My Recently Visited Services
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
ISU faculty and staff can reserve equipment, such as projectors, cameras, and microphones, from the Instructional Technology Resource Center (ITRC) for academic use. Requests must be submitted via the Equipment Reservation Form and picked up in person. Reservations are limited to one week and are subject to availability.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request a DocuSign account for your College or Department.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Submit a request for reasonable workplace accommodations that promote an inclusive and accessible environment for ISU employees and prospective employees.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request copier repairs or cartridge recharging through ISU’s Print & Copy Center.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Support for troubleshooting and resolving issues in Banner applications to ensure accurate data and smooth operation. (Internet Native Banner - INB or Self-Service Banner - SSB)
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Request installation, activation, relocation, or cable pull for network ports.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Request a DHCP reservation to assign a consistent IP address to a device.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.