My Recently Visited Services
Submit a new VPN access to connect securely to the ISU network from off campus.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request support for ISU Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Request mail forwarding to a new address, temporarily or permanently.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request or renew ISU account access for contractors, temporary employees, and other non-employee affiliates.
Install the EMS Desktop Client to manage room reservations and event scheduling.
Request the installation of Banner upgrades or modules to enhance system functionality.
Request to correct or update data in ISU systems to ensure accurate reporting and processing.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request evaluation or implementation of technology process solutions to enhance departmental operations, including research, recommendations, and prioritization.
To request a box retention policy so data cannot be deleted unless expiration passes.
Use this form to request additional complimentary printing funds when your semester quota is nearly used up.
Request a consultation to assess system integration or modifications for seamless data flow.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Request to merge duplicate Banner account records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request a new or modified custom form in TigerTracks. The service includes form design, implementation, and workflow setup.
Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.
Request a new response template or a modification to an existing response template. Response templates are pre-formatted text that can be used in a Comment.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Request updates, content additions, or new tags for the TigerTracks Knowledge Base and Service Catalog. For technical issues or broken features, please contact the IT Service Desk at help@isu.edu.