My Recently Visited Services
Request a new Moodle ISU Community course by completing the form. Ensure you’ve reviewed the Service Sharing Protocol and logged in or created a Community account before submitting your request.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Request printer setup and configuration for ISU-owned devices. This service connects the printer to ISU’s network and ensures your devices are properly set up to print.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request a new or updated Box data classification. The form includes options for new classifications, policy updates, and reports.
To request a box retention policy so data cannot be deleted unless expiration passes.
Request mail forwarding to a new address, temporarily or permanently.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Request a DocuSign account for your College or Department.
Submit a request for reasonable workplace accommodations that promote an inclusive and accessible environment for ISU employees and prospective employees.
Request non-urgent custom cards, content updates, or new links in the MyISU Portal. For technical issues, contact the IT Service Desk at help@isu.edu.
ISU faculty and staff can reserve equipment, such as projectors, cameras, and microphones, from the Instructional Technology Resource Center (ITRC) for academic use. Requests must be submitted via the Equipment Reservation Form and picked up in person. Reservations are limited to one week and are subject to availability.
Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Report ISU wireless or wired network connection issues for troubleshooting.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.
Quickly access the Instructional Technology Resource Center (ITRC) webpage to browse and sign up for faculty training resources in educational technology.
Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Reset or change your ISU password using Idaho State University's self-service password management portal.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.