My Recently Visited Services
Request for new VPN access to connect securely to the ISU network from off-campus.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request on-campus repair for ISU-owned computer hardware, including monitors and laptops. The repair shop is also an authorized Dell Warranty Service Center.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Support for troubleshooting and resolving issues in Banner applications to ensure accurate data and smooth operation. (Internet Native Banner - INB or Self-Service Banner - SSB)
Request public records under Idaho Code §§ 74-101 through 74-126.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Request a consultation to assess system integration or modifications for seamless data flow.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Report ISU wireless or wired network connection issues for troubleshooting.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.
Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.
Request non-urgent custom cards, content updates, or new links in the MyISU Portal. For technical issues, contact the IT Service Desk at help@isu.edu.
Submit a contract to the Office of General Counsel at ISU for review prior to approval.
Request printer setup and configuration for ISU-owned devices. This service connects the printer to ISU’s network and ensures your devices are properly set up to print.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Request a new response template or a modification to an existing response template. Response templates are pre-formatted text that can be used in a Comment.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.