IT Service Desk Locations & Hours

Issue / Question
Information about IT Service Desk hours and how to reach them.
  • What are the IT Service Desk Hours?
  • How do I contact the IT Service Desk?
IT Service Desk

Note: The IT Service Desk is closed during university holidays and closures. The IT Service Desk will resolve as many issues as possible during evening and weekend hours; however, a ticket may sometimes need to be forwarded to our regular business hours team. Critical system outages that occur outside business hours may be escalated for after-business hours resolution.

Phone Support
Area
Number
Days
Hours
Call Center
(208) 282-HELP (4357)
Monday - Friday
7:00 AM - 7:00 PM
    Saturday - Sunday
9:00 AM - 5:00 PM
Online Support
Type
Area
Days
Hours
Email our IT Service Desk Email Anytime Anytime
Ask our IT Service Desk
Monday - Friday
8:00 AM - 5:00 PM
Request Available Services
7 Days a Week
Open 24 Hours
Search for Answers
7 Days a Week
Open 24 Hours
Walk-In Support
Location
Lab
Days
Hours
Rendezvous Lab
Monday - Friday
Saturday - Sunday
7:00 AM - 7:00 PM
9:00 AM - 5:00 PM
Bennion SUB - 108
Monday - Friday
7:00 AM - 4:00 PM
86-C Sam & Helene Skaggs Center
Monday - Friday
Saturday
Sunday
7:00 AM - 7:30 PM
8:00 AM - 7:30 PM
Closed

Details

Article ID: 43470
Created
Fri 12/1/17 3:57 PM
Modified
Mon 1/9/23 3:36 AM