My Recently Visited Services
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.
Request evaluation or implementation of technology process solutions to enhance departmental operations, including research, recommendations, and prioritization.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
To request a box retention policy so data cannot be deleted unless expiration passes.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Submit a new VPN access to connect securely to the ISU network from off campus.
Reset or change your ISU password using Idaho State University's self-service password management portal.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
ISU faculty and staff can reserve equipment, such as projectors, cameras, and microphones, from the Instructional Technology Resource Center (ITRC) for academic use. Requests must be submitted via the Equipment Reservation Form and picked up in person. Reservations are limited to one week and are subject to availability.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.
Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.
Request printer setup and configuration for ISU-owned devices. This service connects the printer to ISU’s network and ensures your devices are properly set up to print.
Request assistance with locating existing reports or creating new ones based on ISU’s enterprise data systems. Access depends on your authorized data permissions.
Students and professors can receive free access to QuickBooks Online through Intuit's Education Program. Professors get a non-expiring license for QuickBooks Online Accountant, while students receive 12 months of QuickBooks Online Plus.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Report ISU wireless or wired network connection issues for troubleshooting.