My Recently Visited Services
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Report and resolve issues with ISU’s Enterprise Software systems, including applications like Chrome River, TigerTracks, CS Gold, and more. This service helps identify the issue type (access, password, or system-related), provides troubleshooting, and coordinates a resolution.
Request a DocuSign account for your College or Department.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.
Request for new VPN access to connect securely to the ISU network from off-campus.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Quickly access the Instructional Technology Resource Center (ITRC) webpage to browse and sign up for faculty training resources in educational technology.
Submit a request for reasonable workplace accommodations that promote an inclusive and accessible environment for ISU employees and prospective employees.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Report ISU wireless or wired network connection issues for troubleshooting.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request to correct or update data in ISU systems to ensure accurate reporting and processing.
Submit a contract to the Office of General Counsel at ISU for review prior to approval.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Submit a request to create a mailing list for easy communication with large groups via email. Mailing lists are great for sharing updates or facilitating group discussions.
ISU faculty and staff can reserve equipment, such as projectors, cameras, and microphones, from the Instructional Technology Resource Center (ITRC) for academic use. Requests must be submitted via the Equipment Reservation Form and picked up in person. Reservations are limited to one week and are subject to availability.
Request announcements on the TigerTracks home page or to add/change links and content within the TigerTracks portal. If you encounter broken features or technical issues, please get in touch with the IT Service Desk at help@isu.edu.
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Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.