Claim your ISU Account

Description

This article details how to claim your ISU account.

Instructions

Welcome to the Idaho State University family!

By claiming your account, you can access MyISU, Moodle, TigerNet Wifi, and other ISU programs.

Note: If you are attempting to claim a departmental or club email account, please visit: Delegate Account Claim

You should NEVER share your password.

Step

Look for an email from iam@isu.edu to claim your ISU account.
- Note: You will receive the email at your Personal Email address.

Step

Follow the instructions provided in the email carefully.

Copy the Account Claim String (code)
Click on the Claim Link to open the Password and Account Management Portal.
Type your Account Claim Email (email address where your Account Claim Email was sent)
Paste the Account Claim String (sequence of numbers and letters you copied from the email.)
Type your Date of Birth (type your date of birth in the mm/dd/yyyy format.)
Check the Captcha Check Box to indicate that you aren't a robot.
Click SUBMIT

Step

Go to the Idaho State University Acceptable Use Policy and review the terms.
Click ACCEPT
- Note: If you click DECLINE, you cannot complete setting up your account.
User Details
This screen displays your assigned ISU Username. Your username is based on the preferred name you gave ISU and is not something you can change.
Click Next to proceed.

Step

Create and confirm a new password

Type your New Password
Re-type your Password
Click RESET PASSWORD

Notes: Please visit the password rule article details.

If the passwords match, you will get a message saying you have successfully reset your password.
If the passwords do NOT match, you will get a message asking you to re-enter your password.
If your chosen password does NOT meet the Password rules, it will not be accepted, and you will be asked to enter a password that meets the regulations.
- Note: The screen will display which rules your password did not meet.
If you are reclaiming your account you will also need to authenticate using Duo

Contact ITS if you need additional assistance

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