Claim Host When Zoom Host Controls Are Unavailable

This article provides instructions on how to Claim Host When Zoom Host Controls are Unavailable at Idaho State University (ISU).

• Note: If Host controls are unavailable on the Zoom Room controller (e.g. the ability to share content or manage breakout rooms), another participant likely joined the meeting before the Zoom Room. You can regain host controls by using your 6-10 digit host key.

Host controls allow you to perform actions such as sharing content and managing breakout rooms.

• Claim Host Using Your Host Key
• View or Change Your Host Key

1. On the Zoom Controller, select Participants.
2. Select Claim Host at the bottom of the Participants window. 
3. Enter your 6-10 digit Host Key.
4. Select OK.

Note: Once you claim host, your host controls should be available. 

1. Open a web browser to the ISU Zoom portal. 
2. Sign in with your ISU Username and Password.
3. In the navigation menu, select Profile.
4. Locate the Host Key setting in the Meeting section.
5. To view your Host Key, select Show or the control provided to reveal the key.
6. To Change your Host Key, select Edit and follow the prompts.