My Recently Visited Services
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Request updates, content additions, or new tags for the TigerTracks Knowledge Base and Service Catalog. For technical issues or broken features, please contact the IT Service Desk at help@isu.edu.
Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Reset or change your ISU password using Idaho State University's self-service password management portal.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Submit this form to request or renew access to ISU accounts and resources for employees, student employees, contractors, temporary employees, and other authorized personnel who do not automatically receive services. Access may include Email, Box, Wireless, Lab, and other approved ISU services.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Report ISU wireless or wired network connection issues for troubleshooting.
Request a new or modified custom form in TigerTracks. The service includes form design, implementation, and workflow setup.
Use this form to request additional complimentary printing funds when your semester quota is nearly used up.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request non-urgent custom cards, content updates, or new links in the MyISU Portal. For technical issues, contact the IT Service Desk at help@isu.edu.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
Report a problem reaching the internet, internal ISU resources or with network related error messages on a wired network.
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.
Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.
Request copier repairs or cartridge recharging through ISU’s Print & Copy Center.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.