My Recently Visited Services
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request copier repairs or cartridge recharging through ISU’s Print & Copy Center.
Request to merge duplicate Banner account records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Submit a new VPN access to connect securely to the ISU network from off campus.
Reset or change your ISU password using Idaho State University's self-service password management portal.
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request mail forwarding to a new address, temporarily or permanently.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
To request a box retention policy so data cannot be deleted unless expiration passes.
Submit this form to request or renew access to ISU accounts and resources for employees, student employees, contractors, temporary employees, and other authorized personnel who do not automatically receive services. Access may include Email, Box, Wireless, Lab, and other approved ISU services.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.
Request announcements on the TigerTracks home page or to add/change links and content within the TigerTracks portal. If you encounter broken features or technical issues, please get in touch with the IT Service Desk at help@isu.edu.
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Request evaluation or implementation of technology process solutions to enhance departmental operations, including research, recommendations, and prioritization.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Use this form to request additional complimentary printing funds when your semester quota is nearly used up.
Request a new or updated Box data classification. The form includes options for new classifications, policy updates, and reports.
Request the installation of Banner upgrades or modules to enhance system functionality.
Students and professors can receive free access to QuickBooks Online through Intuit's Education Program. Professors get a non-expiring license for QuickBooks Online Accountant, while students receive 12 months of QuickBooks Online Plus.
Request to remove employee system access after job changes or termination.