Examity, ProctorFree, Turnitin and Zoom Technical Support

The ITRC provides technical support links for several programs offered through their office.

Examity

• Chat directly with Examity Support through the Live Chat feature on the Examity dashboard
• Call 1-855-EXAMITY
• Email support@examity.com
• Online Proctoring Troubleshooting Guide
  • System Requirements Check for Test-takers
  • System Check

ProctorFree

• For the quickest assistance, please utilize the Live Chat
• Email support@proctorfree.com
• For more information, see ProctorFree Knowledge Base

Turnitin

• ​​​​​​​Submit a Web ticket
• ​​​​​​​Email tiisupport@turnitin.com
• For more information, see Turnitin Knowledge Base

​​​​​​​​​​​​​​Zoom

• ​​​​​​​​​​​​​​Chat directly with Zoom Support through the Live Chat feature on the Zoom Support page​​​​​​​
• Submit a Web ticket
• Call 1-888-799-9666  Ext. 2 
  • Have your Personal Meeting ID (PMI) and host key ready when contacting Zoom Support over the phone