My Recently Visited Services
Request for new VPN access to connect securely to the ISU network from off-campus.
Request an evaluation to determine if a system enhancement is cost-effective, feasible, and beneficial for the organization.
Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.
Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.
Sign up for JMP, a free data analysis software available to Idaho State University students and faculty, featuring advanced statistical tools and interactive visualizations for in-depth data exploration.
Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.
Request repair, installation, and/or service of data and network communications cables and telephones.
Request support for ISU Student Computing Labs, including temporary access for non-ISU users, consultant assistance, or special lab access. Only instructors or administrative assistants may submit requests. Room reservations must be made separately through the Registrar’s Office.
Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.
Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.
Request non-urgent custom cards, content updates, or new links in the MyISU Portal. For technical issues, contact the IT Service Desk at help@isu.edu.
Report and resolve issues with ISU’s Enterprise Software systems, including applications like Chrome River, TigerTracks, CS Gold, and more. This service helps identify the issue type (access, password, or system-related), provides troubleshooting, and coordinates a resolution.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Request public records under Idaho Code §§ 74-101 through 74-126.
Need more printing funds? Registered students can request additional complimentary funds before the end of the semester.
Request a consultation to assess system integration or modifications for seamless data flow.
Request free access to the full Microsoft Office Suite for all active students, faculty, and staff through the Office 365 Education program.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Submit a request to create a mailing list for easy communication with large groups via email. Mailing lists are great for sharing updates or facilitating group discussions.
Request guidance on the appropriate use of copyrighted and licensed digital materials in ISU classroom environments.
Request or renew access to essential ISU resources, such as Box, Email, VPN, Wireless/Labs.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Request service to merge duplicate Banner records by combining data from multiple IDs into one accurate PIDM, ensuring data integrity in the system.