My Recently Visited Services
Report a problem reaching the internet, internal ISU resources or with network related error messages on a wired network.
Request a new Moodle ISU Community course by completing the form. Ensure you’ve reviewed the Service Sharing Protocol and logged in or created a Community account before submitting your request.
Request to merge duplicate Banner account records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.
Reset or change your ISU password using Idaho State University's self-service password management portal.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request to correct or update data in ISU systems to ensure accurate reporting and processing.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Request copier repairs or cartridge recharging through ISU’s Print & Copy Center.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Install the EMS Desktop Client to manage room reservations and event scheduling.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request a consultation to assess system integration or modifications for seamless data flow.
Request installation, activation, relocation, or cable pull for network ports.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Students and professors can receive free access to QuickBooks Online through Intuit's Education Program. Professors get a non-expiring license for QuickBooks Online Accountant, while students receive 12 months of QuickBooks Online Plus.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.