Username Change Automation Overview

Issue / Question
A guide to who processes and changes usernames for ISU students, faculty, and staff members after their name is changed through Administration and/or Human Resources. 
  • How do I change my username? 
  • Does my username change automatically? 
  • How do I change my ISU username?
Environment
  • Platform
    • Administration
    • Banner
    • Help Desk
    • Human Resources
  • Audience Affected
    • Faculty
    • Staff
    • Students
    • Student Employees
Resolution

Change Guide

Reports to run before change

Argos > Production Reporting > ITS Service Desk > Name Change Report

  • Run Argos Username Change Report
    • Add Task for Banner Security Analyst if reports yes
    • Add Task for Payroll if TORG approver
    • Add Task for Finance if PCard user

Argos > Production Reporting > Production_Reporting > .ITS Service Desk > MyISU User Inquiry Report

  • Run Argos MyISU User Inquiry Report
    • Note Roles

Student

Platform Automatic? Change through Department
Bengal Card No Campus Connections
BOSS No Notify William Barton or scholar@isu.edu
Mailing Lists No, Change is only needed if the Alias is removed Notify MM Admin BEFORE Removing Alias
Moodle  Yes   
MyISU Yes   
ISU email alias No Service Desk(Automatic upon username change)

Student-Staff

Platform Automatic  Change through Department
Bengal Card No Campus Connections
BOSS Yes Notify William Barton or scholar@isu.edu
Mailing Lists No, Change is only needed if the Alias is removed Notify MM Admin BEFORE Removing Alias
Moodle Yes  
MyISU Yes  
WhenIWork No Teamlead
ISU email alias No Service Desk(Automatic upon username change)

Faculty/Staff

Platform Automatic  Change through Department
Mailing Lists No, Change is only needed if the Alias is removed Notify MM Admin BEFORE Removing Alias
PC/Computer No Device Services
P-Card No Purchasing Maintenance Form
WhenIWork No TeamLead
Department Software No Software/Department Supervisor
Moodle  Yes  
MyISU Yes  
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Details

Article ID: 145598
Created
Wed 8/10/22 1:41 PM
Modified
Wed 1/10/24 4:41 PM