My Recently Visited Services

Report ISU wireless or wired network connection issues for troubleshooting.


Request or renew ISU account access for contractors, temporary employees, and other non-employee affiliates.


Students and professors can receive free access to QuickBooks Online through Intuit's Education Program. Professors get a non-expiring license for QuickBooks Online Accountant, while students receive 12 months of QuickBooks Online Plus.


Request repair, installation, and/or service of data and network communications cables and telephones.


Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.


Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.


Request a DocuSign account for your College or Department.


Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.


Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.


Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.


Request an evaluation to determine if a system enhancement is cost-effective, feasible, and beneficial for the organization.


Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.


Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.


Report and resolve issues with ISU’s Enterprise Software systems, including applications like Chrome River, TigerTracks, CS Gold, and more. This service helps identify the issue type (access, password, or system-related), provides troubleshooting, and coordinates a resolution.


Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.


Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.


Install the EMS Desktop Client to manage room reservations and event scheduling.


Request a new Moodle ISU Community course by completing the form. Ensure you’ve reviewed the Service Sharing Protocol and logged in or created a Community account before submitting your request.


Submit a new VPN access to connect securely to the ISU network from off campus.


Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.


A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.


Request to remove employee system access after job changes or termination.


Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.


Request to merge duplicate Banner account records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.


ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.