My Recently Visited Services
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
To request a box retention policy so data cannot be deleted unless expiration passes.
Submit a request for reasonable workplace accommodations that promote an inclusive and accessible environment for ISU employees and prospective employees.
This service allows supervisors to request the removal of an employee’s access to ISU systems due to job changes or termination. Access typically ends on the employee’s last day, but resources can be transferred to another employee if requested in advance.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
To request a new Box Data Classification and its access policies
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request for new VPN access to connect securely to the ISU network from off-campus.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
ISU faculty and staff can reserve equipment, such as projectors, cameras, and microphones, from the Instructional Technology Resource Center (ITRC) for academic use. Requests must be submitted via the Equipment Reservation Form and picked up in person. Reservations are limited to one week and are subject to availability.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request a consultation to assess system integration or modifications for seamless data flow.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Request mail forwarding to a new address, temporarily or permanently.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request copier repairs or cartridge recharging through ISU’s Print & Copy Center.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.