My Recently Visited Services
Report ISU wireless or wired network connection issues for troubleshooting.
Install the EMS Desktop Client to manage room reservations and event scheduling.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
ISU faculty and staff can reserve equipment, such as projectors, cameras, and microphones, from the Instructional Technology Resource Center (ITRC) for academic use. Requests must be submitted via the Equipment Reservation Form and picked up in person. Reservations are limited to one week and are subject to availability.
Support for troubleshooting and resolving issues in Banner applications to ensure accurate data and smooth operation. (Internet Native Banner - INB or Self-Service Banner - SSB)
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request updates, content additions, or new tags for the TigerTracks Knowledge Base and Service Catalog. For technical issues or broken features, please contact the IT Service Desk at help@isu.edu.
Request to correct or update data in ISU systems to ensure accurate reporting and processing.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request a new or modified custom form in TigerTracks. The service includes form design, implementation, and workflow setup.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request a new Moodle ISU Community course by completing the form. Ensure you’ve reviewed the Service Sharing Protocol and logged in or created a Community account before submitting your request.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request to remove employee system access after job changes or termination.
Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.
Request assistance with locating existing reports or creating new ones based on ISU’s enterprise data systems. Access depends on your authorized data permissions.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request to dispose of or surplus ISU-owned items for Inventory Office review and approval.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Submit this form to request or renew access to ISU accounts and resources for employees, student employees, contractors, temporary employees, and other authorized personnel who do not automatically receive services. Access may include Email, Box, Wireless, Lab, and other approved ISU services.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.