My Recently Visited Services
Request non-urgent custom cards, content updates, or new links in the MyISU Portal. For technical issues, contact the IT Service Desk at help@isu.edu.
Request to dispose of or surplus ISU-owned items for Inventory Office review and approval.
Request for new VPN access to connect securely to the ISU network from off-campus.
Report ISU wireless or wired network connection issues for troubleshooting.
Request repair, installation, and/or service of data and network communications cables and telephones.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Request a DocuSign account for your College or Department.
Install the EMS Desktop Client to manage room reservations and event scheduling.
To request a new Box Data Classification and its access policies
Request to have a new Service Catalog Entry created or an existing catalog entry modified.
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs.
Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Request a DHCP reservation to assign a consistent IP address to a device.
Request announcements on the TigerTracks home page or to add/change links and content within the TigerTracks portal. If you encounter broken features or technical issues, please get in touch with the IT Service Desk at help@isu.edu.
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Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.
Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Request a consultation to assess system integration or modifications for seamless data flow.