My Recently Visited Services
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request repair, installation, and/or service of data and network communications cables and telephones.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request for new VPN access to connect securely to the ISU network from off-campus.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request a new response template or a modification to an existing response template. Response templates are pre-formatted text that can be used in a Comment.
Students and professors can receive free access to QuickBooks Online through Intuit's Education Program. Professors get a non-expiring license for QuickBooks Online Accountant, while students receive 12 months of QuickBooks Online Plus.
Support for troubleshooting and resolving issues in Banner applications to ensure accurate data and smooth operation. (Internet Native Banner - INB or Self-Service Banner - SSB)
Submit a request to create a mailing list for easy communication with large groups via email. Mailing lists are great for sharing updates or facilitating group discussions.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Report and resolve issues with ISU’s Enterprise Software systems, including applications like Chrome River, TigerTracks, CS Gold, and more. This service helps identify the issue type (access, password, or system-related), provides troubleshooting, and coordinates a resolution.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.