Configuring VPN on Windows Devices

How to Request VPN Access

VPN access is required to access Idaho State University network resources from home or other off-campus locations. Please click VPN Request to request access. You will need to receive e-mail confirmation that access has been granted before you are able to install the software.

Determining Windows Version (32-bit or 64-bit)

1. Select ► Settings (gear icon)
2. Select ► System 
3. Find ► About link (left)
   • Note: Look for Device Specifications.  Next to System Type it lists the operating system (32-bit or 64-bit)

Installation Instructions 

1. Go to ► Bengal Gateway
2. Enter ► ISU BengalWeb User ID and Password
3. Select ► Download Windows 64-bit GlobalProtect agent or Download Windows 32-bit GlobalProtect agent,  depending on which Windows version you are using
4. Find ► GlobalProtect installation package in downloads
5. Open ► GlobalProtect installation package
6. Select ►​​​​​​​ Next when installation screen appears
7. Select ►​​​​​​​ Next on Select Installation Folder  
8. Select ►​​​​​​​ Next on Confirm Installation
9. Wait ► For installation to complete
10. Select ►​​​​​​​ Close when installation is complete
    • Note: A new window will open.
11. Enter ►​​​​​​​ bengalgateway.isu.edu for portal address
12. Enter ► BengalWeb User ID and Password
13. Select ►​​​​​​​ Yes on User Account Control

Disconnecting the VPN

Note: Always disconnect from the VPN when not using it to do work for Idaho State University.

1. Right-click ► The GlobalProtect VPN icon
2. Select ►​​​​​​​ Disconnect