My Recently Visited Services
Request repair, installation, and/or service of data and network communications cables and telephones.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Install the EMS Desktop Client to manage room reservations and event scheduling.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs.
Request a DHCP reservation to assign a consistent IP address to a device.
Request evaluation or implementation of technology process solutions to enhance departmental operations, including research, recommendations, and prioritization.
Request an evaluation to determine if a system enhancement is cost-effective, feasible, and beneficial for the organization.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request a new or modified custom form in TigerTracks. The service includes form design, implementation, and workflow setup.
Report ISU wireless or wired network connection issues for troubleshooting.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request mail forwarding to a new address, temporarily or permanently.
Request for new VPN access to connect securely to the ISU network from off-campus.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Request public records under Idaho Code §§ 74-101 through 74-126.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Submit a request for new desktop software to be installed on your ISU owned equipment.