Issue / Question
Information about requesting a VPN.
- How do I request VPN use?
- What do I need to request a VPN?
Environment
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Platform
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Audience Affected
Resolution
Information Needed for a VPN Request
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Source and Destination IP Address (Source is usually the user’s computer)
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Ports that need to be opened, either TCP or UDP
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A use case that would require a VPN.
Standard Features
Roles and Responsibilities
User Responsibilities:
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The User will provide a business reason for the requested VPN
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The User will provide the source IP address (where communication begins, such as the user machine IP address)
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The User will provide the destination IP address (where traffic ends, such as server or service)
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The User will test the requested access and report the status once completed.
Service Provider Responsibilities:
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Evaluate the security implications within 24 hours
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Implement the VPN request within 24 hours of completion of the security assessment
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Communicate to the user once the VPN access has been granted.
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Support the user through the VPN testing phase
Service Pricing
This service is provided at no additional charge.