My Recently Visited Services
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request to correct or update data in ISU systems to ensure accurate reporting and processing.
Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Report ISU wireless or wired network connection issues for troubleshooting.
Request for new VPN access to connect securely to the ISU network from off-campus.
Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request a DocuSign account for your College or Department.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Report and resolve issues with Argos reporting at ISU. This service helps identify and fix access, password, or functional problems and provides support for troubleshooting and consultation.
Request to have a new Service Catalog Entry created or an existing catalog entry modified.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request public records under Idaho Code §§ 74-101 through 74-126.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Request the installation of Banner upgrades or modules to enhance system functionality.
Submit a request for new desktop software to be installed on your ISU owned equipment.