Seeking Turnitin and Zoom Technical Support

This article provides answers to frequently asked questions regarding technical support for Turnitin and/or Zoom at Idaho State University (ISU).

Who do I contact if I am having issues with Turnitin?

• Email tiisupport@turnitin.com
• For more information, see Turnitin Knowledge Base

Who do I contact if I am having issues with Zoom?

• Chat directly with Zoom Support through the Live Chat feature on the Zoom Support page
• Call 1-888-799-9666  Ext. 2 
  • Have your Personal Meeting ID (PMI) and host key ready when contacting Zoom Support over the phone

• Chat with Canvas Support for Faculty.
• View Canvas Instructor Guides.
• Visit the Instructional Technology Resources Center Portal for answers to common questions.
• For additional assistance email: AnswersITRC@isu.edu.