Issue / Question
A guide to who processes and changes usernames for ISU students, faculty, and staff members after their name is changed through Administration and/or Human Resources.
Environment
-
Platform
- Administration
- Banner
- Help Desk
- Human Resources
-
Audience Affected
- Faculty
- Staff
- Students
- Student Employees
Resolution
Change Guide
Reports to run before change
Argos > Production Reporting > ITS Service Desk > Name Change Report
- Run Argos Username Change Report
- Add Task for Banner Security Analyst if reports yes
- Add Task for Payroll if TORG approver
- Add Task for Finance if PCard user
Argos > Production Reporting > ITS Service Desk > Bengalweb User Inquiry Report
- Run Argos Bengalweb User Inquiry Report
Student
| Platform |
Automatic? |
Change through Department |
| Bengal Card |
No |
Campus Connections |
| BOSS |
No |
Notify William Barton or scholar@isu.edu |
| Mailing Lists |
No, Change only needed if Alias removed |
Notify MM Admin BEFORE Removing Alias |
| Moodle |
Yes |
|
| MyISU |
Yes |
|
| ISU email alias |
No |
Service Desk(Automatic upon username change) |
Student-Staff
| Platform |
Automatic |
Change through Department |
| Bengal Card |
No |
Campus Connections |
| BOSS |
Yes |
Notify William Barton or scholar@isu.edu |
| Mailing Lists |
No, Change only needed if Alias removed |
Notify MM Admin BEFORE Removing Alias |
| Moodle |
Yes |
|
| MyISU |
Yes |
|
| WhenIWork |
No |
Teamlead |
| ISU email alias |
No |
Service Desk(Automatic upon username change) |
Faculty/Staff
| Platform |
Automatic |
Change through Department |
| Mailing Lists |
No, Change only needed if Alias removed |
Notify MM Admin BEFORE Removing Alias |
| PC/Computer |
No |
Device Services |
| P-Card |
No |
Purchasing Maintenance Form |
| WhenIWork |
No |
TeamLead |
| Department Software |
No |
Software/Department Supervisor |
| Moodle |
Yes |
|
| MyISU |
Yes |
|
Please get in touch with the IT Service Desk for additional assistance.
(208) 282-4357 or Go to
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