Getting Started with Duo Security

Description 

Duo Security provides Multi-Factor Authentication for ISU, an essential extra layer of security for our online accounts. Whenever you log in to a Duo-protected website, you will be required to verify your identity using an additional device like your smartphone or tablet. This article will guide you on how to set up and use Duo at ISU.

Instructions

  1. Download the DUO app to your smartphone
    1. DUO Mobile is available on Android and iOS devices through their respective app stores.

Note: Installing DUO Mobile on your smartphone is the best option for using DUO. If this is not possible, please contact the IT Service Desk at (208)-282-4357 for assistance.

  1. Enroll your account in DUO
    1. Upon logging in to MyISU, you will be prompted to set up DUO security.
      • Note: You must complete the DUO setup in one session using a smartphone or tablet.
        1. We recommend enrolling multiple devices to ensure access at all times.
        2. ISU and DUO recommend updating your device to the latest version of Android or iOS to ensure your information stays secure.
  2. Activate DUO Mobile
    1. Click I have DUO Mobile installed on your device, then scan the QR code with your smartphone.
      • Note: If you do not have access to a second device, choose Email me an activation link instead and check your ISU email for a link.
    2. Click Continue when you see the green check mark over the QR code on the Activate DUO Mobile screen.
    3. Choose and Authentication Method from the When I Log In drop down.
      • Note: DUO Push is the ISU preferred method, however both options are listed when signing on to ISU protected systems and services.
    4. Click Finish Enrollment.

Contact ITS if you need additional assistance  

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Details

Article ID: 148522
Created
Mon 1/9/23 10:33 PM
Modified
Wed 9/25/24 8:22 AM

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