My Recently Visited Services
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Request repair, installation, and/or service of data and network communications cables and telephones.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs, Banner, and Argos.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Submit a contract to the Office of General Counsel at ISU for review prior to approval.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Request a DocuSign account for your College or Department.
Request public records under Idaho Code §§ 74-101 through 74-126.
Request assistance with locating existing reports or creating new ones based on ISU’s enterprise data systems. Access depends on your authorized data permissions.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Support for troubleshooting and resolving issues in Banner applications to ensure accurate data and smooth operation. (Internet Native Banner - INB or Self-Service Banner - SSB)
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request for new VPN access to connect securely to the ISU network from off-campus.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request a new Moodle ISU Community course by completing the form. Ensure you’ve reviewed the Service Sharing Protocol and logged in or created a Community account before submitting your request.
Request copier repairs or cartridge recharging through ISU’s Print & Copy Center.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Submit a request to create a mailing list for easy communication with large groups via email. Mailing lists are great for sharing updates or facilitating group discussions.