Popular Services

Request repair, installation, and/or service of data and network communications cables and telephones.


Request Adobe Creative Cloud (All Apps) or Adobe Acrobat Pro licenses for faculty and staff.


Request VPN Access for ISU Faculty, Staff, Vendors, or Students.


How to request a Duo token to generate passcodes for secure login when you can’t use a smartphone.


Requesting repair services from the on-campus Electronics Repair Shop, which offers repair for broken computer hardware, monitors, etc.


Request account services for a student employee, affiliate/adjunct faculty, or temporary or retired employee.


Self-service device registration portal for DeviceNet.


Report a problem connecting, staying connected or with speed on the ISU Wireless network.


Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.


Request or Find a Report utilizing the ISU enterprise database information


MyISU custom card, content, or link request form for Faculty, Staff, Students, and other ISU Affiliates.


Request to have a new ISU printer setup and connected to.


Microsoft Office is a suite of desktop productivity applications that is designed specifically to be used for office or business use. It mainly consists of Word, Excel, PowerPoint, Access, OneNote, Outlook and Publisher applications.


If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.


Request to remove an employee's access due to a change in duties or termination.


This form is required for any Telephone Move, Add, or Change that will result in a new recurring charge.


Request more printing for use in the ISU Computer Labs.


Request repair services for a broken printer or to have toner cartridge recharged.


Request public records under Idaho Code §§ 74-101 through 74-126


Request to be given a copy of JMP software and ISU license.


Report a network outage or problem.


ITS is responsible for all telephone moves, adds, or changes. This includes but is not limited to: installing new telephone jacks, moving existing telephone jacks, pulling telephone cables, etc.


Request temporary access to an ISU Computer Lab for your class or event or request assistance from a lab consultant.