My Recently Visited Services
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.
Submit this form to request or renew access to ISU accounts and resources for employees, student employees, contractors, temporary employees, and other authorized personnel who do not automatically receive services. Access may include Email, Box, Wireless, Lab, and other approved ISU services.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request to dispose of or surplus ISU-owned items for Inventory Office review and approval.
Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request mail forwarding to a new address, temporarily or permanently.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request a consultation to assess system integration or modifications for seamless data flow.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Submit all proposed affiliation agreements to ISU's Office of General Counsel for review prior to approval.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.
Request an evaluation to determine if a system enhancement is cost-effective, feasible, and beneficial for the organization.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
Submit a contract to the Office of General Counsel at ISU for review prior to approval.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Request the installation of Banner upgrades or modules to enhance system functionality.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.