My Recently Visited Services
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.
Request the installation of Banner upgrades or modules to enhance system functionality.
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Submit a contract to the Office of General Counsel at ISU for review prior to approval.
Request public records under Idaho Code §§ 74-101 through 74-126.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Report ISU wireless or wired network connection issues for troubleshooting.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Request for new VPN access to connect securely to the ISU network from off-campus.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Submit all proposed affiliation agreements to ISU's Office of General Counsel for review prior to approval.
Request installation, activation, relocation, or cable pull for network ports.