU employees and prospective employees.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Request mail forwarding to a new address, temporarily or permanently.
Submit all proposed affiliation agreements to ISU's Office of General Counsel for review prior to approval.
Request or renew ISU account access for contractors, temporary employees, and other non-employee affiliates.
Request repair, installation, and/or service of data and network communications cables and telephones.
Support for troubleshooting and resolving issues in Banner applications to ensure accurate data and smooth operation. (Internet Native Banner - INB or Self-Service Banner - SSB)
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Request installation, activation, relocation, or cable pull for network ports.
Request evaluation or implementation of technology process solutions to enhance departmental operations, including research, recommendations, and prioritization.
Report ISU wireless or wired network connection issues for troubleshooting.