My Recently Visited Services
Submit this form to request or renew access to ISU accounts and resources for employees, student employees, contractors, temporary employees, and other authorized personnel who do not automatically receive services. Access may include Email, Box, Wireless, Lab, and other approved ISU services.
Use this form to request additional complimentary printing funds when your semester quota is nearly used up.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Request to remove employee system access after job changes or termination.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Request updates, content additions, or new tags for the TigerTracks Knowledge Base and Service Catalog. For technical issues or broken features, please contact the IT Service Desk at help@isu.edu.
Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Request to correct or update data in ISU systems to ensure accurate reporting and processing.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Reset or change your ISU password using Idaho State University's self-service password management portal.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Submit a request to create a mailing list for easy communication with large groups via email. Mailing lists are great for sharing updates or facilitating group discussions.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Submit a new VPN access to connect securely to the ISU network from off campus.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
To request a box retention policy so data cannot be deleted unless expiration passes.
Request announcements on the TigerTracks home page or to add/change links and content within the TigerTracks portal. If you encounter broken features or technical issues, please get in touch with the IT Service Desk at help@isu.edu.
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Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.