My Recently Visited Services

Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.


Request a new or updated Box data classification. The form includes options for new classifications, policy updates, and reports.


Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.


Report ISU wireless or wired network connection issues for troubleshooting.


Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.


Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.


Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.


Reset or change your ISU password using Idaho State University's self-service password management portal.


Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.


Report a problem connecting, staying connected or with speed on the ISU Wireless network.


Request a DocuSign account for your College or Department.


A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.


Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.


Request to correct or update data in ISU systems to ensure accurate reporting and processing.


Request the installation of Banner upgrades or modules to enhance system functionality.


Request announcements on the TigerTracks home page or to add/change links and content within the TigerTracks portal. If you encounter broken features or technical issues, please get in touch with the IT Service Desk at help@isu.edu.
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Request a new Moodle ISU Community course by completing the form. Ensure you’ve reviewed the Service Sharing Protocol and logged in or created a Community account before submitting your request.


Request to merge duplicate Banner account records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.


Submit this form to request or renew access to ISU accounts and resources for employees, student employees, contractors, temporary employees, and other authorized personnel who do not automatically receive services. Access may include Email, Box, Wireless, Lab, and other approved ISU services.


Request to remove employee system access after job changes or termination.


Submit a request to create a mailing list for easy communication with large groups via email. Mailing lists are great for sharing updates or facilitating group discussions.


Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.


Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.


Request a DHCP reservation to assign a consistent IP address to a device.


Quickly access the Instructional Technology Resource Center (ITRC) webpage to browse and sign up for faculty training resources in educational technology.