My Recently Visited Services
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Submit this form to request or renew access to ISU accounts and resources for employees, student employees, contractors, temporary employees, and other authorized personnel who do not automatically receive services. Access may include Email, Box, Wireless, Lab, and other approved ISU services.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request repair, installation, and/or service of data and network communications cables and telephones.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request a new response template or a modification to an existing response template. Response templates are pre-formatted text that can be used in a Comment.
Request to dispose of or surplus ISU-owned items for Inventory Office review and approval.
Request to merge duplicate Banner account records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Submit all proposed affiliation agreements to ISU's Office of General Counsel for review prior to approval.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Request installation, activation, relocation, or cable pull for network ports.
Request evaluation or implementation of technology process solutions to enhance departmental operations, including research, recommendations, and prioritization.
Install the EMS Desktop Client to manage room reservations and event scheduling.
Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.
Request a new or updated Box data classification. The form includes options for new classifications, policy updates, and reports.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Request to correct or update data in ISU systems to ensure accurate reporting and processing.