My Recently Visited Services
Request repair, installation, and/or service of data and network communications cables and telephones.
Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Quickly access the Instructional Technology Resource Center (ITRC) webpage to browse and sign up for faculty training resources in educational technology.
Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Support for troubleshooting and resolving issues in Banner applications to ensure accurate data and smooth operation. (Internet Native Banner - INB or Self-Service Banner - SSB)
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request for new VPN access to connect securely to the ISU network from off-campus.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs, Banner, and Argos.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request public records under Idaho Code §§ 74-101 through 74-126.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Submit all proposed affiliation agreements to ISU's Office of General Counsel for review prior to approval.
Report ISU wireless or wired network connection issues for troubleshooting.
Request access to Adobe Creative Cloud and Acrobat Pro/Express through departmental licensing, supporting design, media creation, and PDF management for faculty and staff.