My Recently Visited Services
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request the installation of Banner upgrades or modules to enhance system functionality.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request for new VPN access to connect securely to the ISU network from off-campus.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Report ISU wireless or wired network connection issues for troubleshooting.
Request public records under Idaho Code §§ 74-101 through 74-126.
Request evaluation or implementation of technology process solutions to enhance departmental operations, including research, recommendations, and prioritization.
Request printer setup and configuration for ISU-owned devices. This service connects the printer to ISU’s network and ensures your devices are properly set up to print.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Submit a request to create a mailing list for easy communication with large groups via email. Mailing lists are great for sharing updates or facilitating group discussions.
Quickly access the Instructional Technology Resource Center (ITRC) webpage to browse and sign up for faculty training resources in educational technology.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request non-urgent custom cards, content updates, or new links in the MyISU Portal. For technical issues, contact the IT Service Desk at help@isu.edu.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Submit a request for new desktop software to be installed on your ISU owned equipment.