How to Claim and Set Up Your ISU Account

Welcome to the Idaho State University family!

• MyISU (external link)
• ISU Canvas (external link)
• Access ISU Wireless Networks
• Other ISU programs

• Step 1 - Check Your Personal Email
• Step 2 - Claim Your ISU Account
• Step 3 - Accept the ISU Acceptable Use Policy
• Step 4 - Create Your New Password

1. Open your personal email inbox. Look for a message from iam@isu.edu with instructions to claim your ISU account.
   • Note: This email is sent to the personal email address you provided to ISU.

1. Open the email from iam@isu.edu.
2. Copy the Account Claim String included in the email.
3. Select the Claim Link to open the Password and Account Management Portal.
4. Fill out the form:
   • Account Claim Email: Enter the email where you received the Account Claim Email.
   • Account Claim String: Paste the code you copied from the email.
   • Date of Birth: Enter in mm/dd/yyyy format.
   • Captcha: Check the box to confirm you are not a robot.
5. Select Submit to continue.

1. Open the Idaho State University Acceptable Use Policy page.
2. Carefully review the policy.
3. Select Accept to agree.
   • Note: If you click Decline, you cannot complete the account setup.
4. On the User Details screen, review your assigned ISU username.
   • Your username is based on the preferred name you provided to ISU and cannot be changed.
5. Select Next to continue.

1. In the New Password field, type your desired password.
2. In the Re-type Password field, enter the same password again to confirm.
3. Select Reset Password.

• If the passwords do not match, you will be prompted to re-enter them.
• If your password does not meet the required rules, the system will indicate which rules were not met.
• If you are reclaiming your account, you will also need to authenticate using Duo.