Mail (IOS Email)

Tags mail email
Issue / Question

How to resolve issues involving Iphone and Ipads mail app.

  • How do I log into my Email on my Iphone?
  • How do I log into my Email on my Ipad?
Environment

products and/or audience involved

  • Platform
    • IOS
  • Audience Affected
    • Students
    • Faculty
    • Staff
Cause

Password changes

Resolution

Resync email

  1. Locate settings app
  2. Scroll to Mail
  3. Click Accounts
  4. Click ISU account
  5. Click Delete Account(Note your data is fine, you will just have to login again)
  6. Return to previous page to add account
  7. Click Add account
  8. Click Google
  9. Click Continue on popup
  10. Login using your ISU email and password
  11. Verify app works as intended

For additional assistance, please contact Information Technology Services - Client Experience & Solutions Group (208) 282-4357 or through  chat

 

Details

Article ID: 139026
Created
Thu 10/28/21 12:17 PM
Modified
Mon 12/6/21 8:27 PM