My Recently Visited Services
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request a DocuSign account for your College or Department.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
This service allows supervisors to request the removal of an employee’s access to ISU systems due to job changes or termination. Access typically ends on the employee’s last day, but resources can be transferred to another employee if requested in advance.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.
Quickly access the Instructional Technology Resource Center (ITRC) webpage to browse and sign up for faculty training resources in educational technology.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Request public records under Idaho Code §§ 74-101 through 74-126.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request for new VPN access to connect securely to the ISU network from off-campus.
To request a new Box Data Classification and its access policies
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
To request a box retention policy so data cannot be deleted unless expiration passes.
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.