My Recently Visited Services
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Submit a new VPN access to connect securely to the ISU network from off campus.
Report and resolve issues with ISU’s Enterprise Software systems, including applications like Chrome River, TigerTracks, CS Gold, and more. This service helps identify the issue type (access, password, or system-related), provides troubleshooting, and coordinates a resolution.
Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.
Report and resolve issues with Argos reporting at ISU. This service helps identify and fix access, password, or functional problems and provides support for troubleshooting and consultation.
Request to correct or update data in ISU systems to ensure accurate reporting and processing.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Request copier repairs or cartridge recharging through ISU’s Print & Copy Center.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Request a new or modified custom form in TigerTracks. The service includes form design, implementation, and workflow setup.
Request printer setup and configuration for ISU-owned devices. This service connects the printer to ISU’s network and ensures your devices are properly set up to print.
Use this form to request additional complimentary printing funds when your semester quota is nearly used up.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request evaluation or implementation of technology process solutions to enhance departmental operations, including research, recommendations, and prioritization.
Report ISU wireless or wired network connection issues for troubleshooting.
Request a DocuSign account for your College or Department.
Report a problem reaching the internet, internal ISU resources or with network related error messages on a wired network.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Request installation, activation, relocation, or cable pull for network ports.
Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.