My Recently Visited Services
Request repair, installation, and/or service of data and network communications cables and telephones.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Request for new VPN access to connect securely to the ISU network from off-campus.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.
ISU offers printer repair services for ISU-owned printers, addressing various hardware issues with pricing estimates available upon request.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Request a consultation to assess system integration or modifications for seamless data flow.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Submit all proposed affiliation agreements to ISU's Office of General Counsel for review prior to approval.
Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Request a new Moodle ISU Community course by completing the form. Ensure you’ve reviewed the Service Sharing Protocol and logged in or created a Community account before submitting your request.
Report ISU wireless or wired network connection issues for troubleshooting.