My Recently Visited Services
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
Submit a new VPN access to connect securely to the ISU network from off campus.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request or renew ISU account access for contractors, temporary employees, and other non-employee affiliates.
Request repair, installation, and/or service of data and network communications cables and telephones.
Submit a request to create a mailing list for easy communication with large groups via email. Mailing lists are great for sharing updates or facilitating group discussions.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.
Request to remove employee system access after job changes or termination.
ISU faculty and staff can reserve equipment, such as projectors, cameras, and microphones, from the Instructional Technology Resource Center (ITRC) for academic use. Requests must be submitted via the Equipment Reservation Form and picked up in person. Reservations are limited to one week and are subject to availability.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Request copier repairs or cartridge recharging through ISU’s Print & Copy Center.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request a new response template or a modification to an existing response template. Response templates are pre-formatted text that can be used in a Comment.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.
Quickly access the Instructional Technology Resource Center (ITRC) webpage to browse and sign up for faculty training resources in educational technology.
Request a DHCP reservation to assign a consistent IP address to a device.
Report and resolve issues with Argos reporting at ISU. This service helps identify and fix access, password, or functional problems and provides support for troubleshooting and consultation.