Service Catalog Entry

How to Request
Click the Request Catalog Entry button and complete the request form.
 
Service Description
Request a new service or a modification to an existing service.
 
Standard Features
  • Review and prioritize the new service changes.
  • Work with the requestor to modify the service to address the concerns or meet new objectives.
Roles and Responsibilities
User Responsibilities
  • Responsible for providing details related to the issue the change will solve
  • Responsible for developing the wording of the service and adhering to the style guides
  • Responsible for identifying an owner of the Service who will follow the approved process for future Service changes on the service.
Service Provider Responsibilities
  • Prioritize the creation of the service with other TigerTracks change requests.
  • Implement the service as specified, aiding the user as needed to develop wording and in finding resources
  • Ensure that the process undergoes the proper change approval process for new or modified services.
Service Audience
ISU Staff who use TDNext

Key Words:  TDNext, Tigertracks, Services