Popular Services

Request to be given a copy of JMP software and ISU license.


Request VPN Access for an ISU Employee, vendor or student.


Request account services for a student employee, affiliate/adjunct faculty, temporary, or retired employee.


This service is reserved and used for requesting a quote for any of the Adobe enterprise licensed software. All Adobe software purchases are reconciled back to departmental Index codes.


Self-service device registration portal for DeviceNet.


Please log in if you have not already done so and you know your username and password by clicking "Sign in" in the upper right hand corner of your browser window.

This will allow you to avoid the CAPTCHA and view updates on your ticket.


Microsoft Office is a suite of desktop productivity applications that is designed specifically to be used for office or business use. It mainly consists of Word, Excel, PowerPoint, Access, OneNote, Outlook and Publisher applications.


Report a network outage or problem.


Request a physical Duo security token.


Headphone checkout in Rendezvous and Library computer lab.


Request repair services for a broken printer or to have toner cartridge recharged.


Request information technology related training


Point of Contacts for the ISU website - isu.edu


A Metacourse is when two or more Academic courses are combined into one.


Report a problem connecting, staying connected or with speed on the ISU Wireless network.


Requesting repair services from the on-campus Electronics Repair Shop, which offers repair for broken computer hardware, monitors, etc.


Request or Find a Report utilizing the ISU enterprise database information


Installing new network jacks, modifying existing network jacks, pulling network cables, etc.


View and print Adobe Portable Document Format (PDF) files


Request public records under Idaho Code §§ 74-101 through 74-126


Request to have a new ISU printer setup and connected to.


Request a change to the firewall to get access from your office, home or VPN to restricted ISU Resources.


Request that your ISU Password for Bengalweb, ISU Email, Moodle, etc be changed.


Submit a general contract for review to the Office of General Counsel. “Contract” means any document, electronic or physical, that requires ISU signature or that may impose obligations on ISU or may obligate another party, including, but not limited to:

Addendums; Agreements; Amendments/Changes; Consultant Agreements; Employment Contracts- including Family Medicine Residents; End User License Agreements; Equipment Rentals and Leases; LOA - Letters of Agreement; LOI - Letters of Intent; Licensing Agreements; Modifications; MOA – Memorandums of Agreement; MOU – Memorandums of Understanding; Purchases or Sale of Goods and Services; Real Estate Agreements – purchases, sales, rentals, licenses, and leases; Service Agreements; Terms and Conditions; and Warranties.


Request more printing for use in the ISU Computer Labs.