VPN Request

Issue / Question
Information about requesting VPN. To Request VPN 
  • How do I request VPN use? 
  • What do I need to request a VPN?
Environment
  • Platform
    • VPN
  • Audience Affected
    • Faculty
    • Staff
    • Students
Resolution
Information Needed for a VPN Request
  1. Source and Destination IP Address (Source is usually the user’s computer)
  2. Ports that need to be opened, either TCP or UDP
  3. A use case that would require VPN.
Standard Features
  • Security determination for the requested VPN.
  • The responsible ITS team follows up with the user to test and confirm that the new VPN is working
Roles and Responsibilities
User Responsibilities:
  • The User will provide business reason for the requested VPN
  • The User will provide source IP address (where communication begins, such as users machine IP address)
  • The User will provide the destination IP address (where traffic ends, such as server or service)
  • The User will test requested access and report status once completed.
Service Provider Responsibilities:
  • Evaluate the security implications within 24 hours
  • Implement the VPN request within 24 hours of completion of the security assessment
  • Communicate to the user once the VPN access has been granted.
  • Support the user through the VPN testing phase
Service Pricing
This service is provided at no additional charge.

Please get in touch with the IT Service Desk for additional assistance.
 (208) 282-4357 or Go to chat

Details

Article ID: 116195
Created
Tue 9/15/20 9:11 AM
Modified
Fri 5/20/22 8:55 AM