Issue / Question
A guide to who processes and changes usernames for ISU students, faculty, and staff members after their name is changed through Administration and/or Human Resources.
Environment
-
Platform
- Administration
- Banner
- Help Desk
- Human Resources
-
Audience Affected
- Faculty
- Staff
- Students
- Student Employees
Resolution
Change Guide
Reports to run before change
Argos > Production Reporting > ITS Service Desk > Name Change Report
- Run Argos Username Change Report
- Add Task for Banner Security Analyst if reports yes
- Add Task for Payroll if TORG approver
- Add Task for Finance if PCard user
Argos > Production Reporting > Production_Reporting > .ITS Service Desk > MyISU User Inquiry Report
- Run Argos MyISU User Inquiry Report
Student
Platform |
Automatic? |
Change through Department |
Bengal Card |
No |
Campus Connections |
BOSS |
No |
Notify William Barton or scholar@isu.edu |
Mailing Lists |
No, Change is only needed if the Alias is removed |
Notify MM Admin BEFORE Removing Alias |
Moodle |
Yes |
|
MyISU |
Yes |
|
ISU email alias |
No |
Service Desk(Automatic upon username change) |
Student-Staff
Platform |
Automatic |
Change through Department |
Bengal Card |
No |
Campus Connections |
BOSS |
Yes |
Notify William Barton or scholar@isu.edu |
Mailing Lists |
No, Change is only needed if the Alias is removed |
Notify MM Admin BEFORE Removing Alias |
Moodle |
Yes |
|
MyISU |
Yes |
|
WhenIWork |
No |
Teamlead |
ISU email alias |
No |
Service Desk(Automatic upon username change) |
Faculty/Staff
Platform |
Automatic |
Change through Department |
Mailing Lists |
No, Change is only needed if the Alias is removed |
Notify MM Admin BEFORE Removing Alias |
PC/Computer |
No |
Device Services |
P-Card |
No |
Purchasing Maintenance Form |
WhenIWork |
No |
TeamLead |
Department Software |
No |
Software/Department Supervisor |
Moodle |
Yes |
|
MyISU |
Yes |
|