Computer Lab Assistance

How to Request
Click the Request Assistance button and fill out the form.
Warning: This form is not used to reserve a computer lab. Room reservations are handled by the Registrar's office.
Please email the Registrar's Office at schedule@isu.edu to reserve a room for your event or class.
Service Description
Request assistance in an ISU Student Computing Lab, such as temporary access for non-ISU affiliated individuals during a conference or event, a consultant's assistance, or early access to a lab.  Only an administrative assistant or instructor can make this request.  Users cannot request their own temporary accounts.
Info: For single class period reservations (such as for a test or class workshop), the professor may request one class period per course to use temporary access. 
For full-semester classes scheduled in the lab, temporary access can be requested for the first week of classes.
Standard Features
The requester can request any or all of the following:
  • Temporary login accounts for users who do not have an ISU email account currently.
  • Assistance from a lab consultant during a test or event.
  • Early or after-hours access to a lab.
  • Other assistance related to ISU Computer Labs (you will be prompted to describe the help you need).
Roles and Responsibilities
User Responsibilities
  • Provide detailed information about the nature of their request and needs.
  • To fill out the request form as completely and accurately as possible.
  • To reserve the computer lab with the Registrar's office at 208-282-2661.
Outcomes
  • The requester will provide confirmation that their request has been received.
  • The requester will receive notification of any questions about the required assistance.
  • The requester will receive a notification when the request has been completed.
Service Audience
ISU Faculty or Staff who have scheduled an ISU Computer Lab for a class or event.  Students may not make these requests.
 
Service Pricing
This service is free of charge.
 
Request Assistance

Related Articles (4)

Information about the Eli Oboler Library Lab, including hours of operation and software available
Information on the computer lab located in the Liberal Arts building on the Pocatello campus. Includes the types of software and equipment available, as well as the hours the lab is open.
Information on the Open Computer lab in the Pond Student Union Building on the Pocatello campus. Includes software available, equipment, and hours of operation.
Information on the Rendezvous Room 215 computer lab, including software and equipment available, hours of availability, and how to reserve the room for instruction.

Details

Service ID: 24229
Created
Tue 11/7/17 6:04 PM
Modified
Fri 9/27/24 10:04 AM