My Recently Visited Services
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request for new VPN access to connect securely to the ISU network from off-campus.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request printer setup and configuration for ISU-owned devices. This service connects the printer to ISU’s network and ensures your devices are properly set up to print.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Request assistance with locating existing reports or creating new ones based on ISU’s enterprise data systems. Access depends on your authorized data permissions.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request public records under Idaho Code §§ 74-101 through 74-126.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Quickly access the Instructional Technology Resource Center (ITRC) webpage to browse and sign up for faculty training resources in educational technology.
Request mail forwarding to a new address, temporarily or permanently.