Accessibility+ Toolkit: Request Document Conversion [Student]


The Accessibility+ Toolkit allows you to request that Moodle ISU course documents be converted to alternate file formats.

This Guide Will Help You to:

  • Recognize document conversion file format types

  • Request a document conversion

  • Retrieve a newly processed document conversion

  • Seek further assistance

Recognize document conversion file format types

Depending on the type of original file being converted (e.g. Word document, PDF, etc.), the toolkit provides several conversion options such as:

  • Text
  • Audio
  • Ebook
  • Braille

The conversion types are also broken down into multiple formats. For example, the following options are available when requesting an alternate Text file format for a Word document:

  • PDF – Tagged PDF
  • TXT – Plain text

Note: Each conversion type has a different range of formats on offer. For instance, if you select Audio, you can also select the language of the original document as well as the speed you want the audio conversion file to be.

Request a document conversion

  1. Click on the request conversion icon.

  2. Select the alternate file format you’d like from the modal popup screen (e.g. Text, Audio).

  3. Click Request.


If the file has already been converted to the specified conversion type and format you request, it will be immediately available. If the file has not already been converted, you will see a confirmation message and you can return to the main course page. Click on the “Close” button, the “X” icon in the top right corner of the popup, or click anywhere on the screen outside the popup screen to exit out of the popup screen.


Retrieve a newly processed document conversion

The file conversion can take between a few minutes and an hour usually, depending on the size and type of the file content being converted. Once the requested alternative format file is converted, you will see a new notification alert in Moodle ISU.


Click on this notification popup and click on the “(Filename) is ready for download” link to bring up the new file to open or download. You can also click on the relevant “View full notification” link to view all notification messages.


In the notifications page, you will see the full notification message, which contains the message details such as “Your document conversion request for 'Accessibility Basics Handout original.mp3 Audio' is now ready for download.”. You can also click on this link to open or download the new file.


Seek Further Assistance

For technical assistance, please contact the ITRC at (208) 282-5880 or

Please contact Disability Services to engage in a confidential conversation about the process for requesting accommodations.

Creative Commons License

This work was created by the Idaho State University Instructional Technology Resource Center and is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.


Article ID: 140443
Wed 1/5/22 2:37 PM
Fri 1/7/22 8:58 AM