Trouble Connecting To TigerNet on Chromebook Fix

Issue / Question
In the case where a Chromebook fails to connect to TigerNet through Wi-Fi, the following steps can be used to connect:
  • Why won't my Chromebook connect to the internet?
  • Can I connect my Chromebook to TigerNet?
Environment
  • Platform
    • TigerNet
  • Audience Affected
    • Faculty
    • Staff 
    • Students
Resolution
  1. Click on the Internet Access button on the taskbar
  2. Select TigerNet from the menu
  3. Select the EAP method as PEAP
  4. Select Phase 2 authentication as MSCHAPv2
  5. Select Server CA certificate as None or Do not authenticate
  6. Type your ISU username
  7. Type ISU your password
  8. Leave Anonymous Identity blank

Details

Article ID: 133610
Created
Wed 6/23/21 2:54 PM
Modified
Mon 1/22/24 2:38 PM