My Recently Visited Services
Request a consultation to assess system integration or modifications for seamless data flow.
Request for new VPN access to connect securely to the ISU network from off-campus.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request updates, content additions, or new tags for the TigerTracks Knowledge Base and Service Catalog. For technical issues or broken features, please contact the IT Service Desk at help@isu.edu.
Request announcements on the TigerTracks home page or to add/change links and content within the TigerTracks portal. If you encounter broken features or technical issues, please get in touch with the IT Service Desk at help@isu.edu.
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Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
This service allows supervisors to request the removal of an employee’s access to ISU systems due to job changes or termination. Access typically ends on the employee’s last day, but resources can be transferred to another employee if requested in advance.
Request to have a new Service Catalog Entry created or an existing catalog entry modified.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Request public records under Idaho Code §§ 74-101 through 74-126.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request repair, installation, and/or service of data and network communications cables and telephones.
Students and professors can receive free access to QuickBooks Online through Intuit's Education Program. Professors get a non-expiring license for QuickBooks Online Accountant, while students receive 12 months of QuickBooks Online Plus.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Submit all proposed affiliation agreements to ISU's Office of General Counsel for review prior to approval.
Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Submit a request to create a mailing list for easy communication with large groups via email. Mailing lists are great for sharing updates or facilitating group discussions.