My Recently Visited Services
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request a new response template or a modification to an existing response template. Response templates are pre-formatted text that can be used in a Comment.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Submit a request for reasonable workplace accommodations that promote an inclusive and accessible environment for ISU employees and prospective employees.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Request to dispose of or surplus ISU-owned items for Inventory Office review and approval.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request installation, activation, relocation, or cable pull for network ports.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
To request a box retention policy so data cannot be deleted unless expiration passes.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Request public records under Idaho Code §§ 74-101 through 74-126.
Request for new VPN access to connect securely to the ISU network from off-campus.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request printer setup and configuration for ISU-owned devices. This service connects the printer to ISU’s network and ensures your devices are properly set up to print.
Report a problem reaching the internet, internal ISU resources or with network related error messages on a wired network.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
Submit a request to create a mailing list for easy communication with large groups via email. Mailing lists are great for sharing updates or facilitating group discussions.