My Recently Visited Services
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request public records under Idaho Code §§ 74-101 through 74-126.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request non-urgent custom cards, content updates, or new links in the MyISU Portal. For technical issues, contact the IT Service Desk at help@isu.edu.
Request for new VPN access to connect securely to the ISU network from off-campus.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Request a DocuSign account for your College or Department.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Request a DHCP reservation to assign a consistent IP address to a device.
Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.