My Recently Visited Services
Request repair, installation, and/or service of data and network communications cables and telephones.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request for new VPN access to connect securely to the ISU network from off-campus.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Submit all proposed affiliation agreements to ISU's Office of General Counsel for review prior to approval.
Request a consultation to assess system integration or modifications for seamless data flow.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Request public records under Idaho Code §§ 74-101 through 74-126.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
This service allows supervisors to request the removal of an employee’s access to ISU systems due to job changes or termination. Access typically ends on the employee’s last day, but resources can be transferred to another employee if requested in advance.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
Report ISU wireless or wired network connection issues for troubleshooting.
Request announcements on the TigerTracks home page or to add/change links and content within the TigerTracks portal. If you encounter broken features or technical issues, please get in touch with the IT Service Desk at help@isu.edu.
.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Request evaluation or implementation of technology process solutions to enhance departmental operations, including research, recommendations, and prioritization.