My Recently Visited Services
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.
Request repair, installation, and/or service of data and network communications cables and telephones.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request announcements on the TigerTracks home page or to add/change links and content within the TigerTracks portal. If you encounter broken features or technical issues, please get in touch with the IT Service Desk at help@isu.edu.
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If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Request public records under Idaho Code §§ 74-101 through 74-126.
This service allows supervisors to request the removal of an employee’s access to ISU systems due to job changes or termination. Access typically ends on the employee’s last day, but resources can be transferred to another employee if requested in advance.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request a consultation to assess system integration or modifications for seamless data flow.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.