Call Forwarding on ISU Desk Phones

Description

This article provides instructions on how to turn on and turn off call forwarding on your desk phone at Idaho State University (ISU).
Note: This method is not the preferred way to forward calls when you are away from your desk. The recommended option is Single Number Reach, which provides a more reliable and flexible way to receive your calls.
  • For more information on how to set up and use Single Number Reach, refer to the Single Number Reach guide.

Guide Navigation

How to Turn On Call Forwarding

  1. On your desk phone display, select Fwd All or Forward All.
  2. Wait for the phone to beep twice.
  3. Enter the forwarding number:​​
    • If the forwarding to an ISU phone:
      • Enter the 4 digit extension.
    • If the forwarding to an external number:
      • Dial 8 + 1 + area code + phone number.
  4. Wait for one beep ​​​​​​to confirm call forwarding is turned on.

How to Turn Off Call Forwarding

  1. On your desk phone's display screen, select Fwd Off or Forward Off
  2. Wait for one beep to confirm that call forwarding has been turned off.