My Recently Visited Services
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request support for ISU Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Request to have a new Service Catalog Entry created or an existing catalog entry modified.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Submit all proposed affiliation agreements to ISU's Office of General Counsel for review prior to approval.
Request a new response template or a modification to an existing response template. Response templates are pre-formatted text that can be used in a Comment.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request to merge duplicate Banner account records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request a new or updated Box data classification. The form includes options for new classifications, policy updates, and reports.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request non-urgent custom cards, content updates, or new links in the MyISU Portal. For technical issues, contact the IT Service Desk at help@isu.edu.
Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Report ISU wireless or wired network connection issues for troubleshooting.
Request copier repairs or cartridge recharging through ISU’s Print & Copy Center.
Request a DocuSign account for your College or Department.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Use this form to request additional complimentary printing funds when your semester quota is nearly used up.
Report and resolve issues with ISU’s Enterprise Software systems, including applications like Chrome River, TigerTracks, CS Gold, and more. This service helps identify the issue type (access, password, or system-related), provides troubleshooting, and coordinates a resolution.
ISU faculty and staff can reserve equipment, such as projectors, cameras, and microphones, from the Instructional Technology Resource Center (ITRC) for academic use. Requests must be submitted via the Equipment Reservation Form and picked up in person. Reservations are limited to one week and are subject to availability.