Popular Services

Request VPN Access for an ISU Employee, vendor or student.

This service is reserved and used for requesting a quote for any of the Adobe enterprise licensed software. All Adobe software purchases are reconciled back to departmental Index codes.

Please log in if you have not already done so and you know your username and password by clicking "Sign in" in the upper right hand corner of your browser window.

This will allow you to avoid the CAPTCHA and view updates on your ticket.

Request account services for a student employee, affiliate/adjunct faculty, temporary, or retired employee.

Request to remove an employee's access due to a change in duties or termination.

Request that your ISU Password for Bengalweb, ISU Email, Moodle, etc be changed.

Use this form if you need to request an update to your listing in the Directory located at directory.isu.edu

Request temporary access to an ISU Computer Lab for your class or event or request assistance from a lab consultant.

Self-service device registration portal for DeviceNet.

Request to be given a copy of JMP software and ISU license.

Request Access to Enterprise-wide Application Software

Requesting repair services from the on-campus Electronics Repair Shop, which offers repair for broken computer hardware, monitors, etc.

This allows programs to submit Affiliation Agreements for legal review to the Office of General Counsel. "Affiliation Agreements" are contracts between ISU and outside healthcare facilities, such as hospitals, clinics, pharmacies, and schools, which provide students and residents in healthcare programs opportunities to participate in clinical internships, practicums, and rotations in order to fulfill academic requirements. The process requires submission of a proposed agreement from either party which outlines the terms of the student placements.

Other agreements and amendments may also be categorized as Affiliation Agreements, so please check with the Office of General Counsel if you are not sure which contract category to use when submitting an agreement. For questions and comments contact Jason Russell at jasonrussell@isu.edu or call (208) 282-5274.

Microsoft Office is a suite of desktop productivity applications that is designed specifically to be used for office or business use. It mainly consists of Word, Excel, PowerPoint, Access, OneNote, Outlook and Publisher applications.

Report a problem connecting, staying connected or with speed on the ISU Wireless network.

Request repair services for a broken printer or to have toner cartridge recharged.

If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.

Report a Problem using software other than Banner System

Request information technology related training

Submit a request for new desktop software to be installed on your ISU owned equipment.

Request a physical Duo security token.

Report a problem with your ISU owned computing equipment or software.

Request a DHCP Reservation for a computer or networked device.

Request to have a new ISU printer setup and connected to.

Request or Find a Report utilizing the ISU enterprise database information