My Recently Visited Services
Request for new VPN access to connect securely to the ISU network from off-campus.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Use this form to request additional complimentary printing funds when your semester quota is nearly used up.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Request or renew account access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs for contract and temporary employees.
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request to dispose of or surplus ISU-owned items for Inventory Office review and approval.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request service to merge duplicate Banner account records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request public records under Idaho Code §§ 74-101 through 74-126.
Request a DocuSign account for your College or Department.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Install the EMS Desktop Client to manage room reservations and event scheduling.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request repair, installation, and/or service of data and network communications cables and telephones.
Students and professors can receive free access to QuickBooks Online through Intuit's Education Program. Professors get a non-expiring license for QuickBooks Online Accountant, while students receive 12 months of QuickBooks Online Plus.
Request an evaluation to determine if a system enhancement is cost-effective, feasible, and beneficial for the organization.