My Recently Visited Services
Submit a new VPN access to connect securely to the ISU network from off campus.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Submit this form to request or renew access to ISU accounts and resources for employees, student employees, contractors, temporary employees, and other authorized personnel who do not automatically receive services. Access may include Email, Box, Wireless, Lab, and other approved ISU services.
Request repair, installation, and/or service of data and network communications cables and telephones.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Reset or change your ISU password using Idaho State University's self-service password management portal.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request installation, activation, relocation, or cable pull for network ports.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Request non-urgent custom cards, content updates, or new links in the MyISU Portal. For technical issues, contact the IT Service Desk at help@isu.edu.
Request to merge duplicate Banner account records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
To request a box retention policy so data cannot be deleted unless expiration passes.
Report a problem reaching the internet, internal ISU resources or with network related error messages on a wired network.
Request a new or modified custom form in TigerTracks. The service includes form design, implementation, and workflow setup.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Report ISU wireless or wired network connection issues for troubleshooting.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Quickly access the Instructional Technology Resource Center (ITRC) webpage to browse and sign up for faculty training resources in educational technology.