My Recently Visited Services
Request a DHCP reservation to assign a consistent IP address to a device.
Request evaluation or implementation of technology process solutions to enhance departmental operations, including research, recommendations, and prioritization.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request a new or modified custom form in TigerTracks. The service includes form design, implementation, and workflow setup.
Reset or change your ISU password using Idaho State University's self-service password management portal.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Submit a request for scheduled training on ISU-supported software and enterprise applications, including tools like Banner, Req Master, Box, and other university software.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Install the EMS Desktop Client to manage room reservations and event scheduling.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Submit questions or feedback about the ISU website to the Web Communications team for support and improvements.
Submit this form to request or renew access to ISU accounts and resources for employees, student employees, contractors, temporary employees, and other authorized personnel who do not automatically receive services. Access may include Email, Box, Wireless, Lab, and other approved ISU services.
Submit a new VPN access to connect securely to the ISU network from off campus.
Submit a request for new desktop software to be installed on your ISU owned equipment.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Report a problem reaching the internet, internal ISU resources or with network related error messages on a wired network.
Report ISU wireless or wired network connection issues for troubleshooting.