My Recently Visited Services
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request evaluation or implementation of technology process solutions to enhance departmental operations, including research, recommendations, and prioritization.
Request to have a new Service Catalog Entry created or an existing catalog entry modified.
Request a DHCP reservation to assign a consistent IP address to a device.
Request a DocuSign account for your College or Department.
Submit a request to create a mailing list for easy communication with large groups via email. Mailing lists are great for sharing updates or facilitating group discussions.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
This service allows supervisors to request the removal of an employee’s access to ISU systems due to job changes or termination. Access typically ends on the employee’s last day, but resources can be transferred to another employee if requested in advance.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.
Request non-urgent custom cards, content updates, or new links in the MyISU Portal. For technical issues, contact the IT Service Desk at help@isu.edu.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Request a new response template or a modification to an existing response template. Response templates are pre-formatted text that can be used in a Comment.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.
Request for new VPN access to connect securely to the ISU network from off-campus.
Request public records under Idaho Code §§ 74-101 through 74-126.
Request installation, activation, relocation, or cable pull for network ports.
Submit a request for reasonable workplace accommodations that promote an inclusive and accessible environment for ISU employees and prospective employees.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Request repair, installation, and/or service of data and network communications cables and telephones.
Submit a request to pause your mail delivery by submitting a request to securely hold your mail temporarily or long-term.
Request to correct or update data in ISU systems to ensure accurate reporting and processing.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.