My Recently Visited Services
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request for new VPN access to connect securely to the ISU network from off-campus.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Support for troubleshooting and resolving issues in Banner applications to ensure accurate data and smooth operation. (Internet Native Banner - INB or Self-Service Banner - SSB)
Submit a contract to the Office of General Counsel at ISU for review prior to approval.
Request mail forwarding to a new address, temporarily or permanently.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Report a problem reaching the internet, internal ISU resources or with network related error messages on a wired network.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request evaluation or implementation of technology process solutions to enhance departmental operations, including research, recommendations, and prioritization.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Request a DocuSign account for your College or Department.
Request non-urgent custom cards, content updates, or new links in the MyISU Portal. For technical issues, contact the IT Service Desk at help@isu.edu.
Request a consultation to assess system integration or modifications for seamless data flow.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request public records under Idaho Code §§ 74-101 through 74-126.
Request an evaluation to determine if a system enhancement is cost-effective, feasible, and beneficial for the organization.