My Recently Visited Services
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.
Request a DocuSign account for your College or Department.
Request a new response template or a modification to an existing response template. Response templates are pre-formatted text that can be used in a Comment.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request a consultation to assess system integration or modifications for seamless data flow.
Request printer setup and configuration for ISU-owned devices. This service connects the printer to ISU’s network and ensures your devices are properly set up to print.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Request for new VPN access to connect securely to the ISU network from off-campus.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request assistance with locating existing reports or creating new ones based on ISU’s enterprise data systems. Access depends on your authorized data permissions.
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs.
Report ISU wireless or wired network connection issues for troubleshooting.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request public records under Idaho Code §§ 74-101 through 74-126.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.