My Recently Visited Services
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Report ISU wireless or wired network connection issues for troubleshooting.
Request non-urgent custom cards, content updates, or new links in the MyISU Portal. For technical issues, contact the IT Service Desk at help@isu.edu.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request to have a new Service Catalog Entry created or an existing catalog entry modified.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Submit all proposed affiliation agreements to ISU's Office of General Counsel for review prior to approval.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request public records under Idaho Code §§ 74-101 through 74-126.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.
This service allows supervisors to request the removal of an employee’s access to ISU systems due to job changes or termination. Access typically ends on the employee’s last day, but resources can be transferred to another employee if requested in advance.
Request the installation of Banner upgrades or modules to enhance system functionality.
Request a new Moodle ISU Community course by completing the form. Ensure you’ve reviewed the Service Sharing Protocol and logged in or created a Community account before submitting your request.
Submit a contract to the Office of General Counsel at ISU for review prior to approval.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Request to correct or update data in ISU systems to ensure accurate reporting and processing.
Submit a request for reasonable workplace accommodations that promote an inclusive and accessible environment for ISU employees and prospective employees.