My Recently Visited Services
Quickly access the Instructional Technology Resource Center (ITRC) webpage to browse and sign up for faculty training resources in educational technology.
Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.
Request the installation of Banner upgrades or modules to enhance system functionality.
Report and resolve issues with ISU’s Enterprise Software systems, including applications like Chrome River, TigerTracks, CS Gold, and more. This service helps identify the issue type (access, password, or system-related), provides troubleshooting, and coordinates a resolution.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Reset or change your ISU password using Idaho State University's self-service password management portal.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Submit a new VPN access to connect securely to the ISU network from off campus.
Request a DocuSign account for your College or Department.
Request a new or modified custom form in TigerTracks. The service includes form design, implementation, and workflow setup.
Report ISU wireless or wired network connection issues for troubleshooting.
Request a new Moodle ISU Community course by completing the form. Ensure you’ve reviewed the Service Sharing Protocol and logged in or created a Community account before submitting your request.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request to have a new Service Catalog Entry created or an existing catalog entry modified.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Students and professors can receive free access to QuickBooks Online through Intuit's Education Program. Professors get a non-expiring license for QuickBooks Online Accountant, while students receive 12 months of QuickBooks Online Plus.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.
Request mail forwarding to a new address, temporarily or permanently.
Submit a request to create a mailing list for easy communication with large groups via email. Mailing lists are great for sharing updates or facilitating group discussions.