My Recently Visited Services
Quickly access the Instructional Technology Resource Center (ITRC) webpage to browse and sign up for faculty training resources in educational technology.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request on-site audio/visual technical support for ISU’s distance learning and shared instructional classrooms. This service provides direct contacts for assistance with classroom technology, such as projectors, audio systems, control panels, and computers.
Request public records under Idaho Code §§ 74-101 through 74-126.
Request for new VPN access to connect securely to the ISU network from off-campus.
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs, Banner, and Argos.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.
Report and resolve issues with Argos reporting at ISU. This service helps identify and fix access, password, or functional problems and provides support for troubleshooting and consultation.
Request printer setup and configuration for ISU-owned devices. This service connects the printer to ISU’s network and ensures your devices are properly set up to print.
Request installation, activation, relocation, or cable pull for network ports.
Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Support for troubleshooting and resolving issues in Banner applications to ensure accurate data and smooth operation. (Internet Native Banner - INB or Self-Service Banner - SSB)
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.