My Recently Visited Services
Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request for new VPN access to connect securely to the ISU network from off-campus.
Request to have a new Service Catalog Entry created or an existing catalog entry modified.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request a DocuSign account for your College or Department.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Request public records under Idaho Code §§ 74-101 through 74-126.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Report and resolve issues with ISU’s Enterprise Software systems, including applications like Chrome River, TigerTracks, CS Gold, and more. This service helps identify the issue type (access, password, or system-related), provides troubleshooting, and coordinates a resolution.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Submit a request to create a mailing list for easy communication with large groups via email. Mailing lists are great for sharing updates or facilitating group discussions.
Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.
Request copier repairs or cartridge recharging through ISU’s Print & Copy Center.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Request installation, activation, relocation, or cable pull for network ports.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.