My Recently Visited Services
Request a new Moodle ISU Community course by completing the form. Ensure you’ve reviewed the Service Sharing Protocol and logged in or created a Community account before submitting your request.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request public records under Idaho Code §§ 74-101 through 74-126.
Request installation, activation, relocation, or cable pull for network ports.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Request to correct or update data in ISU systems to ensure accurate reporting and processing.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request updates, content additions, or new tags for the TigerTracks Knowledge Base and Service Catalog. For technical issues or broken features, please contact the IT Service Desk at help@isu.edu.
Report and resolve issues with Argos reporting at ISU. This service helps identify and fix access, password, or functional problems and provides support for troubleshooting and consultation.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.
Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request for new VPN access to connect securely to the ISU network from off-campus.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request a DocuSign account for your College or Department.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.