Password Help and Reset

Issue / Question
  • How do I reset my password?
  • What do I do if I forgot my password?
  • How do I find my username?
  • Platform
    • IAM (Identity Management System)
  • Audience Affected
    • Faculty
    • Staff 
    • Students
To enhance security, all ISU Faculty, Staff, and Students must change their ISU password every 180 days. Although, you may change your password as often as you would like.
Forgot Username
Receive an SMS (Text Message) PIN to Reset your Password
Answer Secret Questions to Reset your Password

Please call (208) 282-HELP(4357) or chat with the IT Service Desk for assistance.


Article ID: 143590
Thu 5/26/22 3:20 PM
Tue 5/9/23 12:55 AM

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Information on what elements need to be in your password using the Identity Management System.