My Recently Visited Services
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Quickly access the Instructional Technology Resource Center (ITRC) webpage to browse and sign up for faculty training resources in educational technology.
Request to correct or update data in ISU systems to ensure accurate reporting and processing.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.
Reset or change your ISU password using Idaho State University's self-service password management portal.
Report ISU wireless or wired network connection issues for troubleshooting.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request a consultation to assess system integration or modifications for seamless data flow.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Request repair, installation, and/or service of data and network communications cables and telephones.
Install the EMS Desktop Client to manage room reservations and event scheduling.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Students and professors can receive free access to QuickBooks Online through Intuit's Education Program. Professors get a non-expiring license for QuickBooks Online Accountant, while students receive 12 months of QuickBooks Online Plus.
Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Request an evaluation to determine if a system enhancement is cost-effective, feasible, and beneficial for the organization.
Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.