If you experience issues accessing or using your digital materials, use one of the following support options:
ISU Bookstore Support (Primary Contact)
Email: bookstore@isu.edu
When contacting the ISU Bookstore, please include:
- First and last name
- ISU email address
- Opt status (In/Out of the program)
- Department/Course/Section (e.g., CHEM 1111-01)
- Order number (if related to a textbook order)
- Description of the issue (screenshots recommended)
Barnes & Noble College Customer Care
Website & FAQs
Submit a Ticket Online to Bookstore Customer Care
Email: bookstorecustomercare@bncollege.com
Phone: 1-844-9-EBOOKS (1-844-932-6657)
When contacting Barnes & Noble College Customer Care, please include:
- First and last name
- ISU email address
- School: Idaho State University
- Course information (prefix, number, section)
- Screenshots of the issue (if applicable)