Password Help and Reset

Issue / Question
  • How do I reset my password?
  • What do I do if I forgot my password?
  • How do I find my username?
  • Platform
    • IAM (Identity Management System)
  • Audience Affected
    • Faculty
    • Staff 
    • Students
To enhance security, all ISU Faculty, Staff, and Students must change their ISU password every 180 days. Although, you may change your password as often as you would like.
Forgot Username
Receive an SMS (Text Message) PIN to Reset your Password
Use Duo to Reset your Password

Idaho State University (ISU) is transitioning from BengalWeb to MyISU and introducing a new, personalized MyISU Portal. For more information about the new portal, please visit the MyISU Information page. Need help? Contact the IT Service Desk at (208) 282-HELP (4357) or chat. 


Article ID: 143590
Thu 5/26/22 3:20 PM
Fri 11/3/23 2:22 PM

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Information on what elements need to be in your password using the Identity Management System.