General Technology Hardware for Online/Hybrid Courses

• Identify Hardware Requirements
• Identify Internet Connection Requirements
• Run Computer Systems Check
• Additional Systems Checks
• Seek Further Assistance

Computer

• A computer purchased within the last three years is recommended.
• A reliable internet access is required.
• A smartphone or tablet alone is not sufficient for course requirements.

Headphones

• Headphones are recommended for watching course videos and participating in web meetings.
• A headset with a built-in microphone is recommended for clearer audio.
• Some courses may require web conferencing or online test proctoring.

Microphone

• A microphone may be required for web conferencing, presentations, or recorded assignments.
• A headset with a microphone is recommended.

Webcam

• A webcam is required for web conferencing and online test proctoring.
• Most laptops include a built-in webcam. Desktop users will need an external webcam.

• A broadband Internet connection (DSL or cable) is recommended.
• Use a wired Internet connection when possible, especially for quizzes and exams.
• If using a laptop, connect directly with an Ethernet cable during quizzes and exams to ensure a stable connection.

To have a successful experience in an online course, it is essential to use the appropriate technology. The following resources will assist you in determining whether your current computer hardware meets the general technology requirements for online coursework.

• Check your Windows computer specifications and operating system (external link).
• Check your Mac computer specifications and operating system (external link).
• Set Firefox as your default browser (external link).
• Set Chrome as your default browser (external link)
• Update Firefox to the latest version (external link)
• Update Chrome to the latest version (external link)

Internet and Device Testing

• Check your internet speed (external link)
• Test your webcam (external link)
• Test your microphone (external link)
• Test your speakers (external link)

Online Proctoring (Honorlock)

• Go to the Honorlock Student Guided Tour (external link) for a short, guided training resource.
• To test your device for the minimum system requirements, go to Get Support (external link) and scroll down to Run System Check.

Web Conferencing Tools

Zoom

• View the Zoom system requirements (external link).
• View the Video and audio configuration tutorial (external link)
• View an Example Meeting Test (external link) - This meeting is used for faculty, staff, and students at ISU to test their computer, audio, and video with Zoom Meeting.

Google Meet

• View the Google Meet system requirements (external link)

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• Technical Support: Contact the IT Service Desk for help with technology or computer-related issues.
• Students: Contact your instructor for questions about your course.
• Faculty: For assistance with course setup or Canvas, email the ITRC at AnswersITRC@isu.edu.