My Recently Visited Services
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request a DHCP reservation to assign a consistent IP address to a device.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.
Quickly access the Instructional Technology Resource Center (ITRC) webpage to browse and sign up for faculty training resources in educational technology.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs.
Request for new VPN access to connect securely to the ISU network from off-campus.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Request the installation of Banner upgrades or modules to enhance system functionality.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Request assistance with locating existing reports or creating new ones based on ISU’s enterprise data systems. Access depends on your authorized data permissions.
Support for troubleshooting and resolving issues in Banner applications to ensure accurate data and smooth operation. (Internet Native Banner - INB or Self-Service Banner - SSB)
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Report a problem reaching the internet, internal ISU resources or with network related error messages on a wired network.
Request public records under Idaho Code §§ 74-101 through 74-126.
Request a consultation to assess system integration or modifications for seamless data flow.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Submit a contract to the Office of General Counsel at ISU for review prior to approval.