My Recently Visited Services
Submit a new VPN access to connect securely to the ISU network from off campus.
Use this form to request additional complimentary printing funds when your semester quota is nearly used up.
Request to have a new Service Catalog Entry created or an existing catalog entry modified.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request an updated email alias to reflect a Preferred First Name change in MyISU. The new alias will be added to your existing email account, preserving all current emails and settings. Please ensure that you update your Preferred First Name in MyISU before submitting this request.
Submit a request for new desktop software to be installed on your ISU owned equipment.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request printer setup and configuration for ISU-owned devices. This service connects the printer to ISU’s network and ensures your devices are properly set up to print.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Students and professors can receive free access to QuickBooks Online through Intuit's Education Program. Professors get a non-expiring license for QuickBooks Online Accountant, while students receive 12 months of QuickBooks Online Plus.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Register devices that can’t use WPA-Enterprise (WPA-802.1x, RADIUS)—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request to remove employee system access after job changes or termination.
Report and resolve issues with ISU’s Enterprise Software systems, including applications like Chrome River, TigerTracks, CS Gold, and more. This service helps identify the issue type (access, password, or system-related), provides troubleshooting, and coordinates a resolution.
Report and resolve issues with Argos reporting at ISU. This service helps identify and fix access, password, or functional problems and provides support for troubleshooting and consultation.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.
Request to merge duplicate Banner account records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.