Update Address or Phone Number

Issue / Question
Instructions on updating phone number and address in ISU using Personal Information Self-Service. 
  • How do I update my address?
  • How do I update my phone number?
Environment
  • Platform
    • MyISU
  • Audience Affected
    • Faculty
    • Staff
    • Students
Resolution
To Update Addresses and Phones
  1. Log into MyISU with your ISU Username and Password
  2. Approve Login using the DUO mobile app or hardware token
  3. Navigate to the  Main Menu (left)
    • Students: Click the Academics Category (left), Navigate to the Student Records Card, and Click Personal Information Dashboard
    • Employees: Click the Work Category (left), Navigate to the Time Entry & Employment Details Card, and Click Personal Information Dashboard
      • Note: The Personal Information Self-Service screen appears. Personal addresses and phones on record will be displayed on the screen. There will also be an outline of the personal addresses on the form. Address types allowed are:
        • Mailing Address (MA) - Default address for all individuals. This is used for W2 and forwarding addresses for HR purposes and is the address most commonly used for student-related mailing.
        • Resides at Address (RA) - Physical address for students or employees with a PO Box in their mailing address (MA). 
        • Permanent Address (PA) - Used for students with a permanent address they would like to keep on file that differs from their mailing or resides at the address. Employees using a PO Box for their mailing address (MA) should list their physical address here. 
        • Campus Address (CA) - Personnel office location. If your campus address is incorrect, contact your supervisor and ask them to contact IT Networking and Communications Systems - NetCom at 282-4541.
  4. Click the Pencil (right) to Edit or the Plus Sign (right) to add new information.
  5. Click Update 
Note: Go to the US Postal Service to file an official USPS™ Change-of Address

Details

Article ID: 153289
Created
Mon 7/31/23 4:20 AM
Modified
Wed 1/10/24 8:23 AM