My Recently Visited Services
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request a new response template or a modification to an existing response template. Response templates are pre-formatted text that can be used in a Comment.
Request a consultation to assess system integration or modifications for seamless data flow.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request an evaluation to determine if a system enhancement is cost-effective, feasible, and beneficial for the organization.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Report ISU wireless or wired network connection issues for troubleshooting.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Use this form to request additional complimentary printing funds when your semester quota is nearly used up.
Request for new VPN access to connect securely to the ISU network from off-campus.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Request assistance with locating existing reports or creating new ones based on ISU’s enterprise data systems. Access depends on your authorized data permissions.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request mail forwarding to a new address, temporarily or permanently.
Request or renew account access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs for contract and temporary employees.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request a new or updated Box data classification. The form includes options for new classifications, policy updates, and reports.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.
Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request a DHCP reservation to assign a consistent IP address to a device.