My Recently Visited Services
Request to have a new Service Catalog Entry created or an existing catalog entry modified.
Reset or change your ISU password using Idaho State University's self-service password management portal.
Request mail forwarding to a new address, temporarily or permanently.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Install the EMS Desktop Client to manage room reservations and event scheduling.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request to merge duplicate Banner account records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request a new response template or a modification to an existing response template. Response templates are pre-formatted text that can be used in a Comment.
Request non-urgent custom cards, content updates, or new links in the MyISU Portal. For technical issues, contact the IT Service Desk at help@isu.edu.
Use this form to request additional complimentary printing funds when your semester quota is nearly used up.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Report and resolve issues with ISU’s Enterprise Software systems, including applications like Chrome River, TigerTracks, CS Gold, and more. This service helps identify the issue type (access, password, or system-related), provides troubleshooting, and coordinates a resolution.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
Request the installation of Banner upgrades or modules to enhance system functionality.
ISU faculty and staff can reserve equipment, such as projectors, cameras, and microphones, from the Instructional Technology Resource Center (ITRC) for academic use. Requests must be submitted via the Equipment Reservation Form and picked up in person. Reservations are limited to one week and are subject to availability.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Request updates, content additions, or new tags for the TigerTracks Knowledge Base and Service Catalog. For technical issues or broken features, please contact the IT Service Desk at help@isu.edu.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Request copier repairs or cartridge recharging through ISU’s Print & Copy Center.
Request to correct or update data in ISU systems to ensure accurate reporting and processing.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Submit this form to request or renew access to ISU accounts and resources for employees, student employees, contractors, temporary employees, and other authorized personnel who do not automatically receive services. Access may include Email, Box, Wireless, Lab, and other approved ISU services.