My Recently Visited Services
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
Request a new response template or a modification to an existing response template. Response templates are pre-formatted text that can be used in a Comment.
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
This service allows supervisors to request the removal of an employee’s access to ISU systems due to job changes or termination. Access typically ends on the employee’s last day, but resources can be transferred to another employee if requested in advance.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Request for new VPN access to connect securely to the ISU network from off-campus.
Quickly access the Instructional Technology Resource Center (ITRC) webpage to browse and sign up for faculty training resources in educational technology.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Request a DocuSign account for your College or Department.
Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.