Duo Security provides Multi-Factor Authentication for ISU, an essential extra layer of security for our online accounts. Whenever you log in to a Duo-protected website, you will be required to verify your identity using an additional device like your smartphone or tablet. This article will guide you on how to set up and use Duo at ISU.
Get Started
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Enroll Your Account in Duo
- Go to MyISU, where you will be prompted to set up Duo Security.
- Notes:
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You must complete the Duo setup in one session using a smartphone or tablet.
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We recommend updating your device to the latest version of iOS or Android for security patches, features, and improvements.
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Your device is required to have a screen lock with a PIN or passcode.
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We recommend enrolling multiple devices (cell phones or tablets) to ensure access at all times.
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Download the Duo App to your Smartphone
- Notes:
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Your device is required to have a screen lock with a PIN or passcode.
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To download Duo Mobile on your device, you must have the password for your app/play store.
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Installing Duo Mobile on your smartphone or device is the best option for using Duo. If this is not possible, please get in touch with our IT Service Desk at
(208)282-4357 for assistance.
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Activate Duo Mobile
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Click I have Duo Mobile Installed (green button) on your computer, then scan the QR Code with your device.
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Click Continue (green button) when you see the green check mark over the QR code on the Activate Duo Mobile screen.
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Choose an authentication method from the When I log in: drop-down.
- Click Finish Enrollment (blue button)
Use Duo
Note: You can select “Remember me for 12 hours” to bypass Duo authentication for twelve (12) hours. This applies to one (1) computer, IP address, and web browser. You will still be prompted to authenticate to Duo if you open another web browser or use another computer.
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Log in to a
Duo-protected service like
MyISU, or
Moodle
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Check the box "Remember me for 12 hours."
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Click Send Me a Push or Enter a Passcode
Additional Info
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Duo recommends upgrading to your device's most recent version of Android or iOS.
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Duo will notify you if your software or browser is out of date. In most cases, you can skip updating these systems during the registration process and while using Duo, but at some point, Duo will require you to update before logging in.
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Once you have signed up for Duo, you must use it.
Idaho State University (ISU) is transitioning from BengalWeb to MyISU and introducing a new, personalized
MyISU Portal. For more information about the new portal, please visit the
MyISU Information page. Need help? Contact the IT Service Desk at (208) 282-HELP (4357) or
chat.