My Recently Visited Services
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Submit a new VPN access to connect securely to the ISU network from off campus.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
To request a box retention policy so data cannot be deleted unless expiration passes.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Install the EMS Desktop Client to manage room reservations and event scheduling.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Report ISU wireless or wired network connection issues for troubleshooting.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Request a new or updated Box data classification. The form includes options for new classifications, policy updates, and reports.
Request repair, installation, and/or service of data and network communications cables and telephones.
Idaho State University provides access to public records in accordance with Idaho Public Records Law, and you can use this request to obtain documented information related to public business, unless it is legally exempt.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
Submit this form to request or renew access to ISU accounts and resources for employees, student employees, contractors, temporary employees, and other authorized personnel who do not automatically receive services. Access may include Email, Box, Wireless, Lab, and other approved ISU services.
Reset or change your ISU password using Idaho State University's self-service password management portal.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.