Description
Step-by-step instructions for installing, configuring, and disconnecting the GlobalProtect VPN on Windows devices to access ISU resources securely.
Details
Installation Instructions
Note: You will need an email confirmation that access has been granted before installing the software.
Determine your Windows Architecture (32-bit or 64-bit)
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Open Settings
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Select System
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Select About
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Under System Type, verify whether you are using a 64-bit or 32-bit processor.
Install GlobalProtect VPN
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Log in using your ISU username and password.
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Verify your login with DUO
- Notes:
- If you use a mobile device, DUO will send a push notification, but it may not appear on your screen—open DUO to accept the push.
- If you use a DUO token or passcode, add your six-digit code after your password, separated by a comma, before connecting.
- Select Download Windows 64-bit GlobalProtect agent or Download Windows 32-bit GlobalProtect agent, matching the architecture you found earlier.
- Find and run the GlobalProtect Installation Package in your downloads folder.
- Click Next when the installation screen appears.
- Click Next on Select Installation Folder.
- Click Next on Confirm Installation.
- Wait for the installation to complete, then click Close.
- Note: A new window should open. If it does not, click the ^ (bottom left)
- Click the Globe
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Type bengalgateway.isu.edu for the portal address.
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Type your ISU Username and Password
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You will need to verify your login with DUO
- Notes:
- Note: You will need to verify your login with Duo
- If you use a mobile device, DUO will send a push notification, but it may not appear on your screen—open DUO to accept the push.
- If you use a DUO token or passcode, add your six-digit code after your password, separated by a comma, before connecting.
- Duo will remember your login for 12 hours for this device.
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Click Connect
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Select Yes on User Account Control
Disconnecting the VPN
Note: Always disconnect from the VPN when not working for Idaho State University.
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Right-click GlobalProtect VPN icon
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Select Disconnect
