Taking a Proctored Exam Using the Student Portal with ProctorFree

• Find a quiet space with no background noise.
• Do not talk out loud during the exam.
• Keep your eyes focused on your computer screen.
• Remain seated during the exam.

• A well-working computer with 1GB of RAM or higher.
• One monitor.  Any extra monitors must be disconnected and turned away from you.
• A wired high-speed internet connection (3 Mbps). A wireless internet connection is not recommended. 
• Any webcam with 640x480 video pixel resolution (a laptop camera is acceptable).
• Working speakers connected to the computer.
• A microphone connected to the computer (a laptop camera with a built-in microphone is acceptable).
• Flash player version 7 or higher.
• Browser compatibility: Internet Explorer, Firefox, Chrome, or Safari.

1. On the Course page, click Proctorfree: Student Portal.
2. Select the desired quiz
   • Note: Use the Practice Quiz w/ ProctorFree to test your system.
3. In the pop-up window, click Open URL: ProctorFree
4. Click Download.
5. After the launcher is downloaded, another popup window will appear, click Run
6. A new window will appear, stating Please click the exam link to start proctoring exam. That message indicates that the ProctorFree launcher has been successfully downloaded. 

1. Take the computer to a quiet space with no background noise
2. Close all non-essential programs on your computer, turn off all unapproved devices, and provide a clean environment meeting the requirements set forth by your institution
3. On the Course Homepage, click ProctorFree: Student Portal
4. Select the quiz/exam that you need to take.
   • Note: Use the Practice Quiz w/ ProctorFree if this is your first time using ProctorFree
5. The ProctorFree application will begin a three-step phase
   • Note: You may have a pop-up open telling you that “https://exam-us-1.proctorfree.com wants to open this application”. Click on the Open ProctorFree button).
   1. Compatibility Test (phase 1) - The app will begin testing performance, web camera, microphone, computer monitor, and Internet streaming. 
      • Note: If any part of the test fails, make the suggested adjustments and click try again.

2. Capture Profile (Phase 2) - Adjust the camera, Place face in the green outline, click Capture Profile

• Position yourself so that your face fills the oval, your chin should touch the bottom of the oval with the top of your forehead touching the top of the oval. The oval will turn green or red to indicate acceptable lighting.
• Make sure that your key facial features are well lighted with minimal shadowing around your eyes, nose, mouth, and jawline.
• Remove your glasses for profiling and authenticating. (You can wear glasses during the actual exam.)
• Remove hats and pull back hair that may prevent clear visibility of your face or forehead.
• Remain still throughout the process and focus your eyes roughly 1 inch above your camera. This helps to naturally open your eyes and improve the facial detection mapping process.
• It’s okay to smile. If you do smile during the profile creation process, be sure to smile during the authentication process as well.
• If for any reason you experience issues creating your profile or authenticating, or simply want help - please contact the ProctorFree support team and they will be happy to assist.

3. Capture ID (Phase 3) - show your government-issued id to the web camera to fit within the green outline, click Send ID.

6. Start Session - copy the password provided by ProctorFree by coping to clipboard or write it down

ProctorFree with Secure Browser:

7. Click Start proctored session.
8. Sign your name as it appears in the Acceptance statement, Click Confirm

• Note: The Application will then bring you to the Proctored Exam, and a view from the webcam will show in the top right.

9. Click Attempt quiz now, paste or type in the Quiz Password
10. Click Start attempt
11. Once you have successfully started a Quiz with ProctorFree. Continue to work through the quiz. After you have submitted your answers, click the Finish button under the webcam view.

• Email: support@proctorfree.com
• For the quickest assistance please utilize the Live Chat!