Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
Client Portal
Sign In
Search
Home
IT Alerts
Faculty & Staff IT Help
Student IT Help
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Blank
Knowledge Base
Students
Websites
ISU Identity Management System
Security Questions
Security Questions
Issue / Question
Part of the Account Claim process will be to answer some questions so you can reset your password online anytime. The system will ask you to answer five questions out of 20 question options.
What are the security questions in Fischer?
What are account claim security questions for?
Environment
Platform
MyISU
Moodle
Fischer
Audience Affected
Faculty
Staff
Students
Resolution
Why 5 Security Questions?
Don't worry; we won't ever ask you to answer all five questions to claim your password. The system will ask you to answer two of the five questions if you forget your password
.
Suppose you can't remember your answers to those two. In that case, we still have another three questions we can offer up, which greatly increases your chances of remembering your answers, thus being able to reclaim your password and get back to business.
Ideally, you should choose questions and answers that others don't readily know. (For example, if everyone knows about your amazing dog, Rover, we recommend not choosing the question that asks your pet's name.)
If you need additional assistance, please Contact ITS
Sign in to leave feedback
0 reviews
Blank
Blank
Blank
Blank
Print Article
Deleting...
×
Share
Recipient(s)
- separate email addresses with a comma
Message
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://tigertracks.isu.edu/TDClient/1950/Portal/KB/ArticleDet?ID=153288">https://tigertracks.isu.edu/TDClient/1950/Portal/KB/ArticleDet?ID=153288</a><br /><br />Security Questions<br /><br />Information on the security questions that users need to answer as part of setting up their password in the new Identity Management System.