Popular Services
Request repair, installation, and/or service of data and network communications cables and telephones.
Request Adobe Creative Cloud (All Apps) or Adobe Acrobat Pro licenses for faculty and staff.
How to request a Duo token to generate passcodes for secure login when you can’t use a smartphone.
Request account services for a student employee, affiliate/adjunct faculty, or temporary or retired employee.
Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.
Microsoft Office is a suite of desktop productivity applications that is designed specifically to be used for office or business use. It mainly consists of Word, Excel, PowerPoint, Access, OneNote, Outlook and Publisher applications.
Use the General Assistance form if you can't find the service you need assistance with.
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
MyISU custom card, content, or link request form for Faculty, Staff, Students, and other ISU Affiliates.
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Service Catalog and Knowledge Base form to request content additions, information changes, and additional tags or search terms.
Request a metacourse to combine multiple sections into one course, managing content centrally while a child section handles enrollment.
Requesting repair services from the on-campus Electronics Repair Shop, which offers repair for broken computer hardware, monitors, etc.
ITS is responsible for all telephone moves, adds, or changes. This includes but is not limited to: installing new telephone jacks, moving existing telephone jacks, pulling telephone cables, etc.
A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.
Submit a request for new desktop software to be installed on your ISU owned equipment.
Request to remove an employee's access due to a change in duties or termination.
Request computer support for devices owned by ISU that are used by faculty, staff, and students across campus.