My Recently Visited Services
Request to have a new Service Catalog Entry created or an existing catalog entry modified.
Request evaluation or implementation of technology process solutions to enhance departmental operations, including research, recommendations, and prioritization.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Submit a new VPN access to connect securely to the ISU network from off campus.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request or renew ISU account access for contractors, temporary employees, and other non-employee affiliates.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request a DHCP reservation to assign a consistent IP address to a device.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Request to remove employee system access after job changes or termination.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Request a new or modified custom form in TigerTracks. The service includes form design, implementation, and workflow setup.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.
Submit a request for reasonable workplace accommodations that promote an inclusive and accessible environment for ISU employees and prospective employees.
Request a new response template or a modification to an existing response template. Response templates are pre-formatted text that can be used in a Comment.
Submit all proposed affiliation agreements to ISU's Office of General Counsel for review prior to approval.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.