My Recently Visited Services

Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.


Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.


Use this form to request additional complimentary printing funds when your semester quota is nearly used up.


Submit this form to request or renew access to ISU accounts and resources for employees, student employees, contractors, temporary employees, and other authorized personnel who do not automatically receive services. Access may include Email, Box, Wireless, Lab, and other approved ISU services.


Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.


If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.


Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.


Request non-urgent custom cards, content updates, or new links in the MyISU Portal. For technical issues, contact the IT Service Desk at help@isu.edu.


Report a problem connecting, staying connected or with speed on the ISU Wireless network.


Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.


Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.


Submit a request to create a mailing list for easy communication with large groups via email. Mailing lists are great for sharing updates or facilitating group discussions.


Request an evaluation to determine if a system enhancement is cost-effective, feasible, and beneficial for the organization.


Request to merge duplicate Banner account records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.


Request updates, content additions, or new tags for the TigerTracks Knowledge Base and Service Catalog. For technical issues or broken features, please contact the IT Service Desk at help@isu.edu.


Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.


Request copier repairs or cartridge recharging through ISU’s Print & Copy Center.


Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.


Request to remove employee system access after job changes or termination.


Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.


Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.


Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.


Request to correct or update data in ISU systems to ensure accurate reporting and processing.


Install the EMS Desktop Client to manage room reservations and event scheduling.


Request a DocuSign account for your College or Department.