My Recently Visited Services
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request a DocuSign account for your College or Department.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Reset or change your ISU password using Idaho State University's self-service password management portal.
Quickly access the Instructional Technology Resource Center (ITRC) webpage to browse and sign up for faculty training resources in educational technology.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Report a problem reaching the internet, internal ISU resources or with network related error messages on a wired network.
Report ISU wireless or wired network connection issues for troubleshooting.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request printer setup and configuration for ISU-owned devices. This service connects the printer to ISU’s network and ensures your devices are properly set up to print.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
Request mail forwarding to a new address, temporarily or permanently.
ISU faculty and staff can reserve equipment, such as projectors, cameras, and microphones, from the Instructional Technology Resource Center (ITRC) for academic use. Requests must be submitted via the Equipment Reservation Form and picked up in person. Reservations are limited to one week and are subject to availability.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Request a new response template or a modification to an existing response template. Response templates are pre-formatted text that can be used in a Comment.
Use this form to request additional complimentary printing funds when your semester quota is nearly used up.
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request non-urgent custom cards, content updates, or new links in the MyISU Portal. For technical issues, contact the IT Service Desk at help@isu.edu.
Request a DHCP reservation to assign a consistent IP address to a device.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.